Computer Security & Viruses/Infected Computer
Expert: Brian Benosky - 12/31/2008
QuestionQUESTION: Hi, I am having problems with my computer and I have been trying to solve them on my own however I am not seeing any results.
1. The first major problem that I had at first was that I kept on receiving AntiVirus 2009 pop up warnings. I know that it’s a rogue antivirus program so I did not download or install it, but it kept on popping up whenever I browse the internet using Internet Explorer or FireFox. I then downloaded Malwarebytes' Anti-Malware and Spybot Search & Destroy. Then I ran scans with AVG Anti-Virus Free (I had this from the beginning) and with these two other programs I recently downloaded (no scans were performed in safe mode). These 3 programs seem to have done the trick because I’m no longer seeing any AntiVirus 2009 pop ups however I’m not sure if any residue of the annoying rogue antivirus is left.
2. When I google and click the links I get redirected to another random site (I can still copy & paste the exact link to go to the sites though). I learned on the internet that this is probably the cause of spywares, but even though I scanned and scanned again with the 3 programs I mentioned before, the problems still exist.
3. Every time I scan I see new warnings about threats and possible threats, after I delete them and scan again, new threats appear.
4. In the properties of Internet Explorer 7, I realized that in the Privacy tab the setting was mysteriously set to “Accept All Cookies”. I tried to modify it then press Apply & OK but when I check the privacy tab again, its settings are back to “Accept All Cookies”. Then I tried to the Reset button in the Advanced tab to reset the settings, but even after all that it reverts itself back to “Accept All Cookies”. I also attempted to reinstall IE but that does not seem to work either.
Like I said before I think problem # 1 might be solved so I tried to solve the other problems. I downloaded Ad-Aware 2008, and Norton Security Scan to try to detect and remove the infections. But then I could not scan with Ad-Aware 2008 (it says I need Pro version) so I tried updating it, but it shows the following:
“Update
No connection to download server
Suggested Action
Check Internet Connection”
I then realized I was having problems with the AVG and Norton Security Scan as well. AVG’s Update Manager shows that “The connection has failed” once in a while (which means sometimes it gets back online for some strange reason). When I tried to scan with Norton Security Scan it shows “An error has been encountered and the scan cannot proceed.”
I ran a scan with HiJackThis and here is what was on the notepad:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:01:33 PM, on 12/27/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\system32\RUNDLL32.EXE
E:\Program Files\Analog Devices\Core\smax4pnp.exe
E:\Program Files\Analog Devices\SoundMAX\Smax4.exe
E:\PROGRA~1\AVG\AVG8\avgtray.exe
E:\Program Files\Microsoft IntelliType Pro\itype.exe
E:\Program Files\Microsoft IntelliPoint\ipoint.exe
E:\Program Files\Common Files\Real\Update_OB\realsched.exe
E:\Program Files\Java\jre6\bin\jusched.exe
E:\Program Files\QuickTime\qttask.exe
E:\WINDOWS\VM_STI.EXE
E:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\DAEMON Tools Lite\daemon.exe
E:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
E:\WINDOWS\system32\brsvc01a.exe
E:\WINDOWS\system32\brss01a.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
E:\Program Files\Java\jre6\bin\jqs.exe
E:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
E:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
E:\WINDOWS\System32\nvsvc32.exe
E:\WINDOWS\system32\PnkBstrA.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
E:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
E:\Program Files\Windows Live\Messenger\usnsvc.exe
E:\WINDOWS\system32\rundll32.exe
E:\Program Files\AVG\AVG8\avgui.exe
E:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
E:\PROGRA~1\AVG\AVG8\avgrsx.exe
E:\PROGRA~1\AVG\AVG8\avgemc.exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\Program Files\Microsoft Office\Office12\WINWORD.EXE
E:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://ca.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://ca.search.yahoo.co
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page =
http://go.microsoft.com/fwlink/?LinkId=54843
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - E:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {874548E2-9FE3-409A-BDA3-C63088160DAE} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - E:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - E:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - e:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {B1CC8703-8B24-424F-A7CC-B62F88D4A66D} - (no file)
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - E:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: {84fb0c95-5d0a-aada-6724-83845250e74e} - {e47e0525-4838-4276-adaa-a0d559c0bf48} - E:\WINDOWS\system32\eawrev.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - E:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - E:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - e:\program files\google\googletoolbar2.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - E:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "E:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] E:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] E:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMAXPnP] E:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "E:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [AVG8_TRAY] E:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NeroCheck] E:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [itype] "E:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "E:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [TkBellExe] "E:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BigDogPath] E:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera
O4 - HKLM\..\Run: [GrooveMonitor] "E:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SHS] "E:\Program Files\Rogers\SelfHealing\SHS.exe" /background
O4 - HKCU\..\Run: [Update Manager] "E:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background
O4 - HKCU\..\Run: [swg] E:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Steam] "c:\valve\steam\steam.exe" -silent
O4 - HKCU\..\Run: [DAEMON Tools Lite] "E:\Program Files\DAEMON Tools Lite\daemon.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] E:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "E:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [msnmsgr] "E:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] E:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] E:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] E:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] E:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: e:\windows\system32\nwprovau.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - E:\Program Files\Yahoo!\common\yinsthelper.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - E:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - E:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll eawrev.dll,E:\WINDOWS\system32\wuwasomo.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - E:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Unknown owner - E:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - E:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - E:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - E:\WINDOWS\system32\brsvc01a.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - E:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - E:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: Google Updater Service (gusvc) - Google - E:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - E:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - E:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA Corporation - E:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - E:\WINDOWS\system32\PnkBstrA.exe
--
End of file - 11673 bytes
Please help and thanks in advance.
ANSWER: Hi Jack
Let's try fixing some of the HJT entries to see if that improves things. Open HJT and run a Scan Only. Place a check mark in the box next to the following entries, close all open browser windows, then click the Fix Checked button:
O2 - BHO: (no name) - {874548E2-9FE3-409A-BDA3-C63088160DAE} - (no file)
O2 - BHO: (no name) - {B1CC8703-8B24-424F-A7CC-B62F88D4A66D} - (no file)
O2 - BHO: {84fb0c95-5d0a-aada-6724-83845250e74e} - {e47e0525-4838-4276-adaa-a0d559c0bf48} - E:\WINDOWS\system32\eawrev.dll
O20 - AppInit_DLLs: avgrsstx.dll eawrev.dll,E:\WINDOWS\system32\wuwasomo.dll
Now reboot and post me a new HJT log, along with an update on any changes you may notice.
Brian
---------- FOLLOW-UP ----------
QUESTION: Thanks Brian.
Well here are the new logs:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:25:16 PM, on 12/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\ZoneLabs\vsmon.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
E:\WINDOWS\system32\brsvc01a.exe
E:\WINDOWS\system32\brss01a.exe
E:\WINDOWS\system32\spoolsv.exe
E:\WINDOWS\system32\RUNDLL32.EXE
E:\Program Files\Analog Devices\Core\smax4pnp.exe
E:\Program Files\Analog Devices\SoundMAX\Smax4.exe
E:\Program Files\Microsoft IntelliType Pro\itype.exe
E:\Program Files\Microsoft IntelliPoint\ipoint.exe
E:\Program Files\Java\jre6\bin\jusched.exe
E:\WINDOWS\VM_STI.EXE
E:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\avgtray.exe
E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
E:\Program Files\QuickTime\qttask.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\avgwdsvc.exe
E:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
E:\Program Files\Java\jre6\bin\jqs.exe
E:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
E:\WINDOWS\System32\nvsvc32.exe
E:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
E:\WINDOWS\system32\PnkBstrA.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
E:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\PROGRA~1\avgrsx.exe
E:\Program Files\Windows Live\Messenger\usnsvc.exe
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://yahoo.com.hk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://ca.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://ca.search.yahoo.co
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page =
http://go.microsoft.com/fwlink/?LinkId=54843
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - E:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - E:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - e:\program files\google\googletoolbar2.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - E:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - E:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - e:\program files\google\googletoolbar2.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - E:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVGTOO~1.DLL
O4 - HKLM\..\Run: [IMJPMIG8.1] "E:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] E:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] E:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMAXPnP] E:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "E:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [NeroCheck] E:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [itype] "E:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "E:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [BigDogPath] E:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera
O4 - HKLM\..\Run: [GrooveMonitor] "E:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\avgtray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SHS] "E:\Program Files\Rogers\SelfHealing\SHS.exe" /background
O4 - HKCU\..\Run: [Update Manager] "E:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background
O4 - HKCU\..\Run: [swg] E:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] E:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [msnmsgr] "E:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] E:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] E:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] E:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] E:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: e:\windows\system32\nwprovau.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - E:\Program Files\Yahoo!\common\yinsthelper.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - E:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\avgpp.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - E:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Unknown owner - E:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\avgwdsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - E:\WINDOWS\system32\brsvc01a.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - E:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - E:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: Google Updater Service (gusvc) - Google - E:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - E:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - E:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA Corporation - E:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - E:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - E:\WINDOWS\system32\ZoneLabs\vsmon.exe
--
End of file - 10895 bytes
As for changes, over the 3 days I downloaded Zone Alarm Pro and it worked pretty well for me because it helped me remove like 14 infections that it detected. I don't know what it did but it seems Google has stopped redirecting me to random links.
A special change that after fixing with HJT was that I can finally change the privacy setting of IE, I guess that problem's fixed now.
The only problem I have now is that I cannot update my Zone Alarm Pro, AVG Free or Ad Aware. May be it is that they are blocking each other from updating? My Spybot Search & Destroy is the only thing that can be updated normally.
Thanks and please reply!
ANSWER: Hi Jack
My first thought is that Spybot is preventing the updates of the other programs. If you can, test this out by disabling Spybot's resident shield - TeaTimer. Right click Spybot's TeaTimer System Tray Icon > click Exit Spybot-S&D Resident. Now see if you can update.
Another thing I noticed from your HJT log is that you have Nvidia ForceWare Network Access Manager installed, which is basically another firewall, and may be blocking your updates. To remove the program, go to add/remove in your control panel and choose the NVIDIA drivers entry (you will be given a choice of what NVIDIA components to remove) so choose the NAM (Network Access Manager) and keep everything else so you won't lose your drivers. Reboot and try your updates. Let me know how you make out with these suggestions.
Brian
---------- FOLLOW-UP ----------
QUESTION: Hi Brian.
Hmm it seems that I disabled the Spybot and also deleted the NVIDIA NAM, but I still can't update any of my antivirus programs.
And sorry about what I said before, it seems that Google still redirects me to random links...... Not that much anymore but still does that once in a while.
Thanks and please reply.
AnswerHi Jack
Been trying to come up with a solution for you, but aside from the firewall preventing the updates, the only thing I can think of would be to flush the DNS. Click Start->Run->type cmd and hit enter. At the command prompt, type:
ipconfig /flushdns
Then hit enter. *Note the space between the g and the /
Hopefully that will resolve things. Let me know. Happy New Year!
Brian