Collections Law/payday loan

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Expert: Ray A Miller - 3/9/2009


Question
i received a payday loan in set and had issues with my bank account and made them aware of it, they then told me it was going to go to collections, a company names i-colledt in which i havent recieved a phone call. now im getting calls from a company named ccrm stating they represent hawiian midland financial, but they refuse to send a invoice so that i can pay the bill. and when i contact the company i got the loan through they insist they only go through i-collect. i have received nasty voicemails from ccrm stating jail and going to court. please advise what to do or what is possible, the company dont have a number for me to contact i-collect.

Answer
Sent a written demand for validation and dispute the debt.  According to the FDCPA, they must send this by law.  The letter they send you back should serve as an invoice.  

I hope this helps and I strongly advise you not deal with these bottom  of barrel dwellers if at all possible.

Best wishes.

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Ray A Miller

Expertise

I am qualified to answer questions on the following subjects: FDCPA, FCRA and HIPAA as well as medical collections, general collections and collection agency related issues. I trained these subjects at a nationwide collection agency and customer service call center and audited around 150 representatives for compliance to the laws. I have been in the Collections Industry for over 30 years. I feel that everyone deserves to be treated fairly and with compassion and that is the way I trained collectors. Even though I worked for a Collection Agency, I get great satisfaction in helping those who have been mistreated or in need of help with these confusing issues.

Experience

I was the Compliance Administrator with a nationwide collection agency and customer service call center-I have trained hundreds of collectors on the above referenced topics. I have been in the medical collections industry for over twenty years and research these topics on a daily basis.

Organizations
ACA International

Education/Credentials
Some college ACA Certified Collection Specialist

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