| Subject | Date Asked | Expert |
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| spysweeper vs ultraview | 10/6/2008 | Keith Davis |
Q: I bought webboot spy sweeper, and the program found ultraview plus.I quarantined as suggested, if ...
A: Is this your computer or where you work? As for as I know Ultraview (which is called something else ...
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| The Best | 10/5/2008 | Lorry |
Q: Is Norton 360, the best anti-virus software in the world? Some people say AVG, and others say, ...
A: I would suggest using Norton AntiVirus, not Norton 360. AVG is one of top free anti-virus programs ...
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| me again | 10/4/2008 | Brian Benosky |
Q: I had to ask a new question as it said I'd run out of follow-ups. Hope the formatting is ok this ...
A: Yes, the format is fine now. Aside from needing a Java update, and upgrading to XP SP3, there is ...
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| browser hijack | 10/4/2008 | Brian Benosky |
Q: I'm having a rather interesting experience with search engines. It's some kind of browser hijack but ...
A: Your HJT log is not formatted so that I can read it properly. Please run another scan, then when ...
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| Viruses | 10/4/2008 | Lorry |
Q: We have a problem with Internet connection, and I am not sure if it is caused by virus or a wrong ...
A: Even though you have Norton Internet Security installed, try using Internet Explorer, go to: ...
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| Virus Protection | 10/3/2008 | Carolyn Meinel |
Q: Recently, I have been getting pop ups from a virus protection site. It changed my home page to it's ...
A: Congratulations for refusing to pay off the AAV lab crooks. One of the best free programs for ...
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| browser hijack | 10/3/2008 | Brian Benosky |
Q: I'm having a rather interesting experience with search engines. It's some kind of browser hijack but ...
A: The first stop error points to a failure to load your video driver, and the second points to a ...
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| AVG Virus vault | 10/2/2008 | Brian Benosky |
Q: i've just installed avg 8 free edition and performed a full scan. I had the software set to ...
A: To be honest, I'm not sure if the items you are talking about can be recovered. Can you send me a ...
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| help on enabling task manager | 10/2/2008 | Doug Woodall |
Q: Task Manager and Regedit is Disabled by Virus .ive tried 3-4 small softwares like RRT,diskheal,etc ...
A: How about dnloading and running the "Hijack This" program. Save the log results and them submit it ...
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| Computer VIRUS | 10/2/2008 | Lorry |
Q: How many computer viruses are known uptill know?"
A: Over a million, the exact number I don't know as there are new viruses/threats found everyday. Check ...
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| Computer very slow again | 10/2/2008 | Brian Benosky |
Q: You have helped me in the past. My computer is running very slow again. No error messages, just ...
A: Your HJT log is not formatted properly. Please run another scan, then when notepad pops up, make ...
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| browser hijack | 10/1/2008 | Brian Benosky |
Q: I'm having a rather interesting experience with search engines. It's some kind of browser hijack but ...
A: Please accept my apologies for not getting back to you sooner. I have had some issues to deal with ...
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| help on enabling task manager | 9/29/2008 | Doug Woodall |
Q: Task Manager and Regedit is Disabled by Virus .ive tried 3-4 small softwares like RRT,diskheal,etc ...
A: What Virus do you have? Be very careful on your typing. Make a Reg BU if possible before you try and ...
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| best antivirus | 9/29/2008 | Keith Davis |
Q: Task Manager and Regedit is Disabled by Virus .ive tried 3-4 small softwares like RRT,diskheal,etc ...
A: I use AVG anti-virus free edition. You can get it from here: ...
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| best antivirus | 9/29/2008 | Keith Davis |
Q: which is the best anti virus software which doesnt need internet connection.most s/w's ask for ...
A: The only way to get an anti-virus that does not need an internet connection is to go to a store and ...
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| WINDOWS32/SHOCK ERROR | 9/29/2008 | Brian Benosky |
Q: ..i have a problem with internet connection - often my internet connection will just disconnect - ...
A: Please accept my apologies for not getting back to you sooner. I have had some issues to deal with ...
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| Log Off virus | 9/28/2008 | Lorry |
Q: When I select a user using XP home edition, I may see my screen and then it immediately turns XP off ...
A: Am assuming that you have an anti-virus program installed, if correct, start Windows in Safe Mode ...
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| CMD Auto Shutdown | 9/27/2008 | Brian Benosky |
Q: I think your the right person to help me. My PC Automatically shut down whenever i run cmd.exe. When ...
A: Please accept my apologies for not getting back to you sooner. I have had some issues to deal with ...
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| Keeping trackers off my computer and e-mails | 9/26/2008 | Keith Davis |
Q: com as the ending for their email address. I downloaded Lavasoft adaware and the 3 trackers were ...
A: What email client are you using? Along with answering this question for me try my internet ...
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| browser/internet | 9/26/2008 | Keith Davis |
Q: I have used Internet Explorer as my browser for years. I only recently learned that there were ...
A: Yes, you can forward email and much more including transferring your whole contact list. Yahoo now ...
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| WINDOWS32/SHOCK ERROR | 9/26/2008 | Brian Benosky |
Q: ..i have a problem with internet connection - often my internet connection will just disconnect - ...
A: Let's first rule out malware as the culprit. Please download HijackThis to your desktop from here: ...
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| browser/internet | 9/26/2008 | Keith Davis |
Q: I have used Internet Explorer as my browser for years. I only recently learned that there were ...
A: Outlook is not as secure as using online email such as yahoo, hotmail, and google. I use Firefox but ...
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| infection shown on spybot by ca av | 9/25/2008 | Brian Benosky |
Q: I just had this happen to me , it showed as 2 infections, win32adclicker.jo c program files ...
A: You should not need to uninstall Spybot. Send me the HJT log in a follow up here. Then download ...
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| Virus infection!!! | 9/25/2008 | Keith Davis |
Q: Good Day sir, A virus causes Vista to constantly reboot. How to get rid of it (short of formatting)? ...
A: This is a common problem of numerous viruses or trojans. The list could be endless. Instead try the ...
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| Go-Google | 9/23/2008 | Keith Davis |
Q: I've read your previous answers about Go Google and have tried to download assistance via grisoft ...
A: See if you can start your machine in safe mode (usually by clicking F8 on start-up: if you are on ...
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| Security | 9/23/2008 | Brian Benosky |
Q: I am working on a interactive piece for students on cds but I do not want people to cash in with it ...
A: Not to sound harsh, but every major software developer has added one form of copy protection or ...
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| access violation/ cant open files | 9/22/2008 | Brian Benosky |
Q: I have windows 2000 xphome edition. I uninstalled some service packs because when I downloaded MS ...
A: As a rule, I don't recommend using registry cleaners. I would first like to check for malware to ...
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| McAfee Security Center | 9/22/2008 | Doug Woodall |
Q: I'm hoping you can help me: I purchased the 3 User Protection package from McAfee in April of this ...
A: That free AV was probably a scam. Even though you stopped the Install, it may still have gotten in. ...
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| computer is infected with something | 9/22/2008 | Lorry |
Q: what do I do about it? if you could email me back that would be great. -THANKS
A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ...
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| CMD Auto Shutdown | 9/21/2008 | Brian Benosky |
Q: I think your the right person to help me. My PC Automatically shut down whenever i run cmd.exe. When ...
A: I was thinking it was some sort of anagram or latin phrase. The CMD shutdown can be evidence of ...
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| grr | 9/21/2008 | Brian Benosky |
Q: my friend just got done talking to you (pam) and she said i need to talk to you asap because i was ...
A: I believe that killing a sibling over computer installations is covered by the Zwinky Act of 2005, ...
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| hijacker? | 9/21/2008 | Brian Benosky |
Q: for the past couple of weeks, ive been having error messages and warnings coming up and closing my ...
A: Yes, I received it, but this site only has room for a limited number of characters. Send me the HJT ...
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| hijacker? | 9/21/2008 | Brian Benosky |
Q: for the past couple of weeks, ive been having error messages and warnings coming up and closing my ...
A: Looks like we ran out of room on this page with the logs. I just want to check your HJT log to make ...
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| hijacker? | 9/20/2008 | Brian Benosky |
Q: for the past couple of weeks, ive been having error messages and warnings coming up and closing my ...
A: Open HJT and run a Scan Only. Place a check mark in the box next to the following items, close all ...
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| New security software/2 questions | 9/20/2008 | Brian Benosky |
Q: Your answer to my previous question was very helpful. I used the uninstall tool from the Symantec ...
A: I believe that the proxy settings would only need to be accessed if there is a problem connecting to ...
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| hijacked? | 9/20/2008 | Brian Benosky |
Q: for the past couple of weeks, ive been having error messages and warnings coming up and closing my ...
A: It's better to have too much info, rather than not enough. Your HJT program needs to be updated, ...
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| CMD Auto Shutdown | 9/20/2008 | Brian Benosky |
Q: I think your the right person to help me. My PC Automatically shut down whenever i run cmd.exe. When ...
A: "TAGA LIPA ARE" is a worm that spreads through removable drives, such as USB drives and iPods. ...
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| Being signed out | 9/19/2008 | Lorry |
Q: Every site I visit whether it be yahoo mail, myspace or simply looking for a job I get taken back to ...
A: Try downloading Spybot - Search & Destroy 1.6 from: ...
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| clicky-hover.gif | 9/19/2008 | Brian Benosky |
Q: I was Instant Messeging a friend on Yahoo! Instant Messenger, when a download box appeared in ...
A: *EDIT* - You asked this question in the Security and Virus category. This is a virus. If you want ...
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| urgent problem, need your help if you can | 9/18/2008 | Brian Benosky |
Q: I don't know if you know anything regarding the following problem but, if you do, I really need your ...
A: Obviously the conversion did not succeed, so a repair install of XP might be helpful. Use the ...
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