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About Denny Adams
(Top Expert on this page)

Expertise
I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.

Experience
I have been in the wireless industry for 8 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.

Organizations
I currently work for one of our current major wireless carriers. I am in management.

Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 8 years in the industry.

Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.

Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.

   

You are here:  Experts > Shopping > Cell Phones/Pagers > Cellular Phones

Questions Answered By Expert  Denny Adams 
In Category  Cellular Phones

SubjectDate Asked

cell phones from a different carrier7/28/2009
  Q: I am with AT&T.. I was gave a Blackberry Pearl Flip phone that has T-Mobile on it.. Was wondering ...
  A: Nita, you will need to change the internet settings on the phone from tmobile to att. you will also ...
cell phones from a different carrier7/28/2009
  Q: I am with AT&T.. I was gave a Blackberry Pearl Flip phone that has T-Mobile on it.. Was wondering ...
  A: Nita, if the phone is in fact unlocked, you can do that. you will know immediately, when you turn ...
space6/25/2009
  Q: i have a samsung cell and when i text my friends all the the words come together because i don't ...
  A: hannah, the space can be achieved by either pushing right on the navigation keypad or hitting the ...
mms6/24/2009
  Q: Whenever i try to download an mms, my phone tells me that the GPRS is not subscribed. could you ...
  A: ely, not sure what company you are using, but you need to contact customer service or your local ...
picking a cell phone6/24/2009
  Q: I live near Cleveland, OH & am looking to finally cancel my home phone & get a cell phone. I don’t ...
  A: greg, thanks for the question. if you are looking for the best plan, it will either be with att or ...
sciphone i68 and att6/11/2009
  Q: I bought an i68 from hong kong and put in my att sim card and the phone doesn't recognize that it is ...
  A: eric, i normally don't answer any questions regarding iphone clones. there is way too many issues ...
My Pink LG Chocolate6/11/2009
  Q: Over the last week or so my phone has been doing some funny things. It makes calls on it's own and ...
  A: donnae, sounds very irratating to deal with. do you have an old verizon phone that still works? u ...
cell one to att6/11/2009
  Q: ..I am going to try to simplify this as best as possible. I had a family plan with 2 cell phone ...
  A: dawn, lots of troubling things happened here. but i will move right to your solution. the rep ...
Blackberry Pearl Email accounts6/10/2009
  Q: I have a Blackberry Pearl through work, and I've set up 3 email accounts on the device (1 work ...
  A: matthew, open the folder for each one, one at a time. once one is open, click on the blackberry ...
Private caller6/9/2009
  Q: FirstI have received several calls on my home phone with "private" on the caller ID. Can this ...
  A: alexandra, first question. anything coming in as private could in fact be a telemarketer, or anyone ...
Fraudulent phone activity6/9/2009
  Q: My daughter lost her phone, so the next day she went into a T-Mobile store and purchased a new SIM ...
  A: carrie, when the phone was lost, did you call into tmobile and shut it down? if not, anyone could ...
Stolen Phones6/8/2009
  Q: My phone has been stolen. Ive called it and somebody answered the phone but they wouldn't tell me ...
  A: amber, you're best bet is to call your carrier and shut it down to avoid any extra charges on your ...
internet settings for i68+6/1/2009
  Q: i´ve notice that schi phones are a little bit hated around here and everybody´s right... Can you ...
  A: Luis, you are correct, the problems with all the iphone clones are a wreck...to put it nicely. I ...
how to fix screen on LG Shine6/1/2009
  Q: My daughter gave her phone to her son and he threw it against a corner and cracked the screen on ...
  A: Tim, i'm gonna guess that you don't have insurance on the phone. if in fact you do, then call your ...
Memory card issue6/1/2009
  Q: I've got Nokia5610 xpressmusic,i just want to ask you what's the problem that after inserting memory ...
  A: Hemang, memory cards are mostly formated to whatever phone they were first put in. that's normally ...
mobiles camera5/31/2009
  Q: My mobile phone is Sony Eriksson W580i,and I have it for 1 year. There is no application running ...
  A: Shadi, if you haven't done so already, pull the battery and restart the phone. that may take care ...
Gprs subscription5/30/2009
  Q: ive set the settings up on my sci phone up twice using the settings off this site but every time i ...
  A: Carl, every day and more and more I get questions about the iphone clones. problem is that there ...
AT & T family plans5/30/2009
  Q: if i enter a family plan with my siblings, will anyone on my plan have access to my text messages, ...
  A: Amie, the only person who could access that info is the account holder....the person who gets their ...
3G coverage5/27/2009
  Q: I have to decide between a Nokia N97 or a Samsung Omnia HD. My carrier is AT&T and my issue is 3G. ...
  A: Jean, att uses mulitple bandwidths for 3g coverage. even if they were going to move to just 850 ...
Blackberry contact load problem5/26/2009
  Q: I have a blackberry 8300 and had all my contacts setup properly in the address book. I was trying ...
  A: Bill, i hate to say it but it sounds like your contacts are gone. try plugging you phone into your ...
p168c5/22/2009
  Q: ANSWER: tim, working with that phone is tough as it doesn't come with any carriers info for ...
  A: i hate to give you an answer you've already heard, but since that phone isn't specific to any ...
Cell phone radiation5/20/2009
  Q: Does cell phone radiation affect humans? If so, how?
  A: Jerry, numerous studies have been done on this topic as it's a common concern. the studies have ...
Nokia 6085h Says "Charger Unsupported"5/19/2009
  Q: My phone was dying yesterday afternoon, and when I went to plug in the charger, the screen ...
  A: ana, the problem is either the phone or the battery. to figure out which it is, go to your local ...
i9+ mms settings for o2 uk5/17/2009
  Q: please can anyone help me im trying tot set up my new phone to allow mms picture messages and to ...
  A: darryl, when getting a phone over seas, they do have more options, better cameras, and so forth. ...
Sending text messages to two phones5/15/2009
  Q: I have a cell phone for my child and would like copies of all incoming/outgoing text to her phone. ...
  A: john, i wish i could be of some help to you. the messages can only come to your childs phone, if ...
CECT p1685/15/2009
  Q: I am sorry to bother you but yesterday was the first time I ever asked a question on this site. if ...
  A: tammy, there's so many different issues because that phone is a clone of the iphone, i generally ...
programing wap on i68 cell w/att carrier5/15/2009
  Q: how can i get my i68 cell phone to receive mms my blackjack phone received and sent mms with no ...
  A: ray, by i68, are you talking about one of the iphone clones? if so, you won't have att's settings in ...
How to get SMS Messages from ATT5/11/2009
  Q: In the question ...
  A: john, all you need is to have a court order them. have a police detective or lawyer send that to ...
queres re: iphone5/9/2009
  Q: I've just purchased an iphone and I have a few queries I was hoping you can help me with. (1) I ...
  A: grace, sorry for the delay, i'm under the weather. you will need to create your own itunes account ...
Motorola Razr V3 Sim Card3/31/2009
  Q: would a Motorola Razr V3 sim card be able to be used in a Motorola Razr V3x phone that is unlocked??
  A: valerie, yes it will work, but if you visit a company owned store for your carrier, they can give ...
Format code2/9/2009
  Q: Sir,i AM HAVING MOTOROKR E6. Sometimes it does noe read memory card and i have to restart my phone. ...
  A: Vipul, go into the security settings of the phone and select master reset. you will lose all ...
Device: Blackberry 8330, Build:02382/2/2009
  Q: My phone vibrates twice before a text,incomming call, etc. I think for my calls, those 2 vibrations ...
  A: Jennifer, you were almost right there to adjust it. When you go into the profiles, you should have a ...
Viewing past answers in this site..2/2/2009
  Q: In last few days, I ask you some question. And I got replies too. I found my answers by clicking ...
  A: Vasudevan, not sure why you cannot see your past answers. Here is the conversation though. Might ...
lg cu5152/1/2009
  Q: i bought a phone from AT&T, the lg cu515, normally when i close the phone the screen on the front ...
  A: Cailin, it could be caused from the dropping, however, you're phone should still be under warranty ...
cellphone1/31/2009
  Q: do you think everyone will switch over to bluetooth?
  A: Mitchell, in regards to cell phones, no, not everyone. some people don't like things in their ears. ...
cell phone compatibility1/31/2009
  Q: I have a 2004 Mercedes Benz With a converter from analog to bluetooth. I have At&t service with a ...
  A: Ellen, if you are happy with your razor, then maybe you should exchange it for the newest of the ...
blackberry address book problem1/31/2009
  Q: the problem i am encountering is i am unable to copy my sim card number to my address book i went ...
  A: kathleen, you may be experiencing 2 different problems. your phonebook was probably stored on your ...
Motorola i9301/31/2009
  Q: I have a motorola i930 with the texting plan and I still can't send or receive text messages(sms). ...
  A: Kwab, everywhere i search for the proper setting on your phone, all i see is people with the same ...
MSN number, IMEI number1/30/2009
  Q: I recently bought an unlocked cell phone from a seller on EBAY. When I received the phone the MSN ...
  A: Brooke, if the seller didn't say the phone was brand new, you may not be able to do much. MSN is ...
used at&t phones1/28/2009
  Q: I am looking to get a nokia 6085 phone on ebay, however i have an iowa wireless plan that requires ...
  A: Cassie, you can use that phone only if att provides the unlock code for you. it's tough to get, but ...
Internet access with Sciphone i681/28/2009
  Q: Are you familiar with the Sciphone i68? I've tried all searches and links to help set up the ...
  A: Leo, i have zero experience with this phone, for the questions i've gotten so far i've directed them ...
Phone Plans1/28/2009
  Q: I have a T-Mobile plan for $19.95/month that includes 60 minutes weekdays and 500 minutes on ...
  A: Steven, consumer cellular buys a huge bucket of minutes from one of the biggest wireless companies ...
phones with outlook but NO data plan1/27/2009
  Q: I want a phone that is esay to use as a pnone can interphse outlook with my computer and I do not ...
  A: Alan, most of the phones that have outlook require the data plan. Most sales people will not sell ...
internet in sidekick lx1/27/2009
  Q: i have a sidekick lx and a want a have a internet in my phone, i live in honduras and the company ...
  A: mario, contact TIGO and let them know your internet is not working and you need a step by step ...
mobile1/26/2009
  Q: I have just purchased a SciPhone i68+ but cannot connect to the internet. I am on vodafone. can you ...
  A: Les, I am very unfamiliar with that phone, but have helped others with this part. seems there is a ...
CECT P168C1/26/2009
  Q: I saw the setup on how to access the internet on this phone and it worked but I still cant send a ...
  A: Karl, in order to get the proper settings, you will need to contact your wireless provider. They ...
Cell phone coverage (in remote area)1/25/2009
  Q: I am thinking of switching cell phone providers to achieve better coverage in my remote home ...
  A: Len, i tried searching morning star drive as well and no address will populate a map. The 30 day ...
subpoena for text message records1/25/2009
  Q: I have spoken with a number of representatives from AT&T, but have not been able to determine an ...
  A: Jessica, for legal reasons, I don't believe we can get a clear answer on exactly how long texts are ...
blackberry curve 83301/24/2009
  Q: How do i change my ring back on the blackberry after downloading a ringtone?
  A: Dee, on a blackberry, you must go into the profile menu, then at the bottom of that menu, select ...
2 sims cards1/24/2009
  Q: i was wondering if there are gsm fones that allow u to have 2 sim cards in either from the same ...
  A: Chatchai, there is one phone you could use with 2 sims. it is the iphone clone, model p168, just ...
lg shine1/24/2009
  Q: i use to be able to send pictures to friends and recieve them also. lately neither has been able to ...
  A: Kylie, can you tell me if you have att, also is your phone able to get on the internet? Is the ...
my giorgio armani1/23/2009
  Q: i just came back from london, and thats where i got my phone from, i have a contract with at&t so ...
  A: Jordan, ok, now that I've seen the phone, You will need to do one of 2 things. Either go into your ...
Blackberry 8700c1/23/2009
  Q: I just purchased an unlocked 8700c blackberry. I turned the phone on, and a window popped up which ...
  A: Danielle, not sure where you purchased your phone, but look at getting a different one from them. ...
Cell phone coverage (in remote area)1/23/2009
  Q: I am thinking of switching cell phone providers to achieve better coverage in my remote home ...
  A: Len, on att's website....www.att.com/wireless, it shows nice coverage for Rio Rico. on that same ...
LG Renoir KC9101/23/2009
  Q: I just got LG Renoir KC910 from U.A.E and start using it in Oman, after using it for 24 hur, when I ...
  A: Karim, you've already taken the steps to fix the phone. If you just bought the phone, and you are ...
Chip1/22/2009
  Q: I have a 512MB Lexar Micro SD chip for my Motorola Razr, Verizon Wireless, MODEL: MOTV3CBATS A-I-I ...
  A: Mark, just so you know I shut down the followup that you sent as another question. anyway, in your ...
Using unlocked T- mobile cell phone in Australia1/20/2009
  Q: I purchased a T-Mobile phone from Costco in the USA and used T-Mobile prepaid cards whilst in the ...
  A: Brian, the phone you have runs on 850/1800/1900 frequencies. Depending on where you are in ...
Sony Ericson (SIM Operated)1/19/2009
  Q: I am currently using Verizon Wireless for my cellphone carrier as a 2-year contract. I recently ...
  A: If the sony phone you have is unlocked, meaning you can use any gsm carrier with it, then it would ...
can't receive pic messages1/19/2009
  Q: I recently replace my verizon phone with a new verizon samsung u340 camera phone but I can't receive ...
  A: Frank, after careful review of the verizon website i've found that there's no place in the phone ...
Tracfone forwarding all calls to voicemail1/19/2009
  Q: I have a Tracfone Motorola v170, which is not allowing me to cancel call forwarding to voice mail. ...
  A: Rick, being that you've already adjusted the setting in the phone, the only other place to fix this ...
cell photos1/18/2009
  Q: If you send a photo over your cell phone to a friend, can the cell phone company or anyone else see ...
  A: Nicole, when anything is sent whether it's a text, picture, or email those things are saved to a ...
Motorola V1951/18/2009
  Q: Hey: I have an unlocked Motorola V195. If I "master clear" the phone, will it remain unlocked, or, ...
  A: John, which carrier do you have? I will assume you either have tmobile or att. Hopefully, you don't ...
Phones1/18/2009
  Q: Okay about the questions people ask yu about swithching to metro pcs, you can use any type of phone ...
  A: Al, from what i see, they have a program called metroflash which allows you to use any phone on ...
how to fix water damaged phone ?1/18/2009
  Q: my brother gifted me a nokia 6275 cdma handset few(9) months ago. it got wet one day and now it is ...
  A: Pushkar, when a phone is said to have liquid damage the warranty will no longer apply. Even if you ...
adjust volume with up and down side keys1/18/2009
  Q: i would like to adjust the volume on the blackberry curve 8330 with the side buttons...can this be ...
  A: Jay, on your curve there are two buttons on the side of the phone, opposite the charging port. They ...
LG 86001/18/2009
  Q: i am finding it diddeclt to find ringtones for my cell phone. i downloaded same and loaded them the ...
  A: Zohar Cojo, first make sure the ringtones are in a format that your lg8600 supports. they either ...
tracking childs phone1/17/2009
  Q: i was looking to get a cell phone tracking thing to check on my daughters phone activity, but she ...
  A: Sasha, without a sim card you will only be able to get into the messages that haven't been deleted. ...
Unlocked RAZR/New SIM Card1/17/2009
  Q: I have a V3 RAZR that was originally Cingular that I have unlocked and now want to install a SIM ...
  A: Dale, the easiest way to activate a prepay service is with either att or tmobile. you can go to ...
Razr v3xx not working with Motorola Phone Tools 4.01/16/2009
  Q: I have the same problem with my Razr v3xx not being identified with Motorola phone tools 4.0.04b. I ...
  A: Dave, although i have zero experience with motorola phone tools, i would offer you this suggestion. ...
lg white chocolate help1/16/2009
  Q: I accidentally reset my lg white chocolate by entering the service code "00000" and messing around ...
  A: Joeanna, at this point i would call your wireless carrier and ask them to resolve the issue. Let ...
Cect p168 usb/mass storage issue1/16/2009
  Q: hey my issue is when i connect the usb to computer at first it gave me option of webcam or mass ...
  A: Aidan, no riverdancing yet....is your memory card still in the phone? on my blackberry if i remove ...
Using AT&T phone on Sprint Network1/16/2009
  Q: A friend has a Blackberry curve that he no longer needs and offered to me. The only problem is that ...
  A: Miguel, unfortunately you cannot interchange att and sprint phones. they run on different ...
motorola w375 browser1/16/2009
  Q: p.s do you think if i take it in to a att that they can set up the browser setting thanks
  A: Lamont, if you take the phone to a corporate att store and find someone that likes to mess with the ...
cect i9 phone1/15/2009
  Q: i bought i9 it will work with my cingular sim card but it will not read my contacts from sim ...
  A: Jagmohan, try putting your sim card into another phone and see if your contacts are there. it's ...
tracking childs phone1/15/2009
  Q: i was looking to get a cell phone tracking thing to check on my daughters phone activity, but she ...
  A: Sasha, you have a metro pcs phone, so i will assume you already have your service with metro pcs. ...
LG SHINE1/15/2009
  Q: I just recently bought a new lg shine off ebay. The seller said it was unlocked but doesn't seem to ...
  A: Kevin, since the shine is a gsm phone and your carrier is gsm, there should be no problem. First, I ...
Boost Mobile Texting Problems1/14/2009
  Q: On a boost mobile prepaid plan (cell phone model- i425) When recieving a text message, it has no ...
  A: Martha, I wish it were that easy. Question for you. Do you want to dismiss all texts or just some ...
Lg Vx61001/14/2009
  Q: I have had this phone for a long long time, and i have many valuable pictures on it. [Lg vx6100] And ...
  A: Josalynn, when you connect the phone to the computer, what happens? You should be able to download ...
MMS1/14/2009
  Q: Is there a limit on the size of the mms message received by the Cect a88 phone? ANSWER: Isho, i ...
  A: Isho, Tmobile's limit on mms is 295kb, so if you are sending something smaller then that, it will be ...
MMS1/14/2009
  Q: Is there a limit on the size of the mms message received by the Cect a88 phone?
  A: Isho, i know that carriers as well as the phones have limits for the size of mms. I searched for a ...
Tracfone to Tracfone sim card transfer1/13/2009
  Q: Tracfone customer service informed me I can not transfer my address book on my sim card from my old ...
  A: Annette, did you just replace the sim, or did you replace the phone as well? If it's just the sim, ...
Memory cards1/13/2009
  Q: I have a memory card for my razor and have formatted it to the phone, but, when I put it into my ...
  A: Leah, i will assume that you have a memory card reading either built into your computer or a usb one ...
Nextel i5601/13/2009
  Q: Good morning: I am using a motorola i560 -yellow- with no problem until I went to Del Rio,TX!!! .. ...
  A: Natalia, by "radio", you mean the walkie talkie function of the phone right? I pulled up the ...
nokia 6555 b1/13/2009
  Q: and thanks for your time, I had this nokia 6555 b for 3 years, then suddenly stop working, I claim ...
  A: Ivan, no bother at all. Being that you have att, they have 2 durable phones, the samsung rugby, ...
nokia 6555 b1/13/2009
  Q: and thanks for your time, I had this nokia 6555 b for 3 years, then suddenly stop working, I claim ...
  A: Ivan, you do have the ability to make another insurance claim to replace your phone. Unless you've ...
a881/12/2009
  Q: i have a hiphone a88, and i want to add games, you know how? thanks
  A: Juan, I have very limited experience with this phone. I would assume that you either have tmobile ...
cect p168+ mms settings1/12/2009
  Q: I have done everything I can find to get the mms to work on this phone. When I try to download a ...
  A: Nicky, I have very limited experience with this phone, however, your carrier should be able to ...
puk code wont unlock1/12/2009
  Q: but what if it wont let me try to unlock it if i know the code
  A: Candis, is the phoe prompting you to enter the puk code? if that's the case then the puk probably ...
micro sd memory card for samsung sch r-450 cell phone1/10/2009
  Q: I have a micro sd memory card for this phone and it keeps giving me the message write-protection ...
  A: i have seen 2 reasons for this. first the memory card could be bad, if you are still in the ...
Motorola V195S1/9/2009
  Q: I have a Motorola V195S that the screen has gone out on. All of my numbers are stored to the phone, ...
  A: today at work, i looked at the 3 different motorola phones we have in our store. the copy all to ...
lg ux 380 loner phone1/9/2009
  Q: i have just got a lg ux 380 loner phone from us cellular 2 days ago & supposedly it was brand new. ...
  A: my experience with lg phones brings me to a soft reset. not all of them do this, but try inserting ...
Palm treo 6501/8/2009
  Q: my palm treo wont power up correctly. ive tried to restart it but that has no effect. could the ...
  A: first thing you want to do is what's called a soft reset. remove the battery door, but not the ...
iphone gprs not respondind1/8/2009
  Q: i received some info trying to unlock all features on my iphone..yet the instructions are for the ...
  A: i actually have zero experience with this phone. when i googled it there was many sites for ...
Linking cell phone to laptop1/8/2009
  Q: I work in a phone retailer, one of my customers is a care worker and is looking for a phone for one ...
  A: here is what I've found. I had to research myself as I've never been asked this question. At the ...
My blackberry 1700g for cingular1/8/2009
  Q: My led notification is not just red it is blinking and it wont turn on. Do you know what is wrong ...
  A: ok, just so I'm clear. your blackberry won't turn on and the led is just blinking red? If this is ...

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