Expert: Ray A Miller - 12/16/2008

Question
My grandmama is receiving continuous calls from a collections agency by the name of C G Services regarding her son. They have been told repeatedly that the number is not his number and that my granddaddy has recently passed away and my grandmama does not need any extra stress from being harassed by them. Yet, they still continue to call continuously, sometimes only waiting thirty minutes between calls!
 When my uncle talks to them they ask him to give his social security number. I have tried to do some research on this agency online and have only been able to find where other people have been having similar problems from the same number calling. They ask for payment on bills or traffic tickets that do not belong to them.
 Do you know anything about C G Services? What can be done to keep them from continuing these harassing calls to my grandmama(she has enough on her without having to worry about these horrible calls)?
   Any help or advice would be very much appreciated and I
thank you for your time!

Answer
Amesia:

You are certainly welcome in advance.  This collection agency is breaking the law and should be reported to the FTC, the Attorney General and Consumer Affairs in your state (you can Google these and get addresses.)  Write to the agency, with copies to the above, explaining that this is not the right number and instruct them to STOP all contact with anyone at this number.  If they do not comply, call the police and file charges and get your grandmother an attorney and see if he can't get GC Services to set up a retirement fund for you grandmother.  You and your grandmother have my deepest sympathies in regards to the passing of you Grandfather.  You may also want to contact the party they are trying to collect from and tell him to contact an attorney about FDCPA violations.

I hope you have found this helpful and you all have a Merry Christmas.