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Question
i have mcafee and it keeps telling me i have to scan my computer but lately everytime i have tried it takes hours and it never finishes it freezes and never finishes the scan.whats wrong?i have never had this problem before
Hi Chrissy,
Not being a user of McAfee, not sure. I can tell you that I haven't heard of this problem with the program. Saying that, I wqould suggest using Internet Explorer, go to:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.
Write down exactly anything it finds, then go to: http://www.symantec.com/search/ and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.
Hope this helps!
Lorry
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Computer Security & Viruses
Answers by Expert:
Lorry
Expertise
I can answer most questions regarding viruses/Trojans and help to remove them.
Experience
This happens to be of interest to me as it boggles my mind that people have nothing better to do than to write a virus. Wish these people, the ones who write viruses would put the knowledge to good use instead. My job as a local tech involves removing viruses and/or spyware.
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