Expert: Lorry - 2/18/2008

Question
hi sir,
     my pc is infected by virus (packer.malware.NSAnti.k)
i have downloaded antivirus bitdefender 2008, which is trial version.
its just shows that ur system has infected by packer.malware.NSAnti.k but it cannot remove it. due to this virus my pc is not working properly, and also  some internet sites are also not opening. sir plz send some solution as soon as possible and tell me which antivirus should i download

Answer
Hi Deepak,

Using Internet Explorer, go to:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

I would also suggest downloading Spybot Search & Destroy from:

http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10122137.html

Check for updates before running a scan.

Hope this helps!
Lorry