Computer Security & Viruses/MSN
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Question
My msn isn't working i don't know why. whenever i try to log in it say that window live hase detected an error. what should i do?
Hi Asad,
Not knowing what error number you are getting, I would just be guessing. Please let me know the error number ot the exact error message you are getting. In the meantime, check for viruses, using Internet Explorer, go to:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.
Write down exactly anything it finds, then go to: http://www.symantec.com/search/ and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.
Later,
Lorry
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Computer Security & Viruses
Answers by Expert:
Lorry
Expertise
I can answer most questions regarding viruses/Trojans and help to remove them.
Experience
This happens to be of interest to me as it boggles my mind that people have nothing better to do than to write a virus. Wish these people, the ones who write viruses would put the knowledge to good use instead. My job as a local tech involves removing viruses and/or spyware.
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