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Question
Recently, I have been getting pop ups from a virus protection site. It changed my home page to it's site and pops up during surfing. I am not able to delete the virus protection. It is called AAV lab virus protection. Do you know how I can get it off my computer.
Thanks, Brad
Congratulations for refusing to pay off the AAV lab crooks. One of the best free programs for removing this nasty spyware extortion scheme is Ad-aware, see http://www.lavasoft.com/products/ad_aware_free.php
If this doesn't work, please let me know.
Also, if you use the Firefox browser, free from mozilla.org, this will protect you better when visiting dangerous websites and prevent popups even if they are just annoying ads.
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Answers by Expert:
Carolyn Meinel
Expertise
I cover Windows, Linux, TCP/IP and Ethernet security questions. I do not cover Mac, smart phones, or other networking issues.
Experience
Books by Carolyn Meinel: wrote a chapter for The Hacking of America book (see http://www.amazon.com/exec/obidos/ASIN/1567204600/happyhacker)
My article Code Red for the Web for Scientific American was reprinted in the book Best American Science Writing 2002 (see http://www.amazon.com/exec/obidos/ASIN/0060936509/happyhacker). My book The Happy Hacker: A Guide to Mostly Harmless Hacking is now in 4th edition with a Japanese edition (see http://happyhacker.org/hhbook/).
Organizations
IEEE, AAAS
Publications
See a list with some online links at http://cmeinel.com
Education/Credentials
MS, Industrial Engineering, The University of Arizona
Took a course in computer forensics at the University of Texas at Austin/
Past/Present Clients
DARPA, SAIC, Palmer Labs
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