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Chrysler Repair/trunk closing

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Question
yesterday we went to push the button on our 2009 Town and Country van's trunk automatic release and it went part way down and stopped. it makes a noise where the two hinges are and the nothing. When we push the button to make it go up it works fine. Can you help us.

Answer
I suggest you get a fault code readout, for free, at an Autozone or similar nationwide auto parts store. There may be a fault code stored in the memory of the body control module which will tell what is wrong. Let me know if you get any 4-digit numbers preceded by a B or any other prefix. Is there only one part that moves by power at the rear of the vehicle?
Also, it may be the case that the vehicle is still under warranty for this sort of problem and that a dealer will repair it at no cost. Check your warranty papers.

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Roland Finston

Expertise

I specialize in Chrysler/Dodge/Plymouth cars, minivans, and SUV's for the model years 1982-2008 based upon my 50-year DIY experience, factory shop manuals and wiring diagrams. I offer fast repair advice to help you minimize repair costs by helping you diagnose and do it yourself. Problems with electronically controlled engines and transmissions as well as body wiring problems are my specialty.

I take questions one at a time between 8am and 10pm CT and attempt to answer within 20 minutes. "Maxed Out" means I am answering another question of otherwise busy, so try again later.

There are answers on file to more than sixteen thousand Chrysler questions at your finger tips: put a few key words in the "find" box (above) or click on "view past answers" for a chronological list of my q and a's. Don't use "Add to this answer" if you still have a question...ask it. As to trucks and jeeps I only have manuals for the '04-'06 model years.

Experience

Five decades as a 'do-it-yourselfer' on domestic and imported cars

Organizations
Yahoo Autos Group called The Chrysler Lebaron Club (co-moderator)

Education/Credentials
Degrees in Physics/bruised knuckles.

Awards and Honors
"Top expert of 2010" and "2011" at Allexperts. Among top 50 experts for years 2006-2009 at Allexperts.

Quickest "average response time" at Allexperts (currently no. 1).

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