Computer Security & Viruses/computer virus
Expert: Lorry - 12/18/2008
QuestionIve been having a problem lately with my web searches. When search a topic i get a list of websites that has a title of the right webste bt the listed web link is incorrect and frequently takes me to a shopping site or something along those lines.
AnswerHi Amanda,
I don't think this is a virus, just that the sites you are clicking on have been spammed. If using Internet Explorer, go to Windows Update and download the available update(s). Unfortunately many sites have been hijacked, Microsoft is aware of this and sent out a patch earlier today.
Try that first, if still the problem exists, using Internet Explorer, go to:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.
Write down exactly anything it finds, then go to:
http://www.symantec.com/search/ and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.
Hope this helps!
Lorry