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Clocks, Watches/Kienzle clock out of sync


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Hi John,

I have a Kienzle westminster shelf clock. It was working accurately. However, noticed the the chime at 3/4hr, noticed that the chime hammer did not go down at about the end of the chiming process. I went to adjust one of the set screw and it's working initially. However after a day or so, the chiming went out of sync. It's no longer chiming at the correct quarter hour and hourly. It only chime at 1/4hour and even then it's not correct as the chime hammer strikes goes haywire. I have tried to adjust it back but to no avail. I am clueless now. Can you please advise.

I am attaching few photos.


CK, sending me the photos was a beg help in determining what happened.  Unfortunately you made an adjustment that was part of the chime operation that was the wrong one.  There is a wheel (gear) on the back of the movement that is used to sync the chime hammer lifting and drop.  The one you adjusted has to do with the chime function, tripping, starting and ending.  I have a similar movement at the shop and will check it out so I can try to get you back in sync.  As I am going to have a very busy schedule starting the week, I might not be able to get back before Tuesday.  Pleas have patience.

John Newman
Vintage Emperor Clock Consultant
Old Prattvillage
Prattville, Alabama

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John Newman


As I am not a certified appraiser I do not give values of clocks over the Internet. There is very little published information on what I consider to be the value of "modern production clocks". However, considerations are what the clock originally sold for, the condition of the case and movement, and particularly the area in which you live, the demand and the economy. ALSO, WATCHES ARE NOT MY FIELD. However, I can advise the clock owner on proper maintenance of a clock to keep it running, small corrections and adjustments and how to move a clock without damaging it. I can also advise on obtaining parts for clocks. As clock case model label numbers are difficult to relate to the movements, it is helpful if you can give me the information usually found on the movements themselves. Modern clock movements usually have the information on the back plate of the movement. I have been a clockmaker for about 40 years and was plant engineer in the mid 90's and later operations and engineering consultant at Emperor Clock Company in Fairhope, Alabama. I now have my own clock shop in Prattville, Alabama.


One of my greatest accomplishments was traveling to China to assist a clock factory in building clocks to the standards which we required at Emperor. With the proper specifications and quality control, some beautiful clock cases were built. The factory people from the wood carvers to the plant manager were very congenial, friendly and I left a lot of wonderful friends when I returned from my trips.

NAWCC (National Association of Watch and Clock Collectors) 30 years Prattville, Alabama Chamber of Commerce

Horological Times, a publication of the American Watch and Clockmakers Instute. Collaberated column author, with Photos and ideas for clock movement conversion article.

Associate of Science Mechanical Engineering Technology Emperor Introductory Clock Repair (Eventually taught a portion of the class after becoming employee)

Awards and Honors
Small Business of the Quarter (Prattville, Alabama) Leadership Class of 2009 (Autauga County, Alabama)

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