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Chimney & Fireplaces/Fireplace Pilot doesn't come on.

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Expert: - 2/6/2008


Question
Hello Mr. Brooks,

I have a Fireplace CFM Majestic Model "THE REGAL COVE 360DVS3" in the house we recently bought. I have followed the instructions, which says turn the knob to pilot and press it all the way. Then press the ignitor switch. I have pressed the switch hundreds of times. However, I am unable to light the pilot.

Is there something I am missing or doing wrong. Could you please help.

Kind regards,

Answer
Amjad,

A few probabilities, if you hear the gas exiting the valve when you depress the pilot knob, you may have to purge the line. Not knowing the length of the service line, purging is nothing more than allowing the air to exit followed by the gas. This can at times, depending on the length take some time. If you hear nothing like gas exiting the valve when you depress the pilot knob, check the safety valve that will either be located in the service area your appliance valve is in or in the wall or floor within 4' to 6' feet of the fireplace. If its in the service area of the fireplace, it should be on the gas line entering the appliance valve. It should have an inline gate valve that should be turned parallel to the line. Once you've done this, you should hear the gas exiting the appliance valve when you depress that pilot knob. Thanks for asking, good luck.

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Randy Brooks

Expertise

Inspection of Masonry, Pre-cast Tilt-up, and Factory Built Fireplaces as well as Free Standing & Insert, Gas, and Wood Appliances. We also provide Hearth Fire Loss Investigations, Litigation Support, Consulting Services, Flue Sweeping, Installation and Repair. Additionally, I’ve been a chimney sweep for 23 years, service and install hearth appliances as well as being recognized by the Superior Court of California as an expert witness.

Experience

Brooks Chimney Sweeping Since 1989 Ojai, CA Owner / President www.brooks-hearth.com

Organizations
NCSG, MEMBER,(National Chimney Sweep Guild), Member since 1990, Board of Directors representing Region 6, (CA, NV, AZ, UT, OR, WA, ID, WY, MT, AK and HI,) 2004-2011, ethics committee chair, 2004-2005, executive committee member, Vice President, 2006-2008, President, 2008-2011. CSIA, BOD (Chimney Safety Institute of America,) Board of Directors, ethics committee chair, 2004-2005, executive committee member, Secretary, 2005-2006, Vice President, 2006-2008, President, 2008-2011. HPBA, MEMBER, (Hearth, Patio, & BBQ Association,) since 2002. NFPA Member, (National Fire Protection Association) Since 2009. Technical Committee member for the 211 Standard.

Education/Credentials
California State Licensed Contractor, C61-D34, #750710. http://www2.cslb.ca.gov C.S.I.A., (Chimney Safety Institute of America,) Certified Chimney Sweep, #2580. Held since 1990 re-certified in ‘93, ‘96, ‘99, ‘02, ‘05, '08,'11. http://www.csia.org F.I.R.E. (Fireplace Investigation, Research & Education Service,) Certified Inspector, #FP-006. Held since 2000, re-certified in ’03, ‘06. http://www.f-i-r-e-service.com Fireplace Investigation, Research & Education Service,) Advance Expert Consulting & Witness, certificate, ’05 N.F.I. (National Fireplace Institute,) Certified Gas & Wood-Burning Specialist, #133851. Held since 2002, re-certified in '05,‘08. http://nficertified.org

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