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Chrysler Repair/2001 Town and Country Speedometer/Tachometer problem

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Ned wrote at 2007-12-10 20:41:11
I have a 2000 Jeep Grand Cherokee and recently had to jump it to get it started. When I got it running I noticed the tachometer and speedometer needles had rotated to beneath the pin and therefore were unworkable. After surfing this site and several other sites, ex the Dodge Forum, I came across a copy of a repair manual for 1999-2000 JGC's which said the problem was caused by low voltage occurring during the jump and the way to fix this is to hold down the odometer reset button while the ignition is off and then switch it to run (not start)while still holding down the reset button. the needles will then wave back and forth and rapidly return to their correct position on top of the pin. It worked like a charm. As Jeep is a Chrysler product this no cost trouble shooting methodology should be tried on all Chrysler vehicles before you spend any time or money on anything else..


johnb wrote at 2008-02-06 21:38:22
I've had this problem several times on my 2001 Town and Country Lxi.  It seems to happen if the battery is weak, or is about to go bad.  (The battery may test "ok".)  Replacing the battery fixes it for a few more years.



As far as the needle getting stuck on the wrong side of the stop, remove the cluster, and turn the cluster 360 degrees.  The needle will follow gravity, and, if you turn it right, will go back to the right side of the stop.  Total cost for "repairs" - about $70 - $100 (the cost of the battery plus installation).


scottg wrote at 2008-02-19 23:37:20
2001 town & country   Speedometer did not work everything else did. I did what Ned recommended. It did not work exactly they way he said but it did work  thank you Ned  -  how i did it -  first i tried Neds way  a couple of times  nothing  then i held the odometer button down & started the van  then i shut it off still holding the button. I dont know the exact thing  that caused it to work but it started flashing codes and going through some diagnostics & cluster lights flashed and the tach & the speedometer needle spun around to the right  and after all that  it worked


jbcr23 wrote at 2008-10-07 20:15:30
I tried all that (above).  I took it to the dealer.  They couldn't figure it out.



Solution - your battery is starting to go bad.  (It tested good.)  Just replace the battery and you'll be good for a few years.


slappy wrote at 2009-01-22 21:17:22
i have the best and easiest answer for the spedometer and tachometer issue. also for the crazy haunted dashboard issue that goes hand in hand with this. i have a 2001 town & country that intermittantly wouldnt start.i changed the battery and cleaned the blue corrosion off of the connectors. i started the van and it started strongly but my dash was crazy! no gauges,no blinkers,all dash lights randomly flashing.for a few seconds some of the gauges would work,then if you tried your blinker they all went out again.a real mess! i used the internet to find help and after finding a bunch of crap about body control modules and iod & memory modules and shop fees i found 1 great tip,and it works! ready,all you have to is disconnect the positive-red- battery terminal and youll see a thin red wire that runs with it.clean the hell out of the connector end of the thin wire.mine was so corroded that the thin bolt was fused to it.i used a steak knife to scrape it clean then reattatched it.started van and voilla!gauges are solid, blinkers work, lights working propperly.the only problem which takes us to part 2 is the spedo & tack werent working.they were both flipped around clockwise and resting on the little post that they are usually on the other side of.ready! take a thin wire and straighten it.then insert it in the little hole that the trip reset button rests in.then go fishing! try to manually flip the needled around counterclockwise to their original positions and you are done!took me 2 minutes with the straightened wire fron a notebook. everything fixed fine for free.really works i swear.hope this helps a lot of people.peace.


Roland Finston wrote at 2009-01-26 19:53:41
Hi Slappy,

That is an interesting finding. I have the '02 manual which shows the wire in question that you mentioned. It is routed for that year to pin 9 of the blue plug of the main fuse/relay box under the hood called the intergrated power module. Its purpose is listed as 'hazard feed'. That sounds like it powers the emergency/hazard flashing light function but surprisingly I haven't located as yet where in the circuit that function resides. If you can tell me how/where you turn on the hazards I would be most appreciative. On the needles being on the wrong side of the pins, that is also and perhaps more easily corrected by pushing in  on the trip reset button and turning 'on' the ignition

switch until 'sof' appears in the odometer window, then release the button. The cluster will do a self-diagnostic and calibration of gauges routine that includes turning the needles that are on the wrong side of their pin to the correct side.

Roland


Broke wrote at 2009-03-22 05:23:45
Well, I'm not familiar with every model...however with my 2002 T&C I followed Roland's method and he's spot on with his suggested fix.



Thanks Roland!


LittleLes wrote at 2009-09-23 00:56:36
Thanks again Roland, this worked great for my 2002 Jeep Liberty Sport 3.7L. My problems started when I replaced a couple bulbs in the instrument cluster and restarted the vehicle to find the Tach and Speedometer not working! I followed your instructions and your advice solved my issue.



Thanks again


Bud wrote at 2009-11-17 17:27:42
My 2000 Grand Cherokee Tach and Speedometer both were on the wrong side of the pegs. The mileage reset button along with turning on the key was a spot on fix. Thanks for the help


M&M wrote at 2010-03-14 07:10:07
My Chrysler T & C speedometer flipped all the way around to the bottom side of the peg.  To get it back around counter-clock-wise I used a large paper clip which I straighten to reach just beyond the center of the dial hub from the trip-odometer where I inserted it.  On the end I inserted through the trip-odometer I put a 1/8" bend at 90 degrees.  The outside end I kept a bend to turn the clip against the dial hub.  I discovered that I could lay the end of the inserted clip 90 degree against the top side of the dial hub. As I pulled the clip to turn the dial counter-clockwise there was enough friction to drag it back around far enough that it came back to the top side of the resting peg.  It took me maybe less than three minutes.  Hope this works well for you.


Joe wrote at 2010-07-24 01:41:33
I have a 2003 Town and Country that this happened to after I took the instrument cluster out to change the bulbs.  I tried Ned's method at the beginning of this thread where he says, ". . . the way to fix this is to hold down the odometer reset button while the ignition is off and then switch it to run (not start)while still holding down the reset button. The needles will then wave back and forth and rapidly return to their correct position on top of the pin. It worked like a charm."  That didn't work, but I decided to try turning the key backwards to 'accessory' from the off position while holding down the odometer.  Nothing happened until I let off the odometer button, then it went crazy with the needles waving, lights blinking, and the LED segments changing.  It was obviously going through a test mode, and as soon as it was done, the speedometer and tach needles returned to their normal positions, and the test was over.  Then when I started up, everything worked as normal.  


Jeffery Scism wrote at 2010-08-22 22:36:40
2003 T & C, with engine running, hold reset odometer button, and turn off key, hold until SOF S2 lights on odometer then release, wait for cycle to run, 11 steps, then  gauges will be reset.


Qrome wrote at 2010-08-23 20:01:17
Thanks to Rolland -- I have a 2002 Town & Country with the speedometer gage flipped.  Doing the following fixed it:



On the needles being on the wrong side of the pins, that is also and perhaps more easily corrected by pushing in on the trip reset button and turning 'on' the ignition

switch until 'sof' appears in the odometer window, then release the button. The cluster will do a self-diagnostic and calibration of gauges routine that includes turning the needles that are on the wrong side of their pin to the correct side.


Jett wrote at 2010-09-18 22:39:21
Fantastic!  The odometer pin trick fixed the issue!  I appreciate the shared answer - saved me a trip to the mechanic!


TheArmyZeus wrote at 2011-01-12 07:47:55
I have a 2002 Town and Country with the odometer problem also. Joe's answer worked for me...



Hold in the trip reset button then turn the key BACKWARDS still holding in the reset button till it reads SOP 4.0, let go of the reset button and turn the key to its regular position. Sit and watch the mini light show and tah dah!!!! everything is fixed.



Thank you all for your posts.


Docmatt wrote at 2011-02-14 04:27:12
Slappy just saved me hours of time at the dealer and who knows how much money. My wife had to jumpstart her 2001 Town & Country yesterday while I was at work. Afterwords the instrument lights were dead, none of the instruments worked, and the turn indicators were out. Exactly as Slappy wrote, I found multiple references to blown fuses, the IOD module and a fried body control module. My final search after a break led me to Slappy's post. Sure enough, that little red wire had come loose from the positive terminal. After cleaning and reattaching, and following the trip reset/ignition switch reset, all instruments and turn signals worked perfectly. Slappy, I owe you big time! Thank you also to "Allexperts".


stressman wrote at 2011-03-04 00:28:31
My 2003 Town and Country speedometer had a severe bounce when the engine wouldn't start properly and the needle ended up on the wrong side of the pin.  Tried holding the odo knob and turning the key to various positions.  No luck.  Then found a plastic twist tie from a cable package, bent the 1/8 angle at tned, fed it into the odo hole and, with very little trouble, swept the needle around to the proper side of the pin. Worked perfectly! Thanks to everyone for the leads.


chryslerhater wrote at 2011-04-22 22:19:45
I followed slappy's advice, it worked like a charm thanks. Now who want to buy my van?


ana wrote at 2011-06-29 22:06:43
Woooohoooo!   Thanks.  I just hold the reset speedometer for a few seconds without starting the motor.  Turned on the switch and it worked wounderful.   Thanks a lot!


Big Kahuna wrote at 2011-08-14 12:47:40
Thank you for all your help and insight!  I have a 2001 Town and Country which I purchased used with 71,000 mi yesterday.  The tach wasn't working.  I first turned to the "on" position and depressed the trip reset button - nothing happened.  I then turned the key to accessories and depressed the reset button.  It then showed SOF 4 then it went through its diagnostics.  Yes, all the needles including the tach wavered around and finally settled in the correct position on the top side of the needle instead of the bottom.  Everything working fine.  Thanks again!!:))


Linda wrote at 2011-11-02 23:04:44
Roland's suggestion worked for me.I held the button in for a few seconds, turned the car on, held it in, then off and then the codes showed up. Dials went crazy and the speedometer reset itself. Cool. Might mean my battery is going dead though, so think I'll replace it.(Chrysler 2003 town and country limited)

Thanks for the info!!!!!!


Stan wrote at 2012-03-08 23:08:02
Have a 1999 Jeep Grand Cher that did same thing when I got it jumped.......speedometer stopped working. Did the reset fix and worked perfectly! This was after local automotive shop said it was a complicated matter that had to be taken to an electrical specialist shop! Loser!


Val wrote at 2012-08-28 03:08:04
VK 8-27-2012, 2001 Chrysler Town and Country

It worked like Roland said. You are the expert!

Thanks,


Rick wrote at 2012-09-26 18:31:51
My 2001 T&C with 202830 miles had the speedomer needle go the opposite way and was stuck there after I had a starter replaced and the battery was dead then charged up to start it.  I followed Joe's suggestion to hold odometer reset button in and turn key to 'accessory ' mode...dash went thru diagnostic mode and speedometer needle reset and works!


Daniel wrote at 2013-01-21 21:35:49
Slappy was right on the money.  We have a 2001 Town & Country.  I had to run into the store while my wife stayed with our kids in the van.  They had the van turned off, but the radio was on, with the key in the on position.  Basically, we then needed to get a jump, and after that, the whole instrument cluster was out.  I tried the methods on this site saying to hold in the trip reset button.  Those methods didn't work for me.  I then checked the red wire connected to the positive battery terminal, like Slappy said, and it was heavily corroded.  I cleaned off the connector and bolt with a Swiss Army knife, and I cleaned off the terminal a bit, reconnected everything, and BAM!, the instrument cluster was back on!  Thank you so much, Slappy!  You really saved me some time and money!


Roxann wrote at 2013-05-11 03:29:51
Ned your right on the money, thanks so much!!! It did a bunch of test and then flipped back over. Awesome!! 2003 Chrysler Sebring maui.




Koul wrote at 2013-10-25 02:09:05
Thanks a lot Guys.  I tried the reset button trick on my 2001 Town & Country, sat and watch the test running, with the lights in the dash going on & off.  At the end, all lights turned off and the speedometer needle moved to zero: PROBLEM SOLVE.  THANKS AGAIN EVERYONE


icengineer42 wrote at 2014-10-21 00:42:51
Thank you so much for the information Roland! I was told today it was going to cost $650 plus tax, of course to replace the instrument cluster in  my 2001 Town and Country. Im not a monkey and usually can fix whatever needs fixed, so I went to the salvage yard and bought a used cluster for $75. I was looking for information on what it takes to change out the instrument cluster when I found this conversation. Grabbed the key, went out and held in the trip reset button while turning the key on and off, and just as you said, the cluster did its thing and everything is back to normal. Cleaned up the battery terminals to make sure it doesn't happen again and Im done. I cannot believe that a Chrysler dealer would try to pull this on people. I find it hard to believe that they wouldn't know this information. Thanks again!


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Roland Finston

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Get a Free Fast answer to your repair question about a Chrysler/Dodge/Plymouth car, minivan, SUV, or truck. Problems with electronically controlled engines and transmissions as well as body wiring problems are my specialty. This free troubleshoot advice forum helps you diagnose faults, minimize repair costs or do-it-yourself.

I answer questions seven days a week and respond to you in about 30 minutes. "Maxed Out" means I am answering another question, briefly unavailable, or asleep overnight, so try again later.

I have do-it-yourself experience (50+ years) and a library of 100 1982-2012 Chrysler factory shop manuals and 20 multi-manual Chrysler Corp. CD's.

I was voted "Top Expert" 2010-2015, here at AllExperts, and have answered 20,000+ questions.

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Five decades as a 'do-it-yourselfer' on domestic and imported cars.

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Yahoo Autos Group called The Chrysler Lebaron Club (co-moderator)

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Advanced degrees in Physics/bruised knuckles

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"Top expert" of 2010, 2011, 2012, 2013, 2014 and 2015 here at Allexperts. Quickest "average response time" at Allexperts (currently no. 1).

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