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Cleaning Up/Questions
| Subject | Date Asked | Expert |
| tile cleaning | 1/27/2012 | Jan Hayner |
| Q: Can you recommend a product for cleaning kitchen and bathroom ceramic tile? My cleaning lady (just ... A: There are things on the market that is made especially for cleaning grout HOWEVER, the thing that I ... | ||
| Stain on window glass | 1/14/2012 | Robert Lamb |
| Q: I hope you can help me with this tricky window stain and if not, perhaps you could point me to ... A: Barb, Yes, that's a tricky one. Thank you for the photo. If you have any other photos of this, it ... | ||
| windows | 1/9/2012 | Jan Hayner |
| Q: Can you recommend a product and technique for cleaning windows that won't leave streaks? I spray on ... A: Streak free windows are here for you. Simply mix 1/4 cup vinegar and 3 cups if water, put into ... | ||
| Window Cleaning 101 | 1/9/2012 | Robert Lamb |
| Q: Can you recommend a product and technique for cleaning windows that won't leave streaks? I spray on ... A: Jo, The short answer is to NOT use Windex. The long answer? You are now 'enrolled' in my Window ... | ||
| Pet Urine on my Karastan room carpet | 12/21/2011 | Jahann and Sons Persian Rugs |
| Q: I just uncovered that my cat has been having accidents on my room carpet. It is a 5 x 7 area rug ... A: I'm sorry to hear about your rug. It is definitely a good idea to get a professional cleaning done ... | ||
| household cleaning | 11/18/2011 | Jan Hayner |
| Q: Have been really going crazy with my disorganized house things strewn around the house all the time. ... A: Let me see if I can give you a few suggestions. You say that you are not 'in the habit' of doing ... | ||
| Re-lanolizing | 10/8/2011 | Jahann and Sons Persian Rugs |
| Q: How do I know when it is time to re-lanolize my rug, and can I do this myself or should I send my ... A: Congratulations on your newest acquisition! With an antique rug, or any rug of real value, I always ... | ||
| cleaning old dirt stains on brown color carpet? | 8/21/2011 | Jahann and Sons Persian Rugs |
| Q: I have some old stains and dirt on my brown color carpet. Most of these stains are salt, slush and ... A: I would agree with your friend and clean the entire carpet. Purple Power, though it may seem like ... | ||
| stained carwash windows | 8/19/2011 | Robert Lamb |
| Q: i work for a carwash.the glass is stained white with build up. not sure if it calcium or what. the ... A: Ron, There are basically two things you can do if your glass has what sounds like "hard water ... | ||
| acid etched glass | 8/16/2011 | Robert Lamb |
| Q: We had a mason stripping paint from marble and brownstone on our condo building in Boston's Back ... A: Aline, There are basically two things you can do if the glass is etched. The first option is to use ... | ||
| Cleaning of Woolen Carpets | 7/26/2011 | Jahann and Sons Persian Rugs |
| Q: Can you assist with do's and dont's of cleaning white woolen fitted carpets. They are at the stage ... A: My apologies, I hadn't realized you had a follow up question. Yes, to clean wool you need to use a ... | ||
| Cleaning of Woolen Carpets | 7/24/2011 | Jahann and Sons Persian Rugs |
| Q: Can you assist with do's and dont's of cleaning white woolen fitted carpets. They are at the stage ... A: I would highly recommend a professional cleaning, as cleaning your own carpets can be quite a chore ... | ||
| glass etched | 7/3/2011 | Robert Lamb |
| Q: I have a 25 year old home and some on the windows are streaked from what I was told could be screen ... A: Curt, The simple answer is no. Vinyl screens don't cause damage to glass windows. But, metal ... | ||
| carpet bleed from cat pee and subsequent clean-up | 6/30/2011 | Jahann and Sons Persian Rugs |
| Q: I have read many of your answers on Cat pee in Persian carpets. I have a 75 year old Moroccan wool ... A: I'm so sorry to hear about your predicament. My family actually had a cat named "muffin" too, if ... | ||
| Cleaning product | 6/22/2011 | Jan Hayner |
| Q: Some years ago I used a product for floors that had the best, cleanest smell and worked great, too. ... A: Boy, this was a hard one!! :) I spent a ton of time looking this one up. Isn't it maddening when you ... | ||
| Chaos | 6/7/2011 | Jan Hayner |
| Q: I am so unorganized, I lose keys, shoes, important papers. My boyfriend, son and I live in a trailer ... A: You sure have had your share of downs! I think it is about time we work on something positive to ... | ||
| Rolling or folding to transport a rug, which is better. | 5/27/2011 | Jahann and Sons Persian Rugs |
| Q: I was told that to move our rugs across country that we needed to fold them and they would be fine, ... A: The answer to this question depends on the rug that you have, but in general, folding will not cause ... | ||
| smelly runner | 5/2/2011 | Jahann and Sons Persian Rugs |
| Q: the runner in our former house was subjected to a water break from the second floor. I have no ... A: From your photo, it appears that your rug is a 1940s or 1950s hand-knotted, Sarouk Persian rug. It ... | ||
| smelly runner | 5/2/2011 | Jahann and Sons Persian Rugs |
| Q: the runner in our former house was subjected to a water break from the second floor. I have no ... A: Sorry to hear about your rug. Do you know what kind it is? A week of airing out the rug should be ... | ||
| Vinyl Window Cleaning | 4/30/2011 | Robert Lamb |
| Q: We have a three seasons porch that has vinyl window panes. Over the years I have cleaned them with ... A: Gordon, Are these vinyl window panes the kind that are like very thick Saran (clear plastic food) ... | ||
| damage to windows during | 4/3/2011 | Robert Lamb |
| Q: I live in a maintained home where the exterior painting and power washing are in fees paid. I was ... A: Neelie, There are many variables to this problem. Sometimes these seals in the windows will break ... | ||
| damage to windows during "professional" power washing | 4/1/2011 | Robert Lamb |
| Q: I live in a maintained home where the exterior painting and power washing are in fees paid. I was ... A: Neelie, You say, "Several windows were damaged (seal?) broken." I agree with you, a power washer ... | ||
| Old filmy windows | 3/27/2011 | Robert Lamb |
| Q: I live in my grandmothers old house. It was built in 1964. Most of the windows are the originals and ... A: Kay, It is a little difficult to tell you exactly what is wrong with your windows without seeing ... | ||
| steel juice/ milk container | 3/24/2011 | Jamie Novak |
| Q: I recently bought a steel container that I put milk or juice in it. I'm just wondering how I could ... A: I have a similar container and this is how I've successfully washed mine: Take off the cap and ... | ||
| Cleaning Double Pane Windows | 3/18/2011 | Robert Lamb |
| Q: I've moved into a new home and the windows look as if they were painted with white paint. I know ... A: Stacy, What you are describing is an Isolated Glass Unit (IGU) with a compromised seal. In other ... | ||
| Cleaning Oriental Rugs | 2/24/2011 | Jahann and Sons Persian Rugs |
| Q: I am moving from Singapore to the US. I was wondering if you had any recommendations on where in ... A: Welcome Back! I'm actually not familiar with Fairfield County, Conn. Generally, what we recommend ... | ||
| dog urine on Afgan handmade rug | 2/7/2011 | Jahann and Sons Persian Rugs |
| Q: what would be the best method to remove the dog urine spot without ruining the rug. thank you A: Sorry about your rug! Unfortunately, the DIY options aren't great with an Aghani rug. Afghani rugs ... | ||
| Vinyl Gloves | 1/28/2011 | Jan Hayner |
| Q: I use vinyl disposable gloves to clean up after the animals in our home=feces, urine, the floor, ... A: Charcoal also has a fine dust that can enter through the top of the glove (nothing is 100% ... | ||
| Spray pain on finished cabinets | 1/25/2011 | Jan Hayner |
| Q: I recently had my house vandalized and had white satin looking spray paint from a can graffiti on ... A: My sympathies to you, this is not only a mess to deal with, but a frustration as well and I do feel ... | ||
| only 1 odd shaped closet | 1/20/2011 | Jamie Novak |
| Q: We recently bought an older house for our retirement years. . . with one bedroom . . . and it only ... A: That sure is an ODD shaped closet :) I have some ideas... 1. Not sure where you live but you can ... | ||
| silk 9x12 carpet cleaning question | 1/5/2011 | Jahann and Sons Persian Rugs |
| Q: My mother-in-law has a 9x12 silk oriental carpet which she has had for about 17 years. She wants to ... A: If the carpet cleaning company attempts to clean the rug in-home, find another company. Silk rugs ... | ||
| windows scratched from cleaning | 12/25/2010 | Robert Lamb |
| Q: After cleaning my mothers Windows today I later noticed there are a lot of long fine scratches now ... A: Tiffany, I assume the windows are glass. If that is the case, a simple window cleaning should not ... | ||
| sunroom glass cleaning | 11/29/2010 | Robert Lamb |
| Q: Our home is 18 yr old. the sunroom glass are stained from moister the stains are in between glass. ... A: The problem you have is very common. You have insulated glass units (IGU). IGUs have sealed and the ... | ||
| Cleaning an afghan rug | 11/18/2010 | Jahann and Sons Persian Rugs |
| Q: I recently discovered that our cat threw up on one of our Afghan carpets. What is the best way to ... A: Sorry to hear about your rug! The best way to clean Oriental rugs is to have it done ... | ||
| Window Stain | 11/18/2010 | Robert Lamb |
| Q: I recently built a new house with stone exterior walls. After heavy rain a white scum forms on the ... A: Brian, Envirosafe is a manufacturer of environmentally safe concrete and masonry cleaners, sealers, ... | ||
| Window Stain | 11/12/2010 | Robert Lamb |
| Q: I recently built a new house with stone exterior walls. After heavy rain a white scum forms on the ... A: Brian, The white powdery scum you're seeing on the outside of your new house is efflorescence. ... | ||
| cleaning a wool karastan rug | 11/11/2010 | Jahann and Sons Persian Rugs |
| Q: a pro cleaner cleaned my wool rug and the colors have run. She denies she did it. the rug had never ... A: I'm sorry to hear about your rug. Karastan rugs don't run that often, and if the colors were to ... | ||
| Window Cleaning | 11/10/2010 | Robert Lamb |
| Q: We are a post construction window cleaning company here in Ontario Canada. We have been experiencing ... A: Joe, My best suggestion would be to look at the http://stopscratchedglass.com/ website and possibly ... | ||
| glass etching by chemical cleaners | 11/9/2010 | Robert Lamb |
| Q: I have glass windows, glass block, and smooth ceramic tile that was etchd by some type of ... A: Arthur, Basically if you are doing the work yourself and not hiring a professional window cleaner ... | ||
| bleach | 11/9/2010 | Jahann and Sons Persian Rugs |
| Q: My daughter was trying to be helpful by cleaning up the dog accident but grabbed bleach instead of ... A: Sorry to hear about your rug! Bleach is tough, as it doesn't stain, but rather removes the dyes in ... | ||
Cleaning Up
Answers by Expert:
Robert Lamb
Top Expert on this page
Expertise
I'm happy to answer any questions you have regarding the cleaning and restoration of your windows. I can also view your pictures via email and give you advice on what you can do yourself and what needs to be left to the pros. I can also give advise on scratched glass, how to repair it & what caused it. Pressure washing and gutter cleaning are other areas of expertise.
Experience
Over 20 years in the window cleaning industry, owning and operating two window cleaning companies, Rob's Window Cleaning http://www.robswindowcleaning.com and Window Masters http://www.mywindowmasters.com and http://www.robscleaningservice.com
Organizations
IWCA, window cleaning network, chamber of commerce
Publications
"Window Cleaner" magazine
Education/Credentials
International Window Cleaning (IWCA) training on man lifts, awning cleaning and window cleaning.
Awards and Honors
Voted best window cleaner in Western Kentucky.
Past/Present Clients
Applebee's, Cracker Barrel, CVS Pharmacy, Dairy Queen, Dollar General, Edward Jones, Enterprise Rent A Car, Ethan Allen, Fashion Bug, Fazoli's, FYE Music, GNC, H&R Block, Hardee's, Hot Topic, Kentucky Dam Village, Kroger, Logan's Roadhouse, Market House Museum, O' Charley's, Radio Shack, Rafferty's, Remax, Sirk & Co., Stanley Steamer, State Farm, Steak N Shake, Talbots, The Buckle, The Gap, The Outback, Toys Are Us, Victoria's Secret, and hundreds of others.
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