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Question
Where can I buy parts for a Westminster chime clock 15CM number 178.28. I need the spring unit from which the pendulum is suspended.The spring is made up of two flat strands sandwiched between brass squares at top and bottom and attached to clock by pin through top square. One of the strands has broken and pendulum does not hang straight.

Answer
Hi Tony,

The number "178.28" is not any movement number that I can identify. The "15CM" is probably the pendulum length in centimeters.

The part you need is a suspension spring. Suspension springs are available from clock materials houses like Timesavers and Merritts Antiques. It is important to get the correct size. Their printed catalogs show the springs in actual sizes; you can place the broken spring on the page over the pictures and see which size is correct. Unfortunately, on their websites the springs do not always show in actual size due to the differences in monitor display sizes, so you should probably get a printed catalog before ordering.  http://www.clockmasteronline.com  

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Martin Meyer

Expertise

Can answer repair and service questions for most types of clocks, antique and modern, mechanical and battery. NO watches, appraisals, identification, history, dating, or questions about cuckoo clocks. Website for Modern and Antique Clock Repair: Clockmasteronline.com

Experience

24 Years as owner and repairman of clock repair business, 28 years in the field. Factory Independent Service Center for Howard Miller, Ridgeway and (formerly) Sligh Clocks. Specializing in Fine Antique Longcase (grandfather) clocks. Clock repair Website: (Please remove "Not" from the address - this is a spam protection): www.NotClockmasteronline.com

Organizations
AWCI (American Watchmakers and Clockmakers Institute) and NAWCC (National Association of Watch and Clock Collectors)

Publications
Am also an Expert in the "AllExperts-Antiques-Antique Clocks" Category.

Education/Credentials
Trained by a former Rolex Asia watchmaker, and by a Master Watchmaker/Clockmaker.

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