Computer Security & Viruses/INTERNET ANI VIRUS PRO

Advertisement


Question
Was just surfing the net and this IAP comes up and says I may have a virus. Haven't been able to get rid of it. Keeps popping up no mater what I do. wants me to pay $89 for 3 years. I try to delete IAPRO but it says "Make sure the disk is not full or write protected and file not in use?
HELP!!!

Answer
Hello Jerry,

It is a malicious infection that propagates as a genuine infection removal program. In short an infection behind a mask waiting to spread. Please follow the link below and download Windows Malicious Software Removal program from Microsft;

http://www.microsoft.com/downloads/details.aspx?familyid=ad724ae0-e72d-4f54-9ab3...

If the infection is detected, it will be wiped off the system.
If the scan is naught then proceed to download, install and run the next program below known as Malwarebytes' Anti-Malware;

http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.htm

Run the update first then proceed. A result log will pop-up (you can save it or ignore it, but its best that you save it).The IAPRO infections will be detected and removed.
Restart computer once prompted.

Kind Regards,
Lenny.

Computer Security & Viruses

All Answers


Answers by Expert:


Ask Experts

Volunteer


Lenny

Expertise

NB:I do not accept PRIVATE QUESTIONS I can answer most questions based on Windows XP PRO infections.From the most common troubling issues related to eradicating sticky Worm infection(those that tend to become invisible in a client's computer). This is a form of correcting client's PC malfunction from my PC via communication through the internet. The following is a list of problems I can eradicate remotely(via remote Assistance made possible by Windows Live Messenger); -Virus and Spyware removal, Trojans, Browser hijackers and the like. NB:YOU BETTER NOT ASK ME A SIMILAR QUESTON THAT YOU HAVE ASKED SEVERAL EXPERTS ON THE BOARD/FORUM FOR I WON'T BE PREPARED TO ANSWER. MANY APOLOGIES. Again... I prefer to strictly respond to IT Security Questions in this department. I will not respond to repetitive questions I will not respond to SPAM questions e.g. email account password resets etcetera.

Experience

I have been in the IT industry for nearly a decade now.I have a dignified experience in working under the umbrella of Windows XP environment i.e. installation, maintenance and re-allocation in case an infection worm infections, Trojans, Spyware, Malware set in.

Education/Credentials
I have been troubleshooting and maintaining system based on the Windows XP Pro environment for about 10 years now.

©2012 About.com, a part of The New York Times Company. All rights reserved.