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Clocks, Watches/new haven mantel clock not working

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Question
Laurel wrote at 2010-06-21 01:08:16
Thanks for responding. When I advance the minute hand to the next 1/2 hour, the clock strikes as though it's on the hour. When I put the key in the right side hole (at 4)I can't move it at all. So, the pendulum doesn't swing. And, now the I can't move the key in the left hole either.  Thank you.

Answer
Correcting the strike is easier than getting the clock ticking again. Try moving the minute hand all the way around from the top of an hour to the top of the next hour. You have to complete the rotation before the clock finishes striking. This should get the strike upright again.
You can't turn the key anymore because the clock is wound all the way up.
I can't diagnose the going side of the clock without a lot more information. Can you hear it tick when you swing the pendulum?
Michael
www.norkro.com
clock parts and repair

Clocks, Watches

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Michael Radi

Expertise

Clock repair and clock parts questions

Experience

I have been professionally repairing clocks for 11 years. I owned and ran a clock shop for 6 years. I have been the owner of a clock parts supply company for the past 11 years.

Organizations
National Association of Watch and Clock Collectors

Education/Credentials
High school graduate, some college, graduate of Niles Bryant School of Piano Tuning and repair.

Past/Present Clients
I perform about 20 clock repairs per week.

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