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Computer Security & Viruses/Questions

SubjectDate AskedExpert
Same Dynamic Link Library Problem2/2/2012Brian Benosky
  Q: I've run the Hijacker program and have saved it in a log. I guess my next move is to send it to you. ...
  A: Sorry for the delay in getting back to you. You said that Malwarebytes picked up "one trojan and 4 ...
Same Dynamic Link Library Problem2/1/2012Brian Benosky
  Q: I've run the Hijacker program and have saved it in a log. I guess my next move is to send it to you. ...
  A: Yes, there are several instances of malware showing up in your log. Please follow the instructions ...
aim1/22/2012James Filmer
  Q: i was planning on downloading aim but it turns out it comes loaded with malware. i was wondering ...
  A: Not sure who told you it was loaded with malware, but maybe you could show me a reputable study or ...
internet connection1/21/2012Brian Benosky
  Q: I have Verizion FiOS package and yesterday the phone and internet went down, but the TV remained. ...
  A: There are many possible reasons why your computer cannot access the internet, so you need to do a ...
Re-install XP1/21/2012Brian Benosky
  Q: If I re-format my hard-drive and sell the computer...do I need to be concerned about someone being ...
  A: If you are just going to reinstall XP and revert the computer to it's manufactured state before ...
problem regarding http and https1/15/2012James Filmer
  Q: Sir I have been through this strange kind of problem from few days ,sometimes my network goes bad ...
  A: 1. What is your system and could you be using a licensed version + "crack" (a pirated version) by ...
problem1/13/2012Keith Davis
  Q: all off suden i have a problem with my internet. A page has trouble loading and then this pop-up ...
  A: Not sure what OS you are running but running scripts can be a security issue. Do you have adequate ...
norton firewall1/13/2012Lenny
  Q: I detected a intrusion into my firewall w/ a blue tooth ip , it dissapeared or got overwritten w/ ...
  A: Normally, Norton is on Dynamic IP status meaning, the IP address alternates every now and then. It's ...
System check virus1/9/2012James Filmer
  Q: I hane this virus and want to know "if I restore to an earlier date, will it go away? Thank you
  A: Don't think so. http://www.myantispyware.com/2012/01/02/how-to-remove-system-check-virus/ give step ...
Suspucious Email1/8/2012Brian Benosky
  Q: Hey Brian, While checking emails I saw a suspucious email that read "Bank of America account". ...
  A: Your log looks to be free of malware, so hopefully you fixed it with the thumb drive tools. The ...
Suspucious Email1/6/2012Brian Benosky
  Q: Hey Brian, While checking emails I saw a suspucious email that read "Bank of America account". ...
  A: I'd be happy to help you out here. I just need you to submit another HJT scan log. The log you ...
Can I get in trouble for cyber sex with my GF?1/1/2012THORIG,IBRAHIM
  Q: My girlfriend and I are doing a long distance relationship while she's away for a semester overseas. ...
  A: According to the statement its unlawful, so better not to do such things. Under the statement if ...
windows 7 update and backup errors12/31/2011Brian Benosky
  Q: im not sure where to ask this as im not computer savy so if its not the place to ask, please tell me ...
  A: Happy New Year! The errors you are encountering are often found on systems that have been infected ...
passwords12/29/2011James Filmer
  Q: We just got a new computer with Windows 7 on it. Every time we try to access a page it asks for a ...
  A: Here are several posts: ...
antivirus12/26/2011Doug Woodall
  Q: Now I am using kaspersky internet security 2010 but licence of this antivirus will expire in few ...
  A: I can recommend this site. ...
Internet only slow on one computer HELP!12/25/2011Lenny
  Q: recently i have purchased a new computer and it is fantastic for gaming and what not. But after a ...
  A: Lets do this one step at a time, buddy. Otherwise it won't work my good friend. Ok, I kindly request ...
Computer keeps restarting12/24/2011James Filmer
  Q: My pc comes on for several minutes and then restarts. I also get THE SYSTEM HAS RECOVERED FROM A ...
  A: Because it's refurbished, it could be a heat or fan problem related to your motherboard. You may ...
Computer keeps restarting12/23/2011James Filmer
  Q: My pc comes on for several minutes and then restarts. I also get THE SYSTEM HAS RECOVERED FROM A ...
  A: I need to know more about your system and applications (name, security applications...) to even ...
Facebook Hacking12/22/2011James Filmer
  Q: James This might be me jumping the gun but what signs are there that your facebook has been ...
  A: Since you changed your password successfully and problems seem to have disappeared, you're likely ...
taskhost.exe12/20/2011THORIG,IBRAHIM
  Q: in win7 encountering error from eset smart security :operating memory taskhost.exe(a number),that ...
  A: it happens due to following reason; #Your Windows got infected by the malware (Adware, Virus, ...
computer running slow & adobe flash keeps crashing12/20/2011Brian Benosky
  Q: My computer has been running very slowly the past 2 days. It got worse after I restarted it. It can ...
  A: I do not see any type of malware running. You can try updating Flash manually from here: ...
virus problems12/16/2011James Filmer
  Q: i am running windows xp and avast free antivirus and using the windows firewall on my desktop ...
  A: Try disabling autorun. Note that after the necessary Windows update is installed, choose the Fix It ...
General Virus Infections12/14/2011Brian Benosky
  Q: I'm not ignoring your request to use HijackThis!; it's just that my question is a general one rather ...
  A: With the holidays upon us, things have been quite hectic and I have had very little time online. ...
redirect pages when searching internet12/11/2011James Filmer
  Q: I have an hP with windows XP. I recently installed iolo system mechanic hoping to speed up my ...
  A: Here's your problem. With security suites that are supposed to do everything, especially including ...
redirect pages when searching internet12/10/2011James Filmer
  Q: I have an hP with windows XP. I recently installed iolo system mechanic hoping to speed up my ...
  A: Iolo is not an anti-virus or anti-spyware application. Repairing the registry, defragging the hard ...
norton/safe mode12/7/2011James Filmer
  Q: i have norton 2012. for some reason the full scan only catches viruses when i run it in safe mode. ...
  A: Please go to http://goo.gl/1k34k Norton community website: ...
Virus, Driver, or Keyboard12/6/2011Brian Benosky
  Q: My sister has a Toshiba L645D-S4040. She was unable to sign in, kept getting an error message upon ...
  A: It does sound like a bad keyboard or a loose connection inside. It's not difficult to replace the ...
Virus/Malware Help?12/5/2011Samuel
  Q: I just got rid of a horrible virus called "XP Internet Security 2012" for the second time. Well, I ...
  A: Sorry for the late response this last time. Yes, go ahead and delete the remaining virus files and ...
Extra deleted /returning emails12/4/2011James Filmer
  Q: My permanently deleted emails come back after a few days and there are some extra deleted emails ...
  A: Who is your email provider - Hotmail, MSN, Gmail. Do you have an anti-virus application running in ...
virus programs12/1/2011Carolyn Meinel
  Q: is there a big difference between free anti virus such as Microsoft's free one and programs that ...
  A: Yes. The difference that I have observed is that nearly everyone who asks me for help with a some ...
tracking cookies11/30/2011Keith Davis
  Q: I have Norton 360 and Windows Vista. almost every day when Norton does auto-scans, it finds Tracking ...
  A: If you surf the internet you are going to have tracking cookies. I believe they should be illegal ...
Virus Help?11/29/2011James Filmer
  Q: I just got rid of a horrible virus called "XP Internet Security 2012" for the second time. Well, I ...
  A: Apologize for taking so long to answer Susan. Answered your question the same day you posted it, but ...
Virus/Malware Help?11/29/2011Samuel
  Q: I just got rid of a horrible virus called "XP Internet Security 2012" for the second time. Well, I ...
  A: First of all I want to thank you for asking this question, as I had an unidentified virus at the ...
Virus/Malware Help?11/29/2011Doug Woodall
  Q: I just got rid of a horrible virus called "XP Internet Security 2012" for the second time. Well, I ...
  A: MalwareBytes is a great program, but I suggest you dnload CCleaner. Its easy to learn how to use and ...
Virus/Malware help?11/29/2011Carolyn Meinel
  Q: I just got rid of a horrible virus called "XP Internet Security 2012" for the second time. Well, I ...
  A: Sorry for the delay in responding to your question. If you still are having problems,or new ...
Virus/Malware Help?11/29/2011Brian Benosky
  Q: I just got rid of a horrible virus called "XP Internet Security 2012" for the second time. Well, I ...
  A: The computer is still infected. The rogue security program has changed some registry settings and ...
Virus/Malware Help?11/29/2011Keith Davis
  Q: I just got rid of a horrible virus called "XP Internet Security 2012" for the second time. Well, I ...
  A: It sounds like you definitely still have some kind of infection. However, I have never heard of the ...
Virus/Malware Help?11/29/2011THORIG,IBRAHIM
  Q: I just got rid of a horrible virus called "XP Internet Security 2012" for the second time. Well, I ...
  A: your computer is infected full of malware, so get out of it, just right click the file in task ...
Can't connect to facebook on laptop11/29/2011James Filmer
  Q: PC and laptop on same internet connection. PC connects to facebook, but laptop gets the following ...
  A: At this point, let's try your favorite search engine using the words: "The device or resource is ...
Driver Updates11/28/2011Brian Benosky
  Q: What is the best way to update drivers?I like the idea of a program that updates everything but they ...
  A: I could venture to guess how the BIOS settings got changed to cause the distortion...the CMOS was ...

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James Filmer

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Internet access problems, slow systems, application and system instability, network abuse, Spam, hacking, rootkits, trojans, viruses, Firewalls, layered security configurations, system maintenance support and general troubleshooting.

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