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Question
John, I sent you a question on January 20, '10, unfortunately I have not receive an answer yet. You did acknowledge receiving the question, but I did not receive your answer.
Thanks again,
Robert

Answer
Robert, I do apologize for the mix-up in my reply,  I shelved your question until I could get my server running again and then could not find it.  I have now gone back and found your question.

First, you say the hands do not move.  If the clock is chiming, striking and the pendulum keeps swinging with a good beat, I would say that the minute hand shaft is slipping somewhere and I don't think lubrication would solve the problem.  The minute shaft powers the hour tube through what we call a motion works.  So if the minute hand is not running, neither is the hour hand.  I would think that the solution would be to determine what is slipping.  I will check my Urgos service manual to see if I can find anything that might be obvious.  It seems to me that having it repaired by an experienced clockmaker would be less costly than a new movement.  Of course if the complete movement needs servicing or overhauling, the cost of the shop work could be anywhere from a cost 1/10th of a new movement or as much as.  I might have one of these movements in my stock or can order a new one.  I will check at my shop tomorrow and see if I have one.  Also, I am quite backed up with work and cannot take any work in right now.  I would have to have the movement in my hands to do a proper evaluation for restoration.  If you will contact me at my shop email address below, I can give you some more information.  Again I'm sorry about the delay.

John Newman
THE VILLAGE CLOCKSMITH
Old Prattvillage
Prattville, Alabama
klokdok@juno.com  

(General Note:  Due to the commitment I have for answering Allexperts questions and follow-up information, and the excessive backlog at my shop, I regret that I cannot answer other questions from this email address in a timely manner)  

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John Newman

Expertise

As much as I would like to offer values of clocks, I am not a certified appraiser and will not venture into giving an unresearched guess. There is very little published information on what I consider to be the value of "modern production clocks". Considerations are what the clock originally sold for, the condition of the case and movement, and particularly the area in which you live, the demand and the economy. ALSO, WATCHES ARE NOT MY FIELD. However, I can advise the clock owner on proper maintenance of a clock to keep it running, small corrections and adjustments and how to move a clock without damaging it. I can also advise on obtaining parts for clocks. It helps if you can send any information on the clock movement which is usually found on the back plate of the movement. I have been a clockmaker for about 35 years and was plant engineer in the mid 90's and later operations and engineering consultant at Emperor Clock Company in Fairhope, Alabama. I now have my own clock shop.

Experience

One of my greatest accomplishments was traveling to China to assist a clock factory in building clocks to the standards which we required. With the proper specifications and quality control, some beautiful clock cases were built. The factory people from the wood carvers to the plant manager were very congenial, friendly and I left a lot of wonderful friends when I returned from my trips.

Organizations
Chamber of Commerce Small Business Committee

Publications
Horological Times, a publication of the American Watch and Clockmakers Instute. Collaberated column author, with Photos and ideas for clock movement conversion article.

Education/Credentials
Associate of Science Mechanical Engineering Technology Emperor Introductory Clock Repair (Eventually taught a portion of the class after becoming employee)

Awards and Honors
Small Business of the Quarter (Prattville, Alabama) Leadership Class of 2009 (Autauga County, Alabama)

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