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I can answer questions relating to communication effectiveness and communication breakdown. I don't answer questions on 'body language' as I believe many of the claims about this to be highly questionable. I don't answer questions on presentation skills.
My work is as a Mediator and Conflict Management trainer as well as Communication Skills training. I use Principles of Effective Communication that are drawn from the insights and learnings from mediation that inform what helps and what hinders effective communication.
The focus of my work and my experience is looking at the use of language and the ways in which we respond to people that either help or inhibit effective communication.
I have been Director of a Community Mediation Service in London UK for 10 years and worked in mediation for 6 years before that. I have my own website at communicationandconflict.com and this has been a point of reference for many communication skill practitioners and non-practitioners all over the world. I regularly provide training for organisations in conflict management skills and mediation skills, both of which are focused on the promotion of effective communication. I also work as a Conflict Coach for individuals experiencing relationship breakdown.
CAOS Conflict Management
Mediate.com Times Education Supplement
BScHons Physics - Cardiff University Post Graduate Certificate of Education - Mathematics/Science - Cardiff University MA - Values in Education - Institute of Education, London
Brunel University, West London De Montfort University, Leicester University of Plymouth, Cornwall, S.W.England Hillingdon AIDS Response Trust London Borough of Hillingdon Herts Young Homeless Group Lewisham Mediation Service Harrow Samaritans School of Oriental and African Studies