Computer Security & Viruses/WoW Error
Expert: Brian Benosky - 11/9/2008
QuestionQUESTION: Here's my HijackThis log file:
==================
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:15:58 AM, on 11/8/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\zHotkey.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: MSUSER Class - {8D4D2F69-DF30-4471-988C-CC58545E86C8} - C:\WINDOWS\system32\SystemHper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: e404 helper - {A3D76B96-30B9-4DCC-9B3D-D12E31280D29} - C:\Program Files\Helper\1204045658.dll (file missing)
O2 - BHO: (no name) - {C2A1C5CB-C0EF-4689-9436-F62CCA1C5383} - C:\Program Files\NetProject\sbmdl.dll (file missing)
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Web Application - {81705D67-3F73-4983-859B-97D0922E5ABE} - C:\Program Files\NetProject\wamdl.dll (file missing)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [VirusScan Online] \mcvsshld.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SystemHelp] RUNDLL32.EXE C:\WINDOWS\system32\SystemHper.dll,Install
O4 - HKCU\..\Run: [Power2GoExpress] NA
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKLM\..\Policies\Explorer\Run: [some] C:\Program Files\NetProject\scit.exe
O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\NetProject\sbmntr.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} -
http://www.explorertool.net/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} -
http://www.explorertool.net/redirect.php (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) -
http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.6.108.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
http://ramrok.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) -
http://www.acclaim.com/cabs/acclaim_v5.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) -
http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {DB7BF79A-FC51-4B5A-92BC-A65731174380} (InstantAction Game Launcher) -
http://www.instantaction.com/download/iaplayer.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) -
http://by120fd.bay120.hotmail.msn.com/activex/HMAtchmt.ocx
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: djuka - {ee9f7cf5-cd49-4cd8-8ba6-1514e7a5c22c} - C:\WINDOWS\system32\wbchha.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - Unknown owner - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - Unknown owner - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe (file missing)
O23 - Service: McAfee Update Manager (mcmispupdmgr) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe (file missing)
O23 - Service: McAfee Services (mcmscsvc) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe (file missing)
O23 - Service: McAfee Network Agent (McNASvc) - Unknown owner - c:\program files\common files\mcafee\mna\mcnasvc.exe (file missing)
O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe (file missing)
O23 - Service: McAfee Protection Manager (mcpromgr) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe (file missing)
O23 - Service: McAfee Redirector Service (McRedirector) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe (file missing)
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\McAfee\MPF\MPFSrv.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6066\SAService.exe (file missing)
--
End of file - 12745 bytes
=============
this issue could possibly be related/similar to the one found here:
http://en.allexperts.com/q/Computer-Security-Viruses-1737/2008/10/infostealer-wo
basically AVG, my only anti-virus, has been blocking these Trojan Droppers that have been popping up lately, possibly due to a recent addon i've downloaded for the World of Warcraft game which addon i've now deleted... my account was illegally accessed but steps were taken to avoid any losses... anyways, these Trojan's have initially been detected every 30 mins or so by AVG... and over the past few days, the interval between them has increased to a point where now there doesnt seem to be any Trojan Droppers detected... i dont believe i paid alot of attention to their exact origin but i do remember it was from somewhere in C:\WINDOWS\system32... i hope you can help me remove any type of trojan/keyloggers affecting my computer, in hopes of being able to properly play the game again... because now everytime i want to play the game, i have to delete any saved prefferences, cache and interface options and set them up again upon each startup of the game. i have an error log that i have saved from the World of Warcraft game that i can provide you in case it would be of any use. plz help, thx.
ANSWER: Hi Gabriel
Let's try running a Malwarebytes scan, preferably in Safe Mode. Please download Malwarebytes' Anti-Malware to your desktop from here:
http://www.besttechie.net/tools/mbam-setup.exe
Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to
o Update Malwarebytes' Anti-Malware
* then click Finish.
* If an update is found, it will download and install the latest version. Do not run a scan yet.
Restart the computer in Safe Mode by continuously tapping the F8 key on boot until a black screen with a menu appears. Choose to Start Windows in Safe Mode. Log on as usual. Open Malwarebytes and run a Full Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Save that log and reboot normally. Copy the log in a follow-up here along with a new HJT log.
Brian
---------- FOLLOW-UP ----------
QUESTION: thanks for the quick reply...
here is the log from Malwarebytes:
=============
Malwarebytes' Anti-Malware 1.30
Database version: 1375
Windows 5.1.2600 Service Pack 3
11/9/2008 1:31:09 PM
mbam-log-2008-11-09 (13-31-09).txt
Scan type: Full Scan (C:\|H:\|)
Objects scanned: 170261
Time elapsed: 5 hour(s), 6 minute(s), 20 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 48
Registry Values Infected: 8
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 8
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CLASSES_ROOT\e404.e404mgr (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\e404.e404mgr.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{0ec085a8-9818-43b7-b975-ec7555eda4d2} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{139c109e-08c6-4b60-9142-860b8cd5d000} (Rogue.Virus.Rescue) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{1a74c41c-0837-4fbe-ba50-621eb70f01ce} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{25297614-1b76-4c2c-82c6-62738aa0e8f0} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{37f89457-1208-4670-9245-58c62bd6d870} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{45477032-abd0-454d-9ce4-ea34c10322f8} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{679b00b5-0783-4de4-a478-7227fdd50825} (Rogue.Virus.Rescue) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{69e34747-0b27-4b30-ae20-1023bf29e246} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{79be5b3b-80b2-4b77-a042-efc90f6e0de7} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7c0ec6bf-81b9-4fe0-9447-4ed29a36bf5d} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7ebb34cf-1728-4136-a968-48f231dad1b4} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{88daa291-b413-4c46-b378-3be66f65369e} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{936a2f4a-53f8-4d2f-92aa-2f9de889841c} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{afcc3fa7-82a9-42d5-a405-78711e97a5d6} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cc05a4a3-7b28-488f-ab02-6aaedb86accf} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e80114aa-6653-4952-9e97-5f1dc63bee0f} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f7d09218-46d7-4d3d-9b7f-315204cd0836} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f9109a2a-432b-4add-a6fa-06ba22dcd2d9} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fca3958a-8d38-4d14-8b81-ccd7f68a8a01} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{81705d67-3f73-4983-859b-97d0922e5abe} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a3d76b96-30b9-4dcc-9b3d-d12e31280d29} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ee9f7cf5-cd49-4cd8-8ba6-1514e7a5c22c} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{E94EB13E-D78F-0857-7734-5E67A49FFFF1} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c2a1c5cb-c0ef-4689-9436-f62cca1c5383} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{e63648f7-3933-440e-b4f6-a8584dd7b7eb} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{cbd02e9b-37ef-47d2-96b0-3abbb2eb92bf} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{81705d67-3f73-4983-859b-97d0922e5abe} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a3d76b96-30b9-4dcc-9b3d-d12e31280d29} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c2a1c5cb-c0ef-4689-9436-f62cca1c5383} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd31ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{daed9266-8c28-4c1c-8b58-5c66eff1d302} (Search.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a3d76b96-30b9-4dcc-9b3d-d12e31280d29} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c2a1c5cb-c0ef-4689-9436-f62cca1c5383} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Internet Service (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Secure Browsing (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Web Application (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MultiMedia Software (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Windows Safety Alert (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\VirusRanger (Rogue.Virus.Ranger) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\multimediaControls.chl (Trojan.Zlob) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{81705d67-3f73-4983-859b-97d0922e5abe} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{81705d67-3f73-4983-859b-97d0922e5abe} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ee9f7cf5-cd49-4cd8-8ba6-1514e7a5c22c} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securewebinfo.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.safetyincludes.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securemanaging.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\some (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\start (Trojan.Zlob) -> Quarantined and deleted successfully.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
C:\Program Files\VirusRanger (Rogue.Virus.Ranger) -> Quarantined and deleted successfully.
C:\Program Files\VirusHeat 4.3 (Rogue.VirusHeat) -> Quarantined and deleted successfully.
Files Infected:
C:\Program Files\VirusHeat 4.3\VirusHeat 4.3.exe (Rogue.VirusHeat) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP609\A0080127.dll (Adware.Shopper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP651\A0089501.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Program Files\VirusRanger\sdebug.log (Rogue.Virus.Ranger) -> Quarantined and deleted successfully.
C:\Program Files\VirusRanger\updater.plb (Rogue.Virus.Ranger) -> Quarantined and deleted successfully.
C:\Program Files\VirusHeat 4.3\ignored.lst (Rogue.VirusHeat) -> Quarantined and deleted successfully.
C:\Program Files\VirusHeat 4.3\vpp.ini (Rogue.VirusHeat) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pac.txt (Malware.Trace) -> Quarantined and deleted successfully.
=================
and here is the log from HJT:
=================
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:38:18 PM, on 11/9/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\zHotkey.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: MSUSER Class - {8D4D2F69-DF30-4471-988C-CC58545E86C8} - C:\WINDOWS\system32\SystemHper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [VirusScan Online] \mcvsshld.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SystemHelp] RUNDLL32.EXE C:\WINDOWS\system32\SystemHper.dll,Install
O4 - HKCU\..\Run: [Power2GoExpress] NA
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) -
http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.6.108.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
http://ramrok.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) -
http://www.acclaim.com/cabs/acclaim_v5.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) -
http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {DB7BF79A-FC51-4B5A-92BC-A65731174380} (InstantAction Game Launcher) -
http://www.instantaction.com/download/iaplayer.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) -
http://by120fd.bay120.hotmail.msn.com/activex/HMAtchmt.ocx
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - Unknown owner - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - Unknown owner - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe (file missing)
O23 - Service: McAfee Update Manager (mcmispupdmgr) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe (file missing)
O23 - Service: McAfee Services (mcmscsvc) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe (file missing)
O23 - Service: McAfee Network Agent (McNASvc) - Unknown owner - c:\program files\common files\mcafee\mna\mcnasvc.exe (file missing)
O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe (file missing)
O23 - Service: McAfee Protection Manager (mcpromgr) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe (file missing)
O23 - Service: McAfee Redirector Service (McRedirector) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe (file missing)
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\McAfee\MPF\MPFSrv.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6066\SAService.exe (file missing)
--
End of file - 12081 bytes
=================
AnswerHi Gabriel
Open HJT and run a Scan Only. Place a check mark in the box next to the following items, then close all browser windows and click the Fix Checked button:
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: MSUSER Class - {8D4D2F69-DF30-4471-988C-CC58545E86C8} - C:\WINDOWS\system32\SystemHper.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [SystemHelp] RUNDLL32.EXE C:\WINDOWS\system32\SystemHper.dll,Install
Close HJT. Download Pocket Killbox to your desktop from here:
http://download.bleepingcomputer.com/spyware/KillBox.exe
Double-click to run Killbox. Copy the following into the dropdown box:
C:\WINDOWS\system32\SystemHper.dll
Check to Delete On Reboot.
Click the Red Circle with the white X.
Now reboot the computer and post me a fresh HJT log.
Brian