AboutJahann and Sons Persian Rugs Expertise I can answer any and all questions you have regarding the cleaning, restoration and repair of Oriental rugs. I am more than happy to view your pictures via email and to give you advice on what you can do yourself and what needs to be left to the pros. I can also advise on the cost-effectiveness of repair on your rugs.
Experience My family has had a Persian carpet store in the Washington, DC metro area for nearly 30 years (www.jahannandsons.com).
Question We recently had a flood inside our home and our 6x9 silk rug got wet. We dried it outdoors hanging it vertically. Other rugs needed cleaning so we contacted a rug cleaning and restoration company. He talked us into having the silk one hand washed. It came back a different color. It didn't bleed just changed color. What can be done and what recourse do I have?
Answer Hi Denny,
I am sorry to hear about your flood and your rugs. Color and dye issues are generally a tough fix, but they can be done. Do you think you could send me some pics of your rugs? This will give me a better idea of what kind of rug you have and just what kind of color change has occurred.