Computer Security & Viruses/CiD Popups

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Expert: Lorry - 3/30/2008


Question
Mitchell
Two questions:
1.CiD popups-How do I get rid of these!?
2.I have Norton which I bought,and two others I downloaded free. After I run one,it says it has cleaned things up.
OK. Then I run another and it finds more. How can that be?
Then,I download ANOTHER and it finds LOTS MORE but I have to pay to register!?
Thanks!


Answer
Hi Barry,

Using Internet Explorer, go to:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

Have a feeling the scan will find Adware.Lop, if correct, the following site explains how to remove:

http://www.symantec.com/security_response/writeup.jsp?docid=2003-092919-5421-99&...

Hope this helps!
Lorry

Computer Security & Viruses

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Lorry

Expertise

I can answer most questions regarding viruses/Trojans and help to remove them.

Experience

This happens to be of interest to me as it boggles my mind that people have nothing better to do than to write a virus. Wish these people, the ones who write viruses would put the knowledge to good use instead. My job as a local tech involves removing viruses and/or spyware.

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