Expert: Kenneth Saunders - 3/21/2009

Question
I have inherited a Pearl grandfather clock.  We got it set up 7 chimes every 15 minutes, but the hour chimes 12 times no matter what hour it is.  What have we done wrong/

Answer
not sure what "We got it set up 7 chimes every 15 minutes" means???

but nothing you did - mechanism needs adjustment internally behind the dial.Kinda technical - but the rack is dropping too many  teeth- most often caused by the rack tail being bent. The fix is to make adjustments to the front of the mechanism so it works properly. To do this the front of the movement needs to be accessible either by removing the mechanism from the case or sometimes the dial can be removed to gain access. Easy job for a pro.