Expert: Lorry - 2/3/2008

Question
everything on my desktop disappears for like 10 seconds then it all comes back again and it does this for like a hour then all the things just stop showing up at all. and i cannot click on anything on the desktop when its gone cannot even right click on the desktop when theres nothing there but when things are there its fine for that 10 seconds but whatever i open form there gets closed when the things disappear but if i open things from the task manager using "run" then they stay on screen this happened in the first place when i was using limewire and i downloaded a tony jaa video and i started to get all of these errors and my cmd opened and then just closed i started to get like 40 viruses and Trojans that my trendmicro and spysweeper stopped and quarantined but im still having problems. hmm ok i just did this right now when i open the control panel from run all of my stuff pops back up but now its going in and out again please help asap thanks

Answer
Hi Andrew,

Using Internet Explorer, go to:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

If you cannot get Windows, in regular mode, to stay open for the scan to finish - update Trend Micro. Now, start Windows in Safe Mode, write down exactly everything it finds. Start Windows in regular mode, go to Google and do a search what was found, one by one.

Hope this helps!
Lorry