Expert: William J Perkins - 5/4/2008

Question
QUESTION: Hi William I have a grandfather clock that i got when my parents died and when it was moved it was laid down and the weights and chains fell off and I am not sure how to put them back on, can you help. It is a Diplomat what it says on the movement face.

Thanks
Tom

ANSWER: Before responding to this inquiry I need more information.  First of all was the clock running properly before it was moved?  Secondly I will need you to gain access to the back of the clock so that the clock movements backplate is exposed to you.  Copy down and send me all the information that is stamped thereon, this includes any logo.  It is imperative that you send this precise information, not the data that might appear on the case or in a booklet, but only from the backplate.  
If this clock was moved by a professional mover you have cause to file a claim against their bond.  A clock should never be shipped in a non-secure state.  In the case of a grandfather this would mean the weights and pendulum are removed and secured.  The chains must be secured as well the the movement fixed in place.  Horizontal shipping is risky at best.  When a clock is properly prepared for shipping there should be nothing loose inside the case.  Accessories can be stored in the case, but only if they are secured.  
Incidentally the name Diplomat, on the dial, probably refers to the sellers name, the maker of the dial or even the maker of the case, it has nothing to do with the maker of the movement.  Regards WJP





---------- FOLLOW-UP ----------

QUESTION: Yes the clock was running fine before the move. The clock was moved by my brother with all of the chains and weights installed. This is what is on the back of the movement.
85
Franz Hermle
No (0)Jewels
Made in West Germany
Unadjusted
1151-050H
94CN/66.00

Answer
Send me your e-mail address and I will send you an exploded view of your clock movement.  With some added instruction, I am sure it would help you..  Up front you will have to remove the movement from its case in order to restring the chains.  It can be done in the case but is very labor intensive and best done by a qualified clock repair person.  Regards WJP