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Clocks, Watches/Seth Thomas Grandfather Clock

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Question
Seth Thomas Floor Clock, Information on the inside label is Model 4516, Mov'T A403-031,Cutting 8637, Finish 128, handcrafted in New England.
Was working/chiming.... Unfortunately I let it stop, tried to reset and always careful not to pull the weights to close to the top.
There are 3 weights but only 2 are falling (unwinding)  Looking at the clock, the LEFT weight does not unwind.  It only chimes once on any given hour. (Chimes on quarter, half, and 3/4 hr)  Pendulum seems to be working fine, it runs a little slow, about 7 minutes in a 24 hour period.
Please help me remedy this situation?

Answer
parts on the front of the mechanism behind the dial are sticking, preventing the proper counting of the hour strike.  time for pro service.

tighten the nut at the bottom of the pendulum disk to raise the disk and speed up the clock- maybe 6-7 turns??  

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Kenneth Saunders

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any mechanical clock question -no watches- no battery clock questions and no appraisals-ie: "how much is my clock worth?" type questions please! Attach a photo if possible and note all markings on the rear of the mechanism- thanks 40 years as a professional clock repair person- still a full time clock repair service owner

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43+ years as a professional clock repair person- still a full time clock repair service owner.

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Comment - On a scale of 1-10, I would give Mr. Saunders a 15 on each category. His responses were clear, addressed my questions and concerns in a way that even I could understand, and even sent a picture. He explained what I had and how to resolve the issue. I was amazed at how quickly he replied to each on my e mails. He shouldn't get a gold star, he should get a whole box of them!!! Thank you Mr. Saunders, I will keep you on my e-mail "speed dial". Comment - Ken answered my question regarding how to adjust the proper striking of the hammers on my Grandfather clock within a few minutes of my sending the question to him. He answered my follow-up question the next morning. I would rate him higher if there was a number larger than ten in the selection box. Thanks again Ken Comment - I RECEIVED AN ANSWER WITHIN AN HOUR.OUTSTANDING SERVICE.YOUR RATING SHOULD BE HIGHER THAN 10. Comment - This Man is Fantastic...there is no Scale for a Professional...like him...if there was...He'd beat the top of it...off.....and Smile....I could never ask for more ....this Man is TOPS.......100+......is his Score....

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