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Question
The pilot light is lit on our gas fireplace and when we ignite the fireplace it lights with a white flame and then goes out after different periods of time. Sometimes it stays on for 15 minutes, sometimes 2 minutes. The most it has stayed on was about 45 minutes. What could be wrong? The pilot light never goes out.

Answer
Hi Dee,

You need to have a qualified technician look at this situation.  Do not use your fireplace until it is properly repaired.

Check with a local hearth store for a NFI Certified Gas Specialist.

You can also find a NFI Certified Gas Specialist at www.nficertified.org.

Thanks for using AllExperts.Com and good luck with your project.

Sincerely,
A . Bart Ogden, President
Home Safe Hearth & Chimney, Inc.
Wichita, KS
Voice  316-265-9828
Fax  316-265-9890
www.HomeSafeKS.com

CSIA Certified Chimney Sweep #2653
CSIA Certified Dryer Exhaust Technician #10
NFI Certified Wood Specialist
NFI Certified Gas Specialist
NFI Certified Pellet Specialist
NFI Master Hearth Professional
NCSG Technical Advisory Council Member

Chimney & Fireplaces

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Bart Ogden

Expertise

I can answer questions related to chimney and fireplace cleaning, construction and repair as well as questions related to the performance of chimneys and fireplaces. I can also answer questions related to clothes dryer vent cleaning and repair. Additionally, I can field questions related to masonry repair.

Experience


Experience in the area:
28 years experience in the chimney service/installation/repair field
President, Home Safe Hearth & Chimney, Inc. Wichita, Kansas

Professional Organizations:
Member, National Chimney Sweep Guild (NCSG)
Member, Hearth, Patio & Barbecue Association (HPBA)
Member, Kansas Guild of Professional Chimney Sweeps (KGPCS)
Member, Midwest Chimney Safety Council (MCSC)
Member, Kansas Association of Real Estate Inspectors (KAREI)
Past At-Large Director of the National Chimney Sweep Guild
Past At-Large Director of the Chimney Safety Institute of America
Past Secretary, National Chimney Sweep Guild
Past Secretary, Chimney Safety Institute of America
Member, National Chimney Sweep Guild Technical Advisory Council
Member, Chimney Safety Institute of America Certification Committee
Past Chairman, CSIA Chimney Safety Education Brochures Committee
Past Chairman, NCSG Nomination Committee

Publications:
SWEEPING Magazine, The Journal of Chimney & Venting Technoloty, A Publication of the National Chimney Sweep Guild
SNEWS, The Chimney Sweep News
THE KANSAS SWEEP, The Voice of the KS Guild of Professional Chimney Sweeps

Education/Credentials:
BA, Wichita State University
C.S.I.A. Certified Chimney Sweep
C.S.I.A. Certified Dryer Exhaust Technician
N.F.I. Woodburning Specialist
N.F.I. Gas Specialist
Chimney Diagnosis & Documentation Seminar
Ahren's Masonry Restoration School Graduate
Advanced Gas Certification
Master Gas Certification
Licensed Mechanical Contractor
Pellet Appliance Specialist
Venting Design Specialist
Dale Carnegie Course Graduate

Awards and Honors:
Superior Dealer Award, Ventinox Chimney Lining Systems

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