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Question
QUESTION: The clock chimes every quarter hour but is three hours behind when striking the hour. It does keep time.
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ANSWER: Susan, your clock should have the hour hand setup that allows it to slip on the shaft. Use the minute hand to turn the clock through the quarter chimes until it reaches the hour and strikes. Count the number of strikes. Carefully slip the hour hand to the hour that just struck. Then use the minute hand to reset the clock to the correct time. That should do it. If you have any more questions, get back with me.
John Newman
THE VILLAGE CLOCKSMITH
Old Prattvillage
Prattville, Alabama
---------- FOLLOW-UP ----------
QUESTION: Thank you for your quick response. We tried your advise but it still does not work correctly. At this point do you recommend a service person.
Susan, the procedure should work. I did look at the photo of your clock and I am certain it is the type with the slipping hour hand. Before suggesting a clockmaker, would you consider a phone discussion? I do not ask for or give my phone information on this public forum, so if you would contact me at my shop email address, I can give you my phone number or I would be glad to call you. Let me know.
John Newman
THE VILLAGE CLOCKSMITH
Old Prattvillage
Prattville, Alabama
klokdok@juno.com
Note: Because of the number of Allexpert questions and follow ups,
and the excessive backlog in my shop, I regret that I can only answer
the Allexperts related questions in a timely manner.
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Answers by Expert:
John Newman
Expertise
As much as I would like to offer values of clocks, I am not a certified appraiser and will not venture into giving an unresearched guess. There is very little published information on what I consider to be the value of "modern production clocks". Considerations are what the clock originally sold for, the condition of the case and movement, and particularly the area in which you live, the demand and the economy. ALSO, WATCHES ARE NOT MY FIELD. However, I can advise the clock owner on proper maintenance of a clock to keep it running, small corrections and adjustments and how to move a clock without damaging it. I can also advise on obtaining parts for clocks. It helps if you can send any information on the clock movement which is usually found on the back plate of the movement. I have been a clockmaker for about 35 years and was plant engineer in the mid 90's and later operations and engineering consultant at Emperor Clock Company in Fairhope, Alabama. I now have my own clock shop.
Experience
One of my greatest accomplishments was traveling to China to assist a clock factory in building clocks to the standards which we required. With the proper specifications and quality control, some beautiful clock cases were built. The factory people from the wood carvers to the plant manager were very congenial, friendly and I left a lot of wonderful friends when I returned from my trips.
Organizations
Chamber of Commerce
Small Business Committee
Publications
Horological Times, a publication of the American Watch and Clockmakers Instute. Collaberated column author, with Photos and ideas for clock movement conversion article.
Education/Credentials
Associate of Science Mechanical Engineering Technology
Emperor Introductory Clock Repair (Eventually taught a portion of the class after becoming employee)
Awards and Honors
Small Business of the Quarter (Prattville, Alabama)
Leadership Class of 2009 (Autauga County, Alabama)
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