| Subject | Date Asked | Expert |
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| Trojan Rootkit-agent.DX | 7/9/2009 | Lorry |
Q: It will be great if you can help. I downloaded a pdf converter from the internet yesterday and my ...
A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ...
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| How to detect and remove keyloggers? | 7/7/2009 | James Filmer |
Q: i play online gaming a lot and hacking into accounts using keyloggers seems to be fairly rampant at ...
A: Check out: http://www.viruslist.com/en/analysis?pubid=204791931#what ...
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| virus | 7/7/2009 | James Filmer |
Q: My operating system is vista and it has been infected by Win32/Heur and tanatos virus.I have ...
A: For a comprehensive removal quide: ...
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| Restricted Domain Help - Blocked Virus | 7/7/2009 | Keith Davis |
Q: Whereveer I open IE, I get this message and it asks me to go to RestrictedDomainHelp.com where they ...
A: I use AVG. It is rated as one of the top anti-virus programs and is free. You can download it from ...
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| security | 7/4/2009 | James Filmer |
Q: I am learning about computers and how to protect my system. Just curious what areas of the Internet ...
A: One of the best answers to your question is found here: ...
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| VIRUS HELP! | 7/4/2009 | Lorry |
Q: I've got a nasty bug on my computer that seems to be blocking any attempt to install a virus ...
A: Ad-aware is great for adware but not for viruses. Using Internet Explorer, go to: ...
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| virus | 7/3/2009 | James Filmer |
Q: i was wondering if 2 pc's share the same modem, and the pc's connect via a ethernet cable, can a ...
A: jon, Just because one PC was infected doesn't mean the other one has to be. And, the modem wouldn't ...
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| McAfee popup problem | 7/3/2009 | Carolyn Meinel |
Q: McAfee pop-up pops up several times a day and says "You're not covered". When I go to the main ...
A: Something like this happened with McAfee about a year ago, it was a bug in its update feature. If ...
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| Computer is very slow on start up | 7/2/2009 | Brian Benosky |
Q: I have AVG free edtion + spybot + Adaware = ATF cleaner. It is fine once i am in to what i am ...
A: Have a look at the site below for tips on finding the cause of your memory errors: ...
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| Viruses Threats | 7/2/2009 | Carolyn Meinel |
Q: I hope that All is well for you. Thanks for all of your good recommends that you have sent to me ...
A: I don't recommend any of the free antivirus programs. Most importantly, you need more than just ...
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| virus | 7/2/2009 | James Filmer |
Q: i was wondering if 2 pc's share the same modem, and the pc's connect via a ethernet cable, can a ...
A: I don't believe connecting one PC at a time makes any difference. Once the systems are connected to ...
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| XP Home Edition Computer Infected with Viruses | 7/1/2009 | Brian Benosky |
Q: The past weekend my computer with XP Home edition got infected. I have Norton Anti-virus, Spyware, ...
A: Please download HijackThis to your desktop from here: ...
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| virus | 6/29/2009 | Keith Davis |
Q: in my xp 2005, when i open cmd, through run, typing cmd and enter, shutdown windown comes ...
A: You have a trojan called Trojan.Shutdown. Download Spybot Search and Destroy, install, update, and ...
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| virus | 6/29/2009 | Keith Davis |
Q: yes can you copy avg.8.5 the free one on the thumbnail and then down load it on a laptop with a ...
A: Yes you should be able to do this. Just make sure you only put the installation file on the ...
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| 555casinoonline/background ads | 6/28/2009 | Lorry |
Q: My sister's laptop has been attacked. At first it would randomly lock up for no reason, then after ...
A: Since you couldn't run the Malwarebytes, let's try this. Download the trial version of Norton ...
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| 555casinoonline/background ads | 6/27/2009 | Lorry |
Q: My sister's laptop has been attacked. At first it would randomly lock up for no reason, then after ...
A: Did you run a scan with Malwarebytes Anti-Malware? It could be a memory problem and/or problem ...
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| Bad Image Ntskrnl-root Mal Malwarebytes | 6/27/2009 | Brian Benosky |
Q: I noticed a few virus/malware symptoms a while back, like google not going to the page I clicked on ...
A: Sorry for the delay in getting back to you, but I finally had the chance to look over your log this ...
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| Help! Computer has awful problems...... | 6/25/2009 | Brian Benosky |
Q: Please can you help. Ive had problems with my computer in the past and always been able to resolve ...
A: Let's start by booting into safe mode with networking. After pressing the power button, ...
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| Sirf the web anonymously | 6/23/2009 | James Filmer |
Q: What's the best way to sufr the web anonymously? I have seen several websites but most of the time ...
A: For IE, ProxySwitcher is a fine way to go. However, if you use Firefox, the following links give ...
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| laptop security | 6/23/2009 | Keith Davis |
Q: .....I recently got a new laptop and it came with 60 free days of protection from Nortons....my ...
A: I use 2 different programs for security. Both are free and excellent. For anti-virus I use AVG. It ...
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| Subject box on compose mail | 6/23/2009 | Brian Benosky |
Q: I need to know how to bring back the subjects typed in the subject box when composing mail. I want ...
A: Sorry for the delay in getting back to you. I've tried using my own Yahoo mail account to test ...
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| how to get rid of a Backdoor virus | 6/22/2009 | Brian Benosky |
Q: I live in Canada, so I don't know if this "allexperts" page works when sending questions from here. ...
A: The C:\System Volume Info file is a System Restore file. Your safest bet is to turn off System ...
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| pav.exe | 6/22/2009 | Brian Benosky |
Q: My laptop with Vista picked up the "personal anti virus". It won't go to trendsecure as you ...
A: Try booting into safe mode. After pressing the power button, continuously tap the F8 key until a ...
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| Subject box on compose mail | 6/22/2009 | Brian Benosky |
Q: I need to know how to bring back the subjects typed in the subject box when composing mail. I want ...
A: I believe that you were seeing Internet Explorer's AutoComplete feature. If you have recently ...
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| unknown files | 6/19/2009 | Keith Davis |
Q: I have found in the last few days the following process going: yiaasgi.exe with the corrispondent ...
A: I have never used Ashampoo Firewall so I don't know exactly how it works. The yaasgi files may have ...
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| help:( | 6/19/2009 | Brian Benosky |
Q: Operating system Xp media center 2005 Security program, AVG Free Zone alarm Free Machine is from HP ...
A: Sorry for the delay in replying, but I have not been around much this past week. This is a very ...
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| help :( | 6/19/2009 | Lenny |
Q: Operating system Xp media center 2005 Security program, AVG Free Zone alarm Free Machine is from HP ...
A: Start Windows normally then follow the instructions below: -Click on Start -Click on Run -Type in ...
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| unknown files | 6/19/2009 | Keith Davis |
Q: I have found in the last few days the following process going: yiaasgi.exe with the corrispondent ...
A: Like you I searched everywhere I knew on the net, even f-secure.com (the largest database of virus ...
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| 555casinoonline/background ads | 6/18/2009 | Lorry |
Q: My sister's laptop has been attacked. At first it would randomly lock up for no reason, then after ...
A: Even though you have McAfee installed and ran CCleaner, try using Internet Explorer and go to: ...
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| Spyware | 6/17/2009 | Keith Davis |
Q: I just purchased a laptop with MacAvee protection. Yesterday I got attacked by Personal Antivirus. I ...
A: Stopzilla is part of the fraud. Don't give them any money. You should download Spybot Search and ...
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| Pop-Up "Suspicious Program Blocked" box | 6/15/2009 | Doug Woodall |
Q: I keep getting this pop-up box that says Trend has blocked a suspicious program - DisGui.exe (2916) ...
A: Sounds like malware, but DI systems makes and promotes games so maybe its a add on to something you ...
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| anti spyware | 6/14/2009 | Keith Davis |
Q: hey, im a novice when it comes to spyware etc. im going to be buying things online with my credit ...
A: For anti-spyware I use Spybot Search and Destroy. It is free. Here is the link: ...
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| anti spyware | 6/14/2009 | James Filmer |
Q: hey, im a novice when it comes to spyware etc. im going to be buying things online with my credit ...
A: We had a hardware problem requiring replacement, so I sincerely apologize not getting back to you ...
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| which is best | 6/13/2009 | Keith Davis |
Q: according to you which is the best free antivirus available today.. where i can get it
A: AVG anti-virus is rated right up with all the good pay anti-virus services but it is free. In ...
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| firefox | 6/13/2009 | Keith Davis |
Q: sudddenly here is what i get when i try to open firefox, which i have been using for a year with no ...
A: In Firefox go to "tools", "options", click on "advanced", at the top will be "connections". Go there ...
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| firefox | 6/13/2009 | James Filmer |
Q: suddenly here is what i get when i try to open firefox, which i have been using for a year with no ...
A: One of the following threads should provide the fix for the problem. ...
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| Search engine problems | 6/12/2009 | Lenny |
Q: I am having problems when I do a search on any search engine. Every time I do a search on yahoo or ...
A: Please click on the link below for full removal instructions. Then click on the second one to ...
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| Some clarification of “is my computer is safe” | 6/10/2009 | Lorry |
Q: I am stuck on some steps “Downloading Virus Detection controls. Please wait...” and waiting for a ...
A: There is no such thing as a silly question. The free virus check from Symantec does take quite ...
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| USB viruses | 6/10/2009 | Lorry |
Q: I have been dealing with the USB viruses found on my thumb drives and I can't seem to get rid of ...
A: If you have an anti-virus program installed, update it, then run a scan. If you don't have one ...
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| USB viruses | 6/10/2009 | Carolyn Meinel |
Q: I have been dealing with the USB viruses found on my thumb drives and I can't seem to get rid of ...
A: You could download either Kapersky Internet Security, which offers a free 30 day trial at ...
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