AboutSuzanne Zazulak Pedro Expertise As an expert in non-verbal communication,I can answer any question about utilizing non-verbal techniques to enhance human communication skills, especially questions regarding image in relationship to success.
Experience As a Behavior Shaping Specialist and Certified Protocol and Etiquette Consultant, Suzanne has pioneered the art of social finesse with valid psychological tenets to provide her clients with an unique approach to instruction in etiquette communication --Avant Garde Etiquette.
Research data shows that 15% of employment and corporate success is due to intelligence or training,while the other 85% is dealing with people successfully. Conversley,the essence of dealing with people succssfully is through exceptional communication skills. Therefore, being adapt at non-verbal communication while practising the art of etiquette is rapid power-tool in establishing rapport and inducing compliance for success. Target Success Seminars include: The Psychology of the First Impression, Oculesics: Keep YOur Eyes on the Prize, Isopraxism: Mirroring for Love and Profit, Spatial Anchoring: The Psychology of Body Placement Disarming Your Opponent by his Handshake What Your Dining Manners Reveal about Your Partner's Personality
Organizations IAC International Association of Coaching
ISPEP International Society Protocol & Etiquette Professionals
NWU National Writers Union
International Registry of Consultants
Publications "Executive Etiquette Power" (2009)
www.ezineauthors.com
Monthly columnist for Tangi Lifestyles
Livingston Business Magazine
http://www.blogtalkradio.com/Doyenne-of-Etiquette
allexperts.com(Social Graces and Manners,Communication)
Education/Credentials Bachelor of Arts in Psychology
Certified Professional Coach (Executive, Leadership & Personal Achievement)
Certified Etiquette & Protocol Consultant in Corporate & Children
Certified Paralegal
Graduate Studies in Criminal Justice, Law & Forenic(s) Psychology
Awards and Honors Chief Officer of Protocol for my town
Cambridge's Who's Who of Professionals, Experts & Entrepeneurs (Lifetime)
Biltmore's Honor Edition 2009 Who's Who Among Executives and Professional Women
USA Honor Society
Selected as Queen Omega XVIII for Mardi Gras 2004
Past/Present Clients Maintain strict rules of confidentiality
Question Hi Suzanne,
Please, I would like to know five respectful communication strategies and example for each? What methods would I use to communicate appropriately with children taking into consideration their age, developmental stage and culture? Si possible five examples of appropriate non-verbal communication I could use with children?
Thank you for your help Suzanne, I will appreciate that
Regard Emma
Email:
Answer Dear Emma,
Please, let me thank you for your inquiry regarding strategies for child communication. Basically Emma, children are like adults in the aspect we all like to be heard when we speak and understood. Children if we view them as small adults and we should treat them accordingly. Often people tend to talk down to children and not give them the acknowledgement or the respect they deserve. And guess what Emma? They are intuitive and can feel that the adult is not taking them seriously.
So I begin with very generic formulas when communicating with children. All though with age differences, you should caution to approach with that in mind.
1.) Your body language should be congruent with theirs. That is if they are small, go down to their level when speaking or communicating with them. This removes a apposition of authority or imitation and they will be more open to what you are saying.
2.) Be sure to try to use their lingo. This is especially true for teenagers. I am not saying to overdo it, but pepper your conversation so they will think that oh, you must be knowledgeable of their generation. For younger children, just make sure that you do not use vocabulary above their level.
3.) If you ask a question or they tell you something, it is important that you parrot the same back to them in a different manner saying, "I think you are telling me.....(what they told you.)
4.) Please do not show emotion if it is negative. You want to give praise when praise is due, but not overdue it. They will sense your falseness.
5.) When requesting something be sure to give incentives that are realistic. We all like to be motivated to do something.
6.) when they do something be sure to give the praise and thank them.
7.) Never show in body language when you are disgusted. You may not realize it but the child will feel a cognitive dissonnace in what you say and what your body is saying. For instance, if you say you were great, but you have a disgusted look on your face, you are no longer credible. Thus the feeling will be of distrust.
Emma, I hope these basic guidelines will help you in communicating with children. There is so much more, if you wish e-mail me and I can assist you with specific situations.
