Expert: James Ball - 3/4/2010

Question
Have had this insert about 8 -10 years,however this year I keep smelling an odor when in use. I have had someone check for a leak ( only by putting soapy water on some of the lines inside the house). I've taken all the logs out and it still emits an odor.It is a propane unit. Thank you for any suggestions .

Shirley

Answer
Hello Shirley, is the odor you are smelling propane? if so do not use it until it is checked by some one familiar with this type of unit.
I fit is not a propane smell then it might be some thing in the exhaust/chimney/vent? has that been checked.
if this is a non vented unit then some thing in the system if causing this odor and the same person that will check for the propane smell will be able to check this.
James