Clocks, Watches/Emperor 400

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Question
I have the 301-M movement with the Lyre pendulum. I dont have a manual for it and it wont keep running. The second hand isnt working either when it does tick tock. Do you think the main spring unit needs replaced? I am not sure if that is its name. What should I due..I cant download the manual as product manual website wont give it to me for some reason even after signing up with them. Nothing is working and I am frustrated..I love this clock.
joe hanlon

Answer
it honestly sounds like it is time to call a clock professional to come look at it.

Emperor has long been out of business

can you give me the markings off the back of the mechanism?

this is a 3 weight driven grandfather clock? not a spring unit actually?

a manual would not help and they do not exist, only generic set up directions.

more info needed  

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Kenneth Saunders

Expertise

any mechanical clock question -no watches- no battery clock questions and no appraisals-ie: "how much is my clock worth?" type questions please! Attach a photo if possible and note all markings on the rear of the mechanism- thanks 40 years as a professional clock repair person- still a full time clock repair service owner

Experience

43+ years as a professional clock repair person- still a full time clock repair service owner.

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NAWCC

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Comment - On a scale of 1-10, I would give Mr. Saunders a 15 on each category. His responses were clear, addressed my questions and concerns in a way that even I could understand, and even sent a picture. He explained what I had and how to resolve the issue. I was amazed at how quickly he replied to each on my e mails. He shouldn't get a gold star, he should get a whole box of them!!! Thank you Mr. Saunders, I will keep you on my e-mail "speed dial". Comment - Ken answered my question regarding how to adjust the proper striking of the hammers on my Grandfather clock within a few minutes of my sending the question to him. He answered my follow-up question the next morning. I would rate him higher if there was a number larger than ten in the selection box. Thanks again Ken Comment - I RECEIVED AN ANSWER WITHIN AN HOUR.OUTSTANDING SERVICE.YOUR RATING SHOULD BE HIGHER THAN 10. Comment - This Man is Fantastic...there is no Scale for a Professional...like him...if there was...He'd beat the top of it...off.....and Smile....I could never ask for more ....this Man is TOPS.......100+......is his Score....

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