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Expert: - 1/3/2008


Question
Hi there
I've recently built a new house and when the contractors poured the concrete patio (exposed aggregate) they didn't cover the tinted glass doors. I now have splash-back staining on the lower part of the doors. Can you please recommend a cleaning product to get this off?
Thanks
Mike

Answer
Mike,

Honestly, the contractors were practicing inexcusable and unsatisfactory building technique. Builders should ALWAYS cover glass to protect it when working nearby with concrete.

Often tinted glass is considered ruined when this occurs. Depending on the damage that was caused, sometimes an experienced glass man can with chemically or mechanically remove the damage.

I do not think this is a do-it-yourself project. The best recourse is to urge your contractor to do the right thing and use his insurance to replace the damage or at the very least have him hire someone experienced in glass repair.

I hope this answer helps. If your decision is to get your contractor to "do the right thing" and you need someone to back you up on this, I have an associate that specializes in this sort of thing that I can put you in contact with.

Sincerely,

Robert Lamb
Window Masters
www.robscleaningservice.com

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Robert Lamb

Expertise

I'm happy to answer any questions you have regarding the cleaning and restoration of your windows. I can also view your pictures via email and give you advice on what you can do yourself and what needs to be left to the pros. I can also give advise on scratched glass, how to repair it & what caused it. Pressure washing and gutter cleaning are other areas of expertise.

Experience

Over 20 years in the window cleaning industry, owning and operating two window cleaning companies, Rob's Window Cleaning http://www.robswindowcleaning.com and Window Masters http://www.mywindowmasters.com and http://www.robscleaningservice.com

Organizations
IWCA, window cleaning network, chamber of commerce

Publications
"Window Cleaner" magazine

Education/Credentials
International Window Cleaning (IWCA) training on man lifts, awning cleaning and window cleaning.

Awards and Honors
Voted best window cleaner in Western Kentucky.

Past/Present Clients
Applebee's, Cracker Barrel, CVS Pharmacy, Dairy Queen, Dollar General, Edward Jones, Enterprise Rent A Car, Ethan Allen, Fashion Bug, Fazoli's, FYE Music, GNC, H&R Block, Hardee's, Hot Topic, Kentucky Dam Village, Kroger, Logan's Roadhouse, Market House Museum, O' Charley's, Radio Shack, Rafferty's, Remax, Sirk & Co., Stanley Steamer, State Farm, Steak N Shake, Talbots, The Buckle, The Gap, The Outback, Toys Are Us, Victoria's Secret, and hundreds of others.

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