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Collections Law/deductible fulfilled, still getting billed

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Expert: - 9/21/2010


Question
A PA medical provider is billing us for the $500 deductible we would have owed them in 2008 and 2009, however they admit they "forgot" to bill us. We have already fulfilled those years' deductibles with payments to other providers and the insurance company can prove it. Should we just pay the $922 or fight this?

Answer
If your insurance company says you do not owe the money, have them send the hospital a letter stating so.  That should be all you need to do.  If the hospital insist on collecting the money tell them you will report this to the BBB, you states' Attorney General and Consumer Affairs.  If none of this works, get an attorney.

I hope you have found this helpful.

Collections Law

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Volunteer

Ray A Miller

Expertise

I am qualified to answer questions on the following subjects: FDCPA, FCRA and HIPAA as well as medical collections, general collections and collection agency related issues. I trained these subjects at a nationwide collection agency and customer service call center and audited around 150 representatives for compliance to the laws. I have been in the Collections Industry for over 30 years. I feel that everyone deserves to be treated fairly and with compassion and that is the way I trained collectors. Even though I worked for a Collection Agency, I get great satisfaction in helping those who have been mistreated or in need of help with these confusing issues.

Experience

I was the Compliance Administrator with a nationwide collection agency and customer service call center-I have trained hundreds of collectors on the above referenced topics. I have been in the medical collections industry for over twenty years and research these topics on a daily basis.

Organizations
ACA International

Education/Credentials
Some college ACA Certified Collection Specialist

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