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Question
Hi! Just wondering... I made a settlement deal with my credit card company, as my info had not gone to collections yet. She told me that I had til the end of the month to pay the settlement amount. I called prior to the end of the month to inform them that that payment would be made, but they sold my account to a collections agency! Do they still have to honor that agreement that was made prior to the month ending? Its noted in my account that we made that deal.
Erica,
They can not longer honor the verbal agreement as the debt was sold. Now it's a different ball game.
It's always better to hire a company that deals with creditors on your behalf.
Trying to do this alone will only affect your mental health.
Good Luck
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Answers by Expert:
Ontrack Financial Group llc
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Please read about us at Https://www.OntrackFinancialGroup.com
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