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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | James, thank you very much for your quick responses to my question. I sincerely appreciate your efforts to address my concern. I will contact another 'csia' person, maybe there is someone new in my area or near my area. I will also contact a manufacturer, which is something I hadn't thought of. I am a little skeptical because one of the parts persons I spoke with informed me that not only was the part no longer available on the market, but that their sizing was different from other manufacturers. I cannot afford the expense of replacement, so I was looking for alternative suggestions. | ||
Answers by Expert:
I am a chimney sweep with over 22 years of experience, CSIA certified and member of the NCSG, I can answer questions about smoky fire places, wood stoves, and heating units (boiler and furnace chimneys) do you need a relining? A cap? And much more
over 22 years
Organizations
Chimney Safety Institute of America, National Chimney Sweep Guild
Education/Credentials
CSIA (Chimney Safety Institute of America) certified

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