You are here:

Collections Law/Debt Collector Harassment Attorney


Hi Mr. Shear:

I need help.  I am being called 3 to 4 times a day by a collection agency.  They will not stop calling.  How do I make them stop? Can I sue them for the harassment?  What do I need to do to prove a case against the debt collector?

They are calling my home phone and cell phone!

Can you help me?  I live in New York.  Thank you for your help.

Good question!  Yes, with our help you can file a case against the debt collector.

To answer the rest of your question, Debt Collectors Are Not Allowed To Do The Following:

Yell, swear or insult you;
Call your family, friends or neighbors about your debt;
Threaten violence, lawsuits, garnishment. or, arrest;
Call you early in the morning or late at night;
Call your workplace when you have told them not to do so;
Leave harassing messages on your voice mail;
Try to collect more than what you owe;
Make anonymous calls to you or use fake names;
Make accusations that you are a criminal;

To answer your last question, Things You Can Do To Improve Your Case Against Collectors:

Make a log of any conversations you have with collectors. The log should contain the following:

Date of call;
Time of call;
Length of call;
Name of collector;
Name of collection agency;
What did the collector say to you?  
How much did they say you owed?
What threats were made?
What was the abuse or harassment?
Were calls made at work or to your friends or neighbors?
Save every voice mail message as well as all messages left on a telephone answering machine that the collection agency leaves;
Tell us about every telephone message that may have been left with another person;
Keep every collection letter, collection notice and envelopes they were mailed in;

Hope this answers your question.  Give us a call directly at (716) 566-8988 so that we can analyze your case and help you.

Jason A. Shear, Esq.
Law Offices of Jason A. Shear
Buffalo Debt Collector Harassment Attorneys
Buffalo, New York
Phone:(716) 566-8988

Collections Law

All Answers

Answers by Expert:

Ask Experts


Jason Shear, Esq.


I can answer questions for residents of New York and New Jersey regarding creditor harassment claims under the Fair Debt Collection Practices Act (FDCPA); credit reporting errors under the Fair Credit Reporting Act (FCRA); debt collection defense/credit card defense; student loan law; and consumer class actions. I can also answer questions relating to consumer debt defense/collection agency defense, specifically pertaining to consumers being sued or harassed by collection agencies or NY collection attorneys. If you live in New York and have been contacted or sued by firms such as: Mel Harris & Associates, Forster & Garbus, Rubin & Rothman, Choi Law Office, Lacy Katzen, Malen & Associates, Solomon & Solomon, Daniels & Norelli, Cohen & Slamowitz, Pressler & Pressler or others; give us a call at (716) 566-8988.


I have obtained settlements for consumers in NY and NJ under the FDCPA and FCRA. I have successfully defended consumers who were sued by collection agencies/debt purchasers in the New York State courts.

National Association of Consumer Advocates (NACA) Law Offices of Jason Shear Consumer Attorneys 3957 Main Street, Second Floor Buffalo, New York 14226 (716) 566-8988

BA/BS, Accounting & Political Science, Hunter College. Juris Doctor, Univ. at Buffalo Law School. LLM (Criminal Law), University at Buffalo.

©2016 All rights reserved.