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Collections Law/Providing proof of settlement offer
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Question
The Collections agency that we are involved with says that we can settle our debt with them for 500.00 dollars, but says can not furnish written proof of the settlement amount. He told us that we would have to just take his word for it and pay, then they would provide us a letter confirming this after we pay. This really does not sound right and it sounds as though if we pay we will still end up paying the rest of the amount because its our say against theirs. Lawfully do they need to send us proof the new agreed upon amount. If so how do we get them to give us that proof.
Lakeisha,
You are right to be suspicious. I would not settle until I have it in writing too.
I have created a sheet that should help you and answer a few more questions.
http://www.henleycreditlaw.com/pdf/DebtSettlementSheet.pdf
In short it will take persistence to get the letter first. You may have to go up a manager or two. But it is very much worth it.
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Questioner's Rating
| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Answered my question very clearly. They told my husband that he would get the letter after payment. I've tried to talk my husband out of it, but we are trying to get a home and says we dont have the time to fight with them to get a letter before payment, So I can only hope that they stick by their word (which they probably wont), thanks so much for your help though and I will at least have my husband try to attempt to get a letter first once more or at least make sure the letter has those specific words written on them. | ||
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Answers by Expert:
Chris Ebert
Expertise
I can answer questions for Texas and California residents concerning issues that involve creditor and debtor rights. Specifically, I can answer questions concerning: FDCPA, FACTA, FCRA, and Texas / California state collections violations.
Experience
For the last 6 years I have worked as a Sr. Paralegal in a law firm (http://www.henleycreditlaw.com) that defends debtors against their creditors. I have reviewed thousands of credit reports and under the supervision of our attorney helped hundreds of client resolve their credit issues.
Organizations
Henley & Henley, PC
Education/Credentials
BBA University of Texas at Austin
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