Computer Security & Viruses/Cause
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Question
Hey Brian,
Just wondering what caused this virus to infect my computer, and what is a good anti-virus program and precautions.
Thanks,
Joe
Hi Joe
It's hard to say what actually caused the infection. Usually, they are installed in a fly-by, meaning you clicked a pop-up or browsed a web page that contained the virus. This is why I had you uninstall the Logitech desktop and the toolbar. Both are security risks because they invite pop-ups and downloads directly to your machine. Install a good firewall such as Comodo:
http://www.personalfirewall.comodo.com/
Also, add an anti-virus program like Avast:
http://www.avast.com/eng/download-avast-home.html
Both are free and do a good job of keeping malware at bay. Good luck!
Brian
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Answers by Expert:
Brian Benosky
Expertise
I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
Experience
I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here:
http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm
I am also a Top Contributor of General Computing answers in Yahoo! Questions.
Education/Credentials
College Educated
Self-taught Computer Skills
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