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Hi Robert,
Back in late 2002, I went on a trip to South Carolina. (I live in Missouri.) Before I left, I called AT&T Wireless, who was my cellular provider at that time, to verify that I could use my cell phone while away and to check on any additional usage charges that might apply. I was assured by their customer service rep that the area I was visiting was a covered area and that no roaming or long distance charges would be incurred. I was gone for four days and used my phone to call home while I was away. The next month, I received a $1272 cell phone bill. I was outraged because not only had I been charged for roaming and long distance (after being told I wouldn't be) but I was also charged for calls placed after 9pm, during my "free" minutes. I called the company and was told that the charges would be reversed. I was then told, by another representative, that there was nothing they could do. I refused to pay the bill at that point. They called me a month later, asking for payment, which I refused again. I never heard another peep out of them. It just hangs out on my credit report, waiting to fall off. A week ago, I got a phone call from a collection agency with an "attorney's name." This guy informed me that the charge had increased to almost $1700 (from the original $1272) and that he would settle for $1300, check by phone. I refused to pay and he told me that he'd "see me in court." Last night, around 8pm, he called again. My family and I were outside at the time, so when I got the message, I called back but was told the office was closed. So, I returned his call today. The phone call ended up in a screaming match between the two of us, ending with him hanging up on me. He was quite obviously looking over my credit report (without my permission, I might add) while we spoke, because he rattled off things like, "I see you have a car payment. That's right...keep building those assets because one way or the other, I WILL get my money." He threatened to sue me again and I told him that I'm a full time student with no job and bid him good luck. I have several questions about this issue. First off, how do I defend myself against this bogus bill? This jerk informed me that I "should have had the customer service rep put it in writing for me when he said I could call home while away." I mean, who does that kind of thing? When they told me that it was alright, I believed them. Secondly, is it even a possibility that he could put a lien on my vehicle if he should take me to court and win? I'm thinking that no judge would hand over a $10,000 vehicle in exchange for a $1200 cell phone bill but who knows? And lastly, do I have any rights at all? It's really begining to feel like I don't. Thank you so much for your help.
Rhonda
Good Evening Rhonda,
Thank you for taking the time to write to me about the situation wih ATT Wireless.
After reading your story I am quite enraged at the whole ATT Wireless Customer Service Process.
The first thing that I need to know is WHO the collection agency is. The next thing is that I need to see who is representing themselves as an attorney to collect from you.
Listen carefully to this bit of advice. Go to WalMart and buy a DIGITAL Recorder.
Call this collector (unless he is with Allied Interstate, Unifund or LDG and then IMMEDIATELY CALL ME) and record the call.
I also want you to goto our website at www.mycollector.com and spenddome time there listening to the calls that are recorded. This is essential.
The big issue is that he said "I will see you in Court" and trust me, after you listen to the conversations between my office and these collection companies, you will see clearly what you can do to turn this around.
DO NOT PAY ONE DIME ON THIS ACCOUNT.
Read all of my previous posts on the allexperts.com site about requesting MEDIA.
I am excited to hear the results of your quest, and I promise you that if you need my assistance, I will be here. We will even post the call with the rest at www.RobertPaisola.com
Please take a moment and leave feedback, and I can not wait to take this guy on!
Regards,
Robert Paisola
CEO
Western Capital
www.mycollector.com
ABOUT YOUR AUTHOR:
Robert Paisola is driven by a passion for people--motivating them to reach
for the highest standards of success. As founder and president of many
International Corporations, Robert trains sales and marketing
professionals who want to strive to get to the top...and stay there.
His innovative, no-nonsense approach is based on applying what he has
observed in his fifteen-plus years in sales, motivational speaking and
debt collection training, thus revealing the common business habits of the
top 20% of
sales performers in all organizations.
Robert's approach works...that's why New York-based Success Magazine has
rated Robert Paisola as one of the top-five most effective sales-training
professional in the market today.
Routinely Distinguished by The National Speakers Forum, Robert is also a
regular contributor to Business Week
Magazine, CNN, CNNFN, XM Satellite Radio, The Wall Street Journal,
Telemundo International, National Public Radio and many other
organizations.
Robert Paisola has quickly become known as a Consumer Advocate who has
dedicated his time and efforts to helping people who have been abused by
debt collection companies around the nation. He is the national plaintiff
in a CLASS ACTION LAWSUIT against Allied Interstate Collections and their
Parent Company Intellirisk. Listen to the LIVE AUDIO of the calls at
www.mywesterncapital.com/news_allied.html
For more information on Robert Paisola's unique training programs, contact
Robert at Western Capital at robert@mycollector.com or at 1-877-517-9555
or visit
http://www.allexperts.com/displayExpert.asp?Expert=38419 or visit
www.RobertPaisola.com
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Answers by Expert:
Robert Paisola
Expertise
I wanted to take a moment to talk to our clients and readers around the world.
We are facing a VERY SERIOUS and COMPLEX financial disaster in the United States taking place. I am being overwhelmed by victims of companies such as American Express, Nationwide Credit, Allied Interstate, Unifund, and our company Western Capital.
We have also been getting massive exposure from the international media because of the video that we posted on YOUTUBE where we show our live conversation with AMEX and Nationwide Credit. You can see this video at www.MyWesternCapital.com
The Bottom line is that if you have been abused, buy an MP3 Recorder and email us your outline of whats going on. If we accept you, you will be required to pay 500.00 via PayPal.com to robert@mycollector.com and we will do the same for you as you see in the video. I will only take 5 clients a week, because of my speaking schedule.
Again... If you have been scammed, I will personally assist you. If you are a business owner visit my special message for you at www.westerncapitalturnaround.com and send your specific details also to vip@westerncapitalturnaround.com
To your Success,
Robert Paisola
www.RobertPaisola.com
801-619-4700 or 1-877-517-9555
As the CEO of Western Capital MyCollector.com , based in Salt Lake City, Utah, Robert Paisola has been distinguished as a foremost expert in the field of debt collection, credit, creditors rights and collection agency administration. Having appeared on many national news and information programs, Mr. Paisola is the expert the media turns to when a creditor/ debtor issue becomes HOT! Check out the web site at www.mycollector.com for more information. If you have a special situation that you need personal assistance with, simply visit www.WesternCapitalVIP.com and you will be on your way to resolving your crisis!
Experience
Past/Present Clients
Fotogenix Corp.
The Trump University Affiliate Program
The Walt Disney University
The Holiday Inn Corporation
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www.RobertPaisola.Org
CEO, The Success Training Network
The Hilton Hotel Corporation
Investigator: The Franklin Squires Educational Program
REIS: Real Estate Investor Support
www.RESuccessGroup.com
Member: International Association of Investigative Reporters
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Edutrades Inc.
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Arthur Andersen
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Qwest Corporation
Goldman Sachs
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Boeing, Inc.
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Hibernia National Bank
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ViewSonic
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Merle Norman Cosmetics
Hobbs Herder Advertising
Over the past few years as I have been able to assist many of you in this and other varous forums, I have been asked over and over about the possibility of hiring me personally to resolve your specific issues.
If your situation is one of crisis - losing a home, serious collection stress, attorney involvement, tax issues, etc, a reduced rate can be provided for direct one-on-one help.
In matters where you have a lot to lose, it may be wise to call our offices at 1-877-517-9555 and ask for Lisa to see if she can set you up as a private client.
Due to my extensive travel schedule, I will not always be able to take all cases, but my goal is to assist as many people as possible.
Most of the time, we get results very quickly and we cut through all the red tape.
Are you the owner or manager of a credit and collections department? Visit www.mycollector.com and spend some time looking around.
You can now have Have Robert Paisola provide on-site training for your collectors and call center employees.
Just Call Western Capital at 1-877-517-9555 for more information or email Robert at trainings@mycollector.com
Finally, If you feel like your life is running in circles and you feel like you have lost all hope, check out Impact Trainings in Utah at www.impacttrainings.com and tell whomever you end up talking with that I personally sent you. I PERSONALLY recommend this program to all of my students, It may be the biggest challenge you ever face...YOU!
UPDATE 7-2006 We are noticing that many of the complaints that you have are against debt collection companies.( Listen to the calls at http://www.WesternCapitalTurnaround.com and you will clearly see that we may be able to assist you.
If you are looking for an attorney to merely churn papers, then I am not the solution. If you are mad as hell and want RESULTS email me now at robert.allexperts@mycollector.com and lets talk. You can also visit http://www.WesternCapitalVIP.com
WOW! I feel like I never get any sleep! YOU ARE MY CAUSE! I LOVE WHAT I DO! But, Sometimes CONFLICT is necessary to PROTECT YOU. JUST GO TO THE SITE AND BE PREPARED TO BE BLOWN AWAY!!!!!!
Also, please take the time to provide your feedback and understand that I WILL ALWAYS REPLY, and take that into consideration when you rate for answering your question QUICKLY!
I have logged in from seminars in India, Germany, Hong Kong, The United Kingdon, China, Japan and all over the world to assist YOU in a timely manner!
Please Visit www.RobertPaisola.com for all of the details!
We are taking this mission very seriously and have received over 2 Million Hits on our site at www.MyCollector.com in the past 90 days.
That shows that YOUR VOICE IS BEING HEARD!
Finally, let me say that I am honored that you are taking the time to read this. We have worked very hard to create CHANGE in the collection industry and we know that you have many choices on this incredible site to submit your questions to, and I am more than happy to assist you! Just Please provide the positive feedback when you receive a reply!
UPDATE- 4-2007 LISTEN TO A LIVE 3 STAGE CALL to ALLIED INTERSTATE AND INTELLIRISK- AS THEY VIOLATE FEDERAL LAW....WITH ROBERT PAISOLA! Robert Paisola wins $30,000 in FDCPA Damages in 45 Minutes! GO TO www.MyWesternCapital.com/news_allied.html NOW! This is a LIVE AUDIO FEED THAT WILL GIVE YOU AN IDEA HOW YOU HAVE TO DEAL WITH COLLECTORS WHO CROSS THE LINE. IF YOU HAVE HAD PROBLEMS LET US KNOW!
UPDATE OCTOBER 2006- NATIONWIDE CREDIT IS NAILED TO THE CROSS BY ROBERT PAISOLA FOR MULTIPLE FDCPA VIOLATIONS- CLASS ACTION LAWSUIT IN PROCESS- MILLIONS TO BE PAID! LISTEN TO THE LIVE CALL AT MYCOLLECTOR.COM
January 2007- Update- It is ESSENTIAL that you understand that ANY question that you ask is NOT being asked to AN ATTORNEY! That is the great benefit of being able to provide you, my readers, with straight forward answers. If you have ANY questions about this Disclaimer... then email us and we will provide you with a formal letter of Clarification from The State Bar Association.. So, If you are happy and understand this.... Ask Away! Also, because of the large volume of mail that I receive from around the world, it may take up to a week to get back to you, PLEASE UNDERSTAND THIS!!! I do seminars and travel all over the world, so Please be kind in your ratings of Timeliness! If you have an emergency, go to www.WesternCapitalVip.com Immediately!
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