Expert: Michael Radi - 6/13/2010

Question
Hello, a month ago I purchased a new haven mantel clock, set the pendulum and wound it with the left hole - right one didn't work.  It worked for a week and then I wound it again and it no longer works. I've moved the pendulum and it will swing for about three minutes before stopping. Have tried winding again, but it's so tight it feels like it will snap if I twist any harder.
Thanks for your help.

Answer
One winding side is for to keep the pendulum swinging (time side). The other is for the strike (strike side). It sounds like the time side ran down and was not wound back up. What do you mean when you say that the right side didn't work? If you advance the minute hand to the next 1/2 hour does the clock strike? Have you tried winding the right side again?
Michael
www.norkro.com
clock parts and repair