Expert: Lorry - 1/30/2008

Question
Is there any virus out that will effect icons on your desktop, when clicking on them they aren't taking me to the destination but to the shortcut's properties also it's not letting me type anything but vowels when using the keyboard, I have run Norton but nothing has been found.

Answer
Hi Nichola,

Even though you have Norton installed, try using Internet Explorer and go to:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

I would also suggest downloading Spybot Search & Destroy, a free program available from:

http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10122137.html

Check for updates before running a scan with Spybot.

Hope this helps!
Lorry