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Chimney & Fireplaces/Back Refractory for a Temco Fireplace

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Question
The Back Refractory of our Temco Fireplace is cracked and has a hole.  We are in need of replacing this and don't know who to contact to get one.  Our manual gives us no phone number for Temco and I also think they are out of buisness or have been bought by someone else.  The model# is LC 36-3MB and the refractory part# is 2D70357. Can you help us?  Thanks!

Answer
Christy,

Temco parts are still available in a number of locations. Contact a CSIA certified chimney sweep in your area, (www.csia.org), and insist on manufactures listed parts for your fireplace. Don't settle for after market parts as this will void your warranty from Temco and your system will then include parts not tested for safety with your fireplace. This link to Underwriter Laboratories, UL will explain the position of the listing agency in regards to an unlisted part or as they refer to it a field modification. www.ul.com/regulators/modification.cfm. Best of luck and Merry Christmas to you and your family.

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Randy Brooks

Expertise

Inspection of Masonry, Pre-cast Tilt-up, and Factory Built Fireplaces as well as Free Standing & Insert, Gas, and Wood Appliances. We also provide Hearth Fire Loss Investigations, Litigation Support, Consulting Services, Flue Sweeping, Installation and Repair. Additionally, I’ve been a chimney sweep for 23 years, service and install hearth appliances as well as being recognized by the Superior Court of California as an expert witness.

Experience

Brooks Chimney Sweeping Since 1989 Ojai, CA Owner / President www.brooks-hearth.com

Organizations
NCSG, MEMBER,(National Chimney Sweep Guild), Member since 1990, Board of Directors representing Region 6, (CA, NV, AZ, UT, OR, WA, ID, WY, MT, AK and HI,) 2004-2011, ethics committee chair, 2004-2005, executive committee member, Vice President, 2006-2008, President, 2008-2011. CSIA, BOD (Chimney Safety Institute of America,) Board of Directors, ethics committee chair, 2004-2005, executive committee member, Secretary, 2005-2006, Vice President, 2006-2008, President, 2008-2011. HPBA, MEMBER, (Hearth, Patio, & BBQ Association,) since 2002. NFPA Member, (National Fire Protection Association) Since 2009. Technical Committee member for the 211 Standard.

Education/Credentials
California State Licensed Contractor, C61-D34, #750710. http://www2.cslb.ca.gov C.S.I.A., (Chimney Safety Institute of America,) Certified Chimney Sweep, #2580. Held since 1990 re-certified in ‘93, ‘96, ‘99, ‘02, ‘05, '08,'11. http://www.csia.org F.I.R.E. (Fireplace Investigation, Research & Education Service,) Certified Inspector, #FP-006. Held since 2000, re-certified in ’03, ‘06. http://www.f-i-r-e-service.com Fireplace Investigation, Research & Education Service,) Advance Expert Consulting & Witness, certificate, ’05 N.F.I. (National Fireplace Institute,) Certified Gas & Wood-Burning Specialist, #133851. Held since 2002, re-certified in '05,‘08. http://nficertified.org

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