About Kathleen Eads Expertise Having spent almost a decade with a Commercial Collection agency, Kathleen
can answer questions related to collections~calls, motivating debtors to pay,
skip-tracing. She now works for National Skip Trace Network (NSTN), providing
premier technological Directory Assistance to the collections (www.nstn.net)
industry via the internet.
Experience
Past/Present clients Travelers Insurance, Nationwide Insurance, CNA Insurance, USF & G, Liberty Mutual, ACS, Asst Acceptance, Pinnacle, Penncro, Superior Asset Mgmt, PRM, Collins Financial, CBE Group
Question -------------------------
Followup To
Question -
6 months ago I resigned from a job that had provided a laptop computer. 2 weeks before i resigned i doscovered my laptop's screen was broken. I called tech support and set up an appointment to get it fixed to which they never showed up. I was advised to turn the laptop in "as is." and i did. Now i am being billed $978 for the repairs. Is this okay? can this be turned into collections?
Answer -
Anthony,
I do not have any documentaion about me requesting repair-it seems as though they have stricken my name from the records. I have a copy of the agreement which was signed before for the laptop- the agreement does sat that I may be responsible for damages-but what about the fact that I wasn't consulted before the work started? We're not talking a couple of bucks-we're talking almost a thousand dollars. The price seems a bit extreme- don't you think. Shouldn't I have just bought it from them? What do you think I should do to limit my out-of-pocket loss? What should i do?
thanks.
Do you have documentation that you requested the repair prior to your resignation? Did you sign any type of agreement for the laptop, indicating you were responsible for damages etc? Without knowing more of the specific details, it's hard for me to make a judgment call either way.
I'm assuming if you don't pay it, your previous employer could opt to turn this over to collections. It would really depend on the documentation they have on file, and how strong of a case they feel they have against you.
Kathleen Crabtree
Answer Depends on how the original agreement is worded. I had a similiar agreement in place that indicated (this was quite a while ago) I was liable for $1000 in the event ANYTHING happened to the machine (loss/damage/theft) etc. If your agreement had a provision for you to purchase the equipment, maybe you should offer this as an option. Will they even discuss this with you?
Not sure how to direct you from here....sorry I couldn't be of more help.
