Expert: Rodger Knutson - 6/29/2011

Question
QUESTION: It won't reset after a play. the only way i can get to play again is to hit the reset button on the happer and the reals don't index in the right order          thank you

ANSWER: what error code is it giving you Keith?

Rodger

---------- FOLLOW-UP ----------

QUESTION: don't know how to get the error code up. coin it once and all three coin lights come on . can't get a handle pull if you hit the switch again  it won't reset. if i hit test switch and the reset. sometime it will give me handle pull . is there any way we could talk on the phone?  need to talk to you on the phone so i can explain it to you          thank you keith

Answer
Hi Keith, write me at Jackpot7@q.com and I'll give you my phone number, I don't want to post it here, can you imagine? And/Or email me your number.
Rodger


Hi Keith,

You really need a manual to get to know your machine and how to reed the error codes and what they mean. You problems can be several things, if your reel mechanism and hopper use the aluminum Blu plugs to connect with the cabinet, you need to scrub these clean with a wire brush as the corrode and cause many problems. Also if all the levers under your reel mechanism are cruddy, gummed up, sticky and slot this will case you nothing but tilts. All this stuff has to be clean so it can move quickly, if there slot and the first reel stops on the wrong symbol because the levers are slot it will tilt. If the reels spin to fast or two slow it will tilt. If you have a burned out reel reader board it will tilt. The error codes help you locate these kind of problems. So get yourself a manual, sit down with a cold beer, and start reading and learning the easy stuff. That way I may be able to help you more if you have something to tell me like what the error code is. If you don't have a manual, and need a manual, you can find them here:

http://jackpot7.freeyellow.com/page21.html

I hope this gives you some idea at where to start looking to solve this tilt problem. One other thing, these machines really like to be warm, and charged up. So turn it on for an hour and then see if it might work for you, if it does, then look under those reels for a possible gummy gummed up reel mechanism. You can get this machine working with a little help if you know a little more about it and how it works, and how to find and read those possible error codes..

Thank You
Rodger Knutson
http://www.coinslots.com