| Subject | Date Asked | Expert |
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| Malware | 11/22/2009 | Lorry |
Q: I have a virus that keeps reappearing on my system, even though I have repeatedly tried removing it ...
A: Have to ask, did you update Malwarebytes before running the scan? Symantec didn't find anything ...
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| prevent unauthorized changes | 11/22/2009 | James Filmer |
Q: My Trend Micro 2009 antivirus and antispyware has a "prevent unauthorized changes" you can also ...
A: Compatible Microsoft operating systems: Windows Vista (32/64-bit) Ultimate/Business/Home..." ...
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| Malware "TR/vundo.gen" | 11/21/2009 | Lorry |
Q: I have a virus that keeps reappearing on my system, even though I have repeatedly tried removing it ...
A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ...
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| w32.rontokbro@mm on my sony w995 phone | 11/18/2009 | Lorry |
Q: im gerwin from the philippines..i have a problem with my sony ericsson phone because last night i ...
A: The following site explains how to remove this threat: ...
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| I wanted to ask about the security ...... | 11/16/2009 | Ramon Zammit |
Q: zone alarm firewall and destroy ad " so please tell me what to download for ultimate security (also ...
A: hey mado i would suggest a combination of 3 programs. AVIRA FREE ANTIVIRUS - ...
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| antivirus software | 11/14/2009 | Ramon Zammit |
Q: I currently use McAfee antivirus software which is provided to me free by my ISP (comcast) and I ...
A: hey dave remove McAfee and any other antivirus you might have. install these two programs (both are ...
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| Virus | 11/14/2009 | Doug Woodall |
Q: My flashdrive has been infected with viruses, which have been deleted. Many of my files have seemed ...
A: If they are put into the quarantine folder by McAfee, they are probably unrecoverable. McAfee has ...
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| Avast Anti-Virus - Free | 11/14/2009 | Ramon Zammit |
Q: Recently a program was stopped by my firewall (Online Armour - Free. )Apparently, it's an Avast ...
A: hey elfie install these two programs (both are freeware and very good!) SPYBOT & ANTIVIR FREE ...
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| virus? | 11/14/2009 | Brian Benosky |
Q: When utilizing the internet on our desktop, it is an HP Pavilion a1700n, it looks as if another web ...
A: I'm sorry that this is the first opportunity I've had all week to answer questions. It's been a ...
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| Is this a virus? | 11/14/2009 | Brian Benosky |
Q: I have about a month old computer. In the last few days the CPU usage has begun to jump every ten ...
A: I will need more information in order to determine if this is a virus. Please download HijackThis ...
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| How can I smash the "generic pup.a | 11/13/2009 | Lorry |
Q: For a couple of weeks now,whenever I run my virus ware,it always comes back that this generic pup ...
A: Each anti-virus programs usually have different names for the same virus and/or threat, saying that ...
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| Malware "tr/vundo.gen" | 11/13/2009 | Brian Benosky |
Q: I have a virus that keeps reappearing on my system, even though I have repeatedly tried removing it ...
A: The file you mentioned, "tdlwsp.dll", is a rootkit. Download RootRepeal from the following location ...
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| Secunia PSI | 11/13/2009 | Ramon Zammit |
Q: Do you have any opinions about this software, and, if so, is it worth the time to install it and use ...
A: hey reg i had tried PSI a few weeks ago. i did not like the way it uses to update the software. in ...
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| Secunia PSI | 11/13/2009 | Brian Benosky |
Q: Do you have any opinions about this software, and, if so, is it worth the time to install it and use ...
A: I use Secunia PSI, and find it to be a very valuable tool. For users with many programs installed, ...
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| cannot access security systems - follow up | 11/13/2009 | James Filmer |
Q: the allexperts site said I used too many follow-ups and to start again...so my system is windows ...
A: Simon, Update: I don't think you should use remote assistance - gotoassist, unless you put it on ...
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| Search Results Redirection | 11/11/2009 | Doug Woodall |
Q: Cheers, Thank you for you time. I use Firefox on XP at work and I have been having an issue with ...
A: If you are at work, I would let your IT staff know about it. Re-Directs usually take advantage of a ...
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| Virus | 11/11/2009 | Ramon Zammit |
Q: CSIMHook.dll %26 CSmileyIM Please help me remove these from my Computer as I am a small business man ...
A: its ramon here not brian.. gary,those files look like SPAM. Download this program, update it and ...
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| how to remove alpha antivirus | 11/11/2009 | Lorry |
Q: First of all, thanks for the quick response to my previous question. Secondly I would ike to ask if ...
A: Download Malwarebytes Anti-Malware 1.41 from the following site, once installed check for updates ...
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| PLEASE HELP | 11/11/2009 | Brian Benosky |
Q: SOMEHOW WE HAVE ANOTHER VIRUS THAT KEEPS POPPING UP TRYING TO SELL ME A ANTI VIRUS SOMETHING OR ...
A: The infection is still present. I believe that Norton may be interfering with the removal process, ...
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| virus may be blocking access to anti-virus software | 11/11/2009 | James Filmer |
Q: what is - windows cannot access the specified device, path or file - ? is this a trojan or virus ...
A: What system are you using? XP Home, Professional, 2000...? If XP, is it the most current version ...
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| PLEASE HELP | 11/11/2009 | Brian Benosky |
Q: SOMEHOW WE HAVE ANOTHER VIRUS THAT KEEPS POPPING UP TRYING TO SELL ME A ANTI VIRUS SOMETHING OR ...
A: Yes, you are infected with Osawarepro trojan. Osawarepro.com is a rogue website sponsoring the ...
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| virus may be blocking access to anti-virus software | 11/10/2009 | Doug Woodall |
Q: what is - windows cannot access the specified device, path or file - ? is this a trojan or virus ...
A: Its hard to know exactly whats wrong without a diag prog like Hijack This for example. I suggest you ...
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| virus may be blocking access to anti-virus software | 11/10/2009 | James Filmer |
Q: what is - windows cannot access the specified device, path or file - ? is this a trojan or virus ...
A: No anti-virus program running while you're on the Internet is a big mistake coming from very bad ...
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| virus may be blocking access to anti-virus software | 11/10/2009 | Lorry |
Q: what is - windows cannot access the specified device, path or file - ? is this a trojan or virus ...
A: When it gets to that point there will be a tan bar on the top saying something like the previous ...
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| virus? | 11/9/2009 | Brian Benosky |
Q: When utilizing the internet on our desktop, it is an HP Pavilion a1700n, it looks as if another web ...
A: Let's check first to see if there is an infection and remove that before we take on the Norton ...
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| virus may be blocking access to anti-virus software | 11/9/2009 | Lorry |
Q: what is - windows cannot access the specified device, path or file - ? is this a trojan or virus ...
A: Not usually, it could be a simple thing as taking ownership of the file. Check out: ...
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| virus may be blocking access to anti-virus software | 11/9/2009 | James Filmer |
Q: what is - windows cannot access the specified device, path or file - ? is this a trojan or virus ...
A: simon, Do you currently have an anti-virus program running on your system? If so, what is it and is ...
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| virus may be blocking access to anti-virus software | 11/9/2009 | Doug Woodall |
Q: what is - windows cannot access the specified device, path or file - ? is this a trojan or virus ...
A: Have you done any MS updates lately? Are you using IE? Its possible a update changed the settings on ...
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| Webwatcher | 11/9/2009 | Brian Benosky |
Q: My boyfriend installed webwatcher on my laptop. I found out and told him to remove it. I watched ...
A: The log file looks good. We just need to fix one item. Start HijackThis and click to do a Scan ...
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| Registry Mechanic | 11/9/2009 | James Filmer |
Q: I found Registry Mechanic in my programs but don't believe it was there before. The Malwarebytes and ...
A: Zebbie: A popular search engine will provide 100s of results about Registry Mechanic. I see no ...
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| Virus Problems | 11/7/2009 | Keith Davis |
Q: My computer recently infected by viruses, and the more serious problem is some of my Microsoft Word ...
A: If the viruses are gone and the file is still password protected, it may just be a matter of ...
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| Disk Defrag | 11/6/2009 | Lorry |
Q: i couldn't find a good spot to post this question so i'll just ask you. if you know great if not ...
A: Check out the following for information: ...
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| RAS Async Adapter | 11/6/2009 | James Filmer |
Q: I am using Computer Associates Firewall and since installing it every time I connect to the Internet ...
A: Patricia, Hoping for an easy, simple fix for your problem, Click Start > Control Panel > (Classic ...
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| personal guard, antispyware | 11/5/2009 | James Filmer |
Q: I forgot to mention in my previous email that the personal guard 2009 and the two antispyware ...
A: Zebbie, Hopefully, the information in the other two replies will resolve your issues, including the ...
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| anti virus software | 11/5/2009 | James Filmer |
Q: My Norton anti-virus ran out. So I guess I need to download a copy of the software. Do you have any ...
A: Zebbie, AVG 9.0 full or free version. There's a link on Enrgy21.com's home page for your ...
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| windows xp not starting | 11/5/2009 | James Filmer |
Q: I just had a problem with getting my computer to start up. I had the computer totally shut down ...
A: See: http://www.2-spyware.com/remove-personal-guard-2009.html Personal Guard is a rogue, fake ...
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| webwatcher | 11/4/2009 | Brian Benosky |
Q: My boyfriend installed webwatcher on my laptop. I found out and told him to remove it. I watched ...
A: Of course I'd be happy to help. Since I can't scold your boyfriend for violating your privacy (and ...
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| Slow computer | 11/3/2009 | James Filmer |
Q: that why i didn't rate, have done now. The AV2009 still remains in the System Configuration Utility ...
A: I read your followup and answered it within one day (as I did with all my replies to you). As far ...
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| Many Problems | 11/3/2009 | Brian Benosky |
Q: I have done the hijackThis that will follow. 1 problem my computer runs very slow. I have download ...
A: Click the Start button and open your Control Panel. Click on Programs and Features. This will give ...
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| virus | 11/2/2009 | James Filmer |
Q: Last year I spent $300 to clean-up my computer because of a virus. It has happened again, but ...
A: Karen, I believe your core problem is logon.exe. I'm a little surprised that Superantispyware ...
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