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Chevrolet Repair/car problems

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Question
We have a 2000 Chevy impala that was running fine all day. Came home shut it off for a little while went back out to go somewhere again and nothing happened. won't turn over gauges don't move just nothing. Checked battery seems fine. Tried jumping it nothing happens. Any ideas?

Answer
HI FAITH,,WELL THIS COULD HAVE A FEW PROBLEMS..A FAULTY STARTER,FAULTY NEUTRAL SAFETY SWITCH, BAD CONNECTIONS AT THE BATTERY OR STARTER..HOW ARE YOU CHECKING THE BATTERY ??? DO YOU HAVE A VOLT METER TO CK FOR VOLTAGE AT THE BATTERY ???  JUST BECAUSE YOU TRIED TO JUMP THIS BATTERY, DOES NOT MEAN THAT THE CONNECTIONS ARE CLEAN OR THE BATTERY IS OK.. I WOULD TRY TO JUMP THIS AGAIN AND MAKE SURE THE CONNECTIONS ON YOUR CAR AND THE CAR THAT YOU ARE JUMPING ARE GOOD AND CLEAN AND SECURE CONNECTIONS...WHAT WE DO BECAUSE THESE BATTERIES HAVE SIDE POST IS WE HOOK THE CABLES UP AND HAVE SOMEBODY GET IN THE DEAD CAR AND TRY TO CRANK IT OVER WHILE ANOTHER PERSON WIGGLES THE JUMPER CABLES AROUND TO MAKE SURE THERE IS A GOOD CONNECTION. JUST HOLD THE KEY TO CRANK...I CAN NOT TELL YOU HOW MANY CARS WE GET TOWED INTO OUR SHOP BECAUSE OF BAD CONNECTIONS WHILE JUMPING THE CAR..CK TO MAKE SURE THE HEADLIGHTS ARE BRIGHT AS WELL. IF NOT, BATTERY IS WEAK OR BAD CONNECTIONS. IF THE HEADLIGHTS ARE BRIGHT AND CAR WILL NOT CRANK OVER THE NEXT MOVE IS TO CK FOR POWER AT THE STARTER SOLENOID..THIS WILL BE THE SMALL PURPLE WIRE..WHILE YOU HAVE SOMEONE CRANK THE CAR CK FOR POWER OR 12 VOLTS TO THIS WIRE,IF THERE IS POWER TO THIS WIRE THEN THE STARTER IS FAULTY..IF NO POWER TO THIS SMALL WIRE TRY TO PUT THE CAR IN NEUTRAL AND SEE IF IT STARTS LIKE THIS ,,IF SO THE SWITCH IS BAD..LET ME BACK UP A LITTLE,,ALSO MAKE SURE THERE IS 12 VOLTS OF POWER ON THE BIG CABLE GOING TO THE STARTER AS WELL...THIS SUPPLIES BATTERY VOLTAGE TO THE STARTER MOTOR..THE SMALL PURPLE WIRE ENGAGES THE SOLENOID TO CRANK THE STARTER. HOPE THIS HELPS SOME AND IF YOU NEED MORE INFO LET ME KNOW,, GOOD LUCK TO YOU,,,TOM...

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TOM SHEETS

Expertise

PLEASE READ ALL OF THIS BEFORE ASKING ANY QUESTIONS. IF THIS CHEVY SECTION IS MAXED OUT.YOU CAN REACH ME IN THE OLDS/BUICK SECTION. Will answer questions from 6:00am to 10:00pm all days [EST][[[ NO DIESEL OR PAINT QUESTIONS]]] will answer all 1965 to present QUESTIONS ON ALL GM'S on mechanics of these cars. Keep in mind i am not there in person i am going on what you are telling me !! PLEASE IF ASKING A QUESTION GIVE ME AS MUCH INFO AS POSSIBLE. THE MORE THE BETTER. SUCH AS YEAR,MAKE,MODEL,ENGINE SIZE. THIS WILL HELP ME HELP YOU. I will not be able to answer all questions because of some situations that i would really need to be there and see things for myself,such as electrical issues. In many cases i would need wiring diagrams. I can also give you an estimate on what the cost would be at our repair shop as an idea to help you. Keep in mind that my answer is ONLY MY ADVICE,ck with your mechanic as well.. >> THANK YOU, TOM..

Experience

I have been a ASE certified master mechanic for over 30 years and certified IN ALL 8 CATEGORIES,[engine repair,engine performance,auto trans,manual trans,clutches,steering and suspension,brakes,electrical systems,heating and air/cond. I am also a state CERTIFIED inspector for over 30 years. I do computer work [pcm]fault codes,pcm flashing,state inspection monitor readiness,repairs on exhaust,fuel service,[injection and carburetor,] charging system problems, running issues,alignments,frame problems,tire balance,struts and of course standard and anti-lock brakes.

Organizations
nys state auto repair industry and ase group.

Publications
N/A

Education/Credentials
high school,4 years of tech school,and many many hours of auto training with many gm classes and aftermarket training classes..

Awards and Honors
ASE MASTER TECH CERTIFIED IN ALL 8 CATEGORIES.NYS INSP LICENSE AND A/C CERTIFIED

Past/Present Clients
MANY CUSTOMERS IN OUR BUSY SHOP.

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