| Subject | Date Asked |
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| GAS VALVE | 11/16/2009 |
Q: Pilot will not stay on when button released, changed thermocouple and same things so figure the gas ...
A: What I would suggest is speaking with local fireplace companies. Let them know what fireplace and ...
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| flue length | 11/16/2009 |
Q: We have problems with smoke comming back down the chimney after lighting our wood burning stove, we ...
A: To tell you the truth I would have run it all the way up. But I want you to try something first ...
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| Old Gas Fireplace | 11/16/2009 |
Q: I have a very old gas fireplace in the house I just moved into. It has a gas lead coming from the ...
A: It looks like what is there now is the way it is supposed to be. Some logsets actually have sand ...
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| measuring for an insert | 11/15/2009 |
Q: I WANT TO PUT A WOOD BURNING INSERT INTO A PREFAB ZC FIREPLACE. SHOULD I MEASURE FROM THE FLOOR OR ...
A: What you need to measure is the opening of the unit. The opening needs to be bigger than the size of ...
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| fireplace insert | 11/15/2009 |
Q: I have a Fireside-Striker C160 insert rated for install into a zero clearance/factory built ...
A: Hard to say. Here in Alberta it is prohibited to install any sort of insert into a zero clearances ...
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| Wood stove installation | 11/14/2009 |
Q: I am installing a wood stove using a 6" pipe into a 7" flue thimble. I have been advised by a ...
A: Nothing is supposed to be touching the chimney. The insulated chimney requires a 2" Clearance. The ...
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| stove pipe to chimney connection | 11/14/2009 |
Q: Can I connect 8 inch stove pipe to 10 inch double wall chimney? My concern is if it will effect the ...
A: In the province I'm in. There is a strict rule that you cannot do that. I would highly advise not to ...
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| Fireplace Stove Insert | 11/11/2009 |
Q: Is there anything that can be done to reduce the amount of noise coming from the fan/motor on the ...
A: If the fan is old then you might be able to find a quiter replacement fan. Another option is to ...
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| Coal stove pipe through fireplace damper | 11/10/2009 |
Q: I have a coal stove with a 5" flue pipe, and want to install it on the raised hearth of my ...
A: I would suggest speaking with a WETT certified person in your local area. I advise this because they ...
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| wood stove install fireplace cavity | 11/10/2009 |
Q: If i remove my ventilator fireplace and install my century wood stove can i run my original mark 700 ...
A: 1) The chimney that must be used for a woodstove is Black double wall or single wall pipe from the ...
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| Wood Fireplace Chimney | 11/8/2009 |
Q: I have a wood fireplace that is not drawing correctly. There are two openings in the chimney. One ...
A: I would say no. If you have two openings in the chimney then I would imagine that the other opening ...
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| gas fire place pilot trouble | 11/7/2009 |
Q: My gas fire place insert was starting up and running great for awhile then it started to just go out ...
A: I would have a service person come out to look at the unit. It sounds to me like it could be the ...
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| gas insert insulation | 11/7/2009 |
Q: I have a 6000 series Heat&Glo insert that has cold air coming in around the sides or through the ...
A: You should insulate and vapor barrier the inside of that dog house. The type of Insulation is up to ...
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| Vintage wood cook stove/UL approved?/insurance | 11/5/2009 |
Q: We have a circa 1930's Kalamazoo wood cook stove. I think it is called their President model. We ...
A: With the age of this stove I'm almost 100% that is was not approved. If it was there will be a ...
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| chimney leak | 11/4/2009 |
Q: lately with the bad rain my wooden floors have become wet from water dripping off the stone, i ...
A: I would recommend a roofer to come look at the chimney chase (box that the chrimney runs in on the ...
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| stinky gas fireplace | 11/3/2009 |
Q: We put in a Majestic vent-free gas fireplace in a new house nearly 5 years ago. We spent extra and ...
A: It sounds like you have tried everything here and still no resolution. What the smell is I ...
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| Preway Fireplace | 11/2/2009 |
Q: I purchased a mobile home in 1983, it has a preway fireplace insert for wood burning, I now would ...
A: I would look at the owners manual for this fireplace. If there is no knockouts to run the gas then I ...
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| Blocking off (sealing) an unused wood fireplace | 11/2/2009 |
Q: We have an unused wood burning fireplace that I would like to block off to reduce heat loss. It has ...
A: Personally I would suggest putting insulation in the chimney to stop air from coming in. Then if you ...
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| Gas Fireplace too hot | 10/30/2009 |
Q: I converted woodburning fireplace to gas. The gas fireplace gives off too much heat and I cannot ...
A: So You had a wood burning unit that was converted to a gas one. The damper is already open to allow ...
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| blocked lower air intake grille | 10/28/2009 |
Q: I have converted my fireplace from gas to what I thought would be wood burning. However, the lower ...
A: A Masonry person certainly would make things easier, seeing as how they do this sort of thing. If ...
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| relighting pilot light | 10/28/2009 |
Q: We have a gas fireplace and we need to relight the pilot. Possible model #C-54813. I do not see an ...
A: Interesting, Every fireplace with a standing pilot always has a ignition button there to start the ...
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| stove | 10/27/2009 |
Q: i have a dovre stove model 700. it seems to burn alot of wood. it doesnt seem to shut down when i ...
A: From what i can tell the unit has an air control built on the left side of the unit to control the ...
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| Schrader Fireplace insert | 10/21/2009 |
Q: I have a Schrader fireplace insert in my family room. Is it possible to burn pellets in the insert ...
A: If you have an insert that is specifically designed to burn one type of fuel then the only way to ...
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| constructing an hearth for a zero clearance fireplace | 10/20/2009 |
Q: We are in the process of remodeling a room where there's a zero clearance fireplace. The fireplace ...
A: This now makes total sense. If you want you can put in that 2" strip then put stone on top of it. ...
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| Temco 42-4 flue | 10/20/2009 |
Q: I have a Temco Model 42-4 woodburning fireplace that was installed as a gas fireplace (gas starter, ...
A: I would suggest having the fireplace inspected first before burning any wood. I would call someone ...
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| chimney | 10/20/2009 |
Q: i own a barbecue business,i use hickory wood to cook.my chimney needs to be replaced.how and what ...
A: I would speak with someone who is WETT certified and knows your local building code. They will be ...
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| Gas Fireplace burning more on one side than the other | 10/19/2009 |
Q: My gas fireplace burns perfectly on one side but the other side has flames only about 2 inches when ...
A: The only thing that I can suggest to do is to remove all the logs and put them back in as shown in ...
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| Re: wasps removal and chimney sweep | 10/19/2009 |
Q: We had a problem with a wasp nest inside our wood-burning fireplace - the wasps started to come into ...
A: ok so here is what we need to do: A) Regular maintenance should be cleaning the chimney once a year ...
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| Adding a Fireplace near a existing | 10/18/2009 |
Q: I am planning to add a gas fireplace in my basement. Directly above this on the first floor is a ...
A: I would suggest speaking to a fireplace specialist/sales person. When you go to look at a new ...
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| Converting masonry fireplace to electric insert | 10/18/2009 |
Q: The masonry fireplace in my basement is getting a makeover as part of a larger basement renovation, ...
A: Well I'm glad to hear that your capping of the top of the chase. This will stop a large amount of ...
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| Access for sweeping | 10/18/2009 |
Q: We have a wood burner installed in our huse and when we got the sweep in he said it was unsafe ...
A: So it sounds like you have a wood stove installed in your home. I'm not sure what it is that the ...
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| wood burning insert | 10/17/2009 |
Q: I am looking for a double sided wood burning insert. Does anyone make these or could they be custom ...
A: By Wood burning insert I would imagine that you have already in place, a masonry fireplace. If this ...
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| Removing old liner | 10/17/2009 |
Q: I am replacing my old outside liner for a 2100 degree one old one is 1600 and seem to have a problem ...
A: So you are actually removing pipe that is together. The pipe is screwed together somewhere. I have ...
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| fireplace wood stove insert question | 10/17/2009 |
Q: We just purchased a Drolet fireplace wood stove insert for our brick fireplace. The company does not ...
A: Well Molly, I would always suggest a professional installation. There should always be a stainless ...
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| constructing an hearth for a zero clearance fireplace | 10/17/2009 |
Q: We are in the process of remodeling a room where there's a zero clearance fireplace. The fireplace ...
A: If this is a wood fireplace then you will need to have a hearth that is non-combustible (16" in the ...
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| Gas Fireplace off-gassing | 10/16/2009 |
Q: After several service calls the manufacturer finally took it back tohe factory. When it came back ...
A: This is an interesting dilemma. I would be talking with the factory and reason with them stating ...
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| cracked glass | 10/15/2009 |
Q: Hey Steve, I have a cracked area of tempered glass in a barely noticeable area of my gas fireplace. ...
A: I would suggest changing the piece of glass. I would pull that panel out and talk with a glass ...
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| Smoke in basement | 10/15/2009 |
Q: I just had a second woodstove and chimney installed in my basement. The two chimneys are fairly ...
A: Yes, This makes sense. As there is normally negative air pressure in the basement it would make ...
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| Gas Fireplace pilot | 10/13/2009 |
Q: I accidently turned fireplace off so that pilot was turned off. Now I cannot relight it. The ...
A: OK, so if the pilot is not able to be pushed in then I would call a fireplace serviceman to come in ...
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| free standing stoves | 10/10/2009 |
Q: We have a Timberline free standing stove, built into the house, with a fireplace above. Four years ...
A: A picture would sure help me out. If you can do me a favor and snap a couple of shots of the whole ...
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| Fireplace opening size vs. flu size | 10/5/2009 |
Q: I have two fireplaces, both have 8" x 8" flues. I have just had the insides re-done so we can have ...
A: I suspect that the issue is Negitive air pressure. Please do me a favor and try this. Then let me ...
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| Triple wall vs double wall stove pipe | 10/3/2009 |
Q: Can you tell me what the significant differences are between double wall and triple wall pipe?
A: Double wall is commonly referred as black smoke pipe which is usually connected off of a wood stove ...
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| chimney pipe | 9/30/2009 |
Q: is it possible to get pipe to bring a 1978 installation for a fireplace chimney to change from the ...
A: I know that where I am in Canada, if we are adding pipe to existing pipe it has to be same model (or ...
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| CERAMIC BBQ SMOKER | 9/25/2009 |
Q: I have a large round green ceramic smoker I brought back on a C-5 from 'Nam in '70s. It is a great ...
A: This unit sounds like the "Big Green Egg" I would try and find a dealer/Manufacturer for the BBQ ...
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| Marco DF 46 Fireplace | 9/23/2009 |
Q: I am having a hard time finding a replacement door for the fire place. It neither has the chain link ...
A: If I'm correct the Marco is a factory made fireplace. If this is the case then (in our province) ...
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| Riased hearth removal | 9/22/2009 |
Q: Steve, I am wanting to remove my raised concrete hearth from my wood burning fireplace but am ...
A: I will speak with one of my friends (does this sort of work for me) and see what he says. I will ...
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| No Ignition | 9/20/2009 |
Q: My pilot is lit but when I turn the wall switch on nothing happens. The fireplace does not light and ...
A: I see this question pop up quite often. If your switch for the fireplace is a like a light switch ...
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| installing gas unvented gas logs | 9/16/2009 |
Q: We have just bought a home with a Martin Industries prefab wood burning fireplace. We want to ...
A: In my opinion if your Heating/Cooling guy and the local store say it's alright to put them in then ...
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| my fireplace | 9/16/2009 |
Q: my house was built in the 70's and had that ugly 70's style rock on it so i removed the rock and ...
A: Well, if the inspector says it should be done, then it should be done. If you want you can also ...
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| exhaust for direct vent fireplace | 9/15/2009 |
Q: i have a direct vent gas fireplace, taken out from a basement of my friendly where it was already ...
A: Ok, So i now have a .PDF of the manual I can e-mail you. If you want you can e-mail me at ...
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| Wood stove | 9/14/2009 |
Q: Wewant to install a woodstove in the basement at the cottage ...how big will the hole have to be ...
A: Well, it's going to depend on how big the diameter of the chimney is. Every chimney manufacturer ...
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| exhaust for direct vent fireplace | 9/14/2009 |
Q: i have a direct vent gas fireplace, taken out from a basement of my friendly where it was already ...
A: The plate or sticker in the bottom of the fireplace should give the Model # and Make of the ...
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| Vent free in a firebox | 9/13/2009 |
Q: I'm curious why a firebox has to be specifically listed for use with vent-free logs. Can a propane ...
A: My main expertise in in Canada. But I will answer this in my opinion. In Canada, where we get very ...
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| fireplace surround | 9/12/2009 |
Q: I have a pre-fab firebox surrounded by wood (how house was built). I want to tile around the ...
A: The fireplace that is in your home now is what we call a "Zero Clearance Fireplace" so as long as ...
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| nat gas stoves | 9/11/2009 |
Q: I was replacing a natural gas stove and I noticed a white residue by the standing pilot what is this ...
A: This residue is the same residue that is found on the glass of the fireplace/stove when the unit has ...
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| exhaust for direct vent fireplace | 9/10/2009 |
Q: i have a direct vent gas fireplace, taken out from a basement of my friendly where it was already ...
A: Flex pipe is allowed on almost all fireplaces as long as the venting is approved with the unit (I ...
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