Computer Security & Viruses/Removing popup
Expert: Brian Benosky - 3/15/2008
QuestionQUESTION: Hello
I hope that you can help. I have been getting really annoying pop ups for a few weeks. It allways starts with a Celldorado advert and is then followed by a "security infected" type screen. All these adverts open in a new window.
I have cut and paste the log file as you request.
Thanks for any help you can give.
Stuart
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:23:05, on 12/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Creative\Desktop Wireless\mouse_2k.exe
C:\Program Files\Creative\Desktop Wireless\kb_2k.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\documents and settings\owner\local settings\application data\byyevxc.exe
C:\Program Files\InCode Solutions\RemoveIT Pro v4\removeit.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\InCode Solutions\RemoveIT Pro v4\HLP.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\My Downloads\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.bbc.co.uk/home/beta/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CreativeMouse ] C:\Program Files\Creative\Desktop Wireless\mouse_2k.exe
O4 - HKLM\..\Run: [CreativeKeyboard ] C:\Program Files\Creative\Desktop Wireless\kb_2k.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [byyevxc] c:\documents and settings\owner\local settings\application data\byyevxc.exe byyevxc
O4 - HKCU\..\Run: [RemoveIT Pro v4Ent] C:\Program Files\InCode Solutions\RemoveIT Pro v4\removeit.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [IETI] C:\Program Files\Skype\Phone\IEPlugin\unins000.exe /VERYSILENT /SUPPRESSMSGBOXES /NORESTART (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [IETI] C:\Program Files\Skype\Phone\IEPlugin\unins000.exe /VERYSILENT /SUPPRESSMSGBOXES /NORESTART (User 'Default user')
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\ie_banner_deny.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted IP range: 192.168.1.1
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -
http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) -
http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase370.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -
http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{096AA421-0795-4503-8122-1B83E9EBBAE8}: NameServer = 212.74.112.66,212.74.112.67
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
--
End of file - 9169 bytes
ANSWER: Hi Stuart
First, please go to your Control panel, Add/Remove programs and uninstall any InCode Solutions or RemoveIT Pro programs listed there. Next, turn off System Restore:
1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.
4. Click OK.
5. When you receive the following message, click Yes to confirm that you want to turn off System Restore:
You have chosen to turn off System Restore. If you continue, all existing restore points will be deleted, and you will not be able to track or undo changes to your computer.
Do you want to turn off System Restore?
After a few moments, the System Properties dialog box closes.
Please follow the instructions below to run ComboFix:
1. Download this file to your desktop - combofix.exe
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you.
Note: Do not mouseclick combofix's window while it is running. That may cause it to stall.
Next, please download and run Dr.Web CureIt! from this link:
ftp://ftp.drweb.com/pub/drweb/cureit/cureit.exe
Run a complete system scan with Dr.Web, then post me the results, along with the ComboFix log and a new HijackThis log.
Brian
---------- FOLLOW-UP ----------
QUESTION: Hello Brian
I could not uninstall RemoveIt, it did not work through Add/Remove programs in control panel. When I look at the files there is no uninstall file in the folder on my c:drive.
Also, the combofix software doesn't seem to finish, so I shut it dowm. How long would you expect the program to take?
What should I do next?
Kind regards
Stuart
ANSWER: Hi Stuart
Combofix should never take more than 20 minutes to complete. If it takes longer than that, open your Task Manager (press CTRL-ALT-DEL), click the Processes tab and end all unnecessary processes, then Combofix should continue.
As for RemoveIT, we need to try to uninstall that before running Combofix. Go to your Incode Solutions folder and click the unwise.exe file. If that does not work, run the Dr.Web scan, and we'll deal with RemoveIT later.
Brian
---------- FOLLOW-UP ----------
QUESTION: Hi Brian
I have run Combo Fix, then Dr Web and Hijack it again. I have reinstated the system restore function. Dr Web deleted the RemoveIt .exe file as it said it might be a Trojan loader. There was no unwise.exe file shown so I have deleted the whole folder after Dr.Web deleted the RemoveIt.exe file.
Here is the log for ComboFix:
ComboFix 08-03-14.2 - Owner 2008-03-15 13:46:34.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.212 [GMT 0:00]
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
[color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color]
.
/wow section - STAGE 2
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Documents and Settings\Owner\Desktop\sudoplanet.lnk
C:\Documents and Settings\Owner\Local Settings\Application Data\byyevxc.dat
C:\Documents and Settings\Owner\Local Settings\Application Data\byyevxc.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\byyevxc_nav.dat
C:\Documents and Settings\Owner\Local Settings\Application Data\byyevxc_navps.dat
C:\Documents and Settings\Owner\Start Menu\Programs\SudoPlanet
C:\Documents and Settings\Owner\Start Menu\Programs\SudoPlanet\Privacy Policy.lnk
C:\Documents and Settings\Owner\Start Menu\Programs\SudoPlanet\SudoPlanet.lnk
C:\Documents and Settings\Owner\Start Menu\Programs\SudoPlanet\Terms and conditions.lnk
C:\Documents and Settings\Owner\Start Menu\Programs\SudoPlanet\Website.lnk
C:\Program Files\sudoplanet
C:\Program Files\sudoplanet\Privacy Policy.url
C:\Program Files\sudoplanet\SudoPlanet.dll
C:\Program Files\sudoplanet\SudoPlanet.exe
C:\Program Files\sudoplanet\Terms and conditions.url
C:\Program Files\sudoplanet\uninst.exe
C:\Program Files\sudoplanet\Website.url
C:\WINDOWS\system32\nvs2.inf
.
((((((((((((((((((((((((( Files Created from 2008-02-15 to 2008-03-15 )))))))))))))))))))))))))))))))
.
2008-03-11 21:09 . 2008-03-11 21:09 <DIR> d-------- C:\Program Files\Trend Micro
2008-02-27 23:21 . 2008-02-27 23:21 2,560 --a------ C:\WINDOWS\_MSRSTRT.EXE
2008-02-27 20:06 . 2008-02-27 23:21 <DIR> d-------- C:\Program Files\InCode Solutions
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-03-15 13:59 8,031,776 --sha-w C:\WINDOWS\system32\drivers\fidbox.dat
2008-03-15 13:59 27,168 --sha-w C:\WINDOWS\system32\drivers\fidbox2.dat
2008-03-15 13:41 --------- d-----w C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-03-15 13:40 4,496 --sha-w C:\WINDOWS\system32\drivers\fidbox2.idx
2008-03-15 13:40 110,372 --sha-w C:\WINDOWS\system32\drivers\fidbox.idx
2008-03-15 08:38 --------- d-----w C:\Documents and Settings\All Users\Application Data\Google Updater
2008-03-12 19:19 --------- d-----w C:\Documents and Settings\Owner\Application Data\Skype
2008-02-26 19:23 --------- d-----w C:\Program Files\Common Files\Adobe
2008-02-13 22:45 --------- d-----w C:\Program Files\Google
2008-02-10 19:25 91,700 ----a-w C:\WINDOWS\system32\drivers\klin.dat
2008-02-10 19:25 85,860 ----a-w C:\WINDOWS\system32\drivers\klick.dat
2008-02-10 19:24 --------- d-----w C:\Program Files\Kaspersky Lab
2008-02-08 18:37 219,664 ----a-w C:\WINDOWS\system32\klogon.dll
2008-02-08 18:35 23,604 ----a-w C:\WINDOWS\system32\drivers\klopp.dat
2008-02-04 23:11 --------- d-----w C:\Documents and Settings\Owner\Application Data\Quo2
2008-02-03 15:28 --------- d-----w C:\Program Files\Windows Live Safety Center
2008-01-31 21:30 --------- d-----w C:\Documents and Settings\All Users\Application Data\GARMIN
2008-01-26 18:19 --------- d-----w C:\Program Files\Mapyx
2008-01-15 19:50 --------- d-----w C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-01-06 16:14 20,700,647 ----a-w C:\WINDOWS\Internet Logs\vsmon_on_demand_2008_01_06_16_07_05_full.dmp.zip
2008-01-04 19:29 20,692,363 ----a-w C:\WINDOWS\Internet Logs\vsmon_on_demand_2008_01_04_08_31_46_full.dmp.zip
2007-12-19 13:11 20,329,885 ----a-w C:\WINDOWS\Internet Logs\vsmon_on_demand_2007_12_19_13_04_05_full.dmp.zip
2004-08-04 12:00 94,784 --sh--w C:\WINDOWS\twain.dll
2004-08-04 12:00 50,688 --sh--w C:\WINDOWS\twain_32.dll
2004-08-04 12:00 1,028,096 --sh--w C:\WINDOWS\system32\mfc42.dll
2004-08-04 12:00 54,784 --sh--w C:\WINDOWS\system32\msvcirt.dll
2004-08-04 12:00 413,696 --sh--w C:\WINDOWS\system32\msvcp60.dll
2004-08-04 12:00 343,040 --sh--w C:\WINDOWS\system32\msvcrt.dll
2007-12-04 18:38 550,912 --sh--w C:\WINDOWS\system32\oleaut32.dll
2004-08-04 12:00 83,456 --sh--w C:\WINDOWS\system32\olepro32.dll
2004-08-04 12:00 11,776 --sh--w C:\WINDOWS\system32\regsvr32.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 12:00 15360]
"Skype"="C:\Program Files\Skype\Phone\Skype.exe" [2007-09-13 12:31 22880040]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-05-20 18:12 68856]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIModeChange"="Ati2mdxx.exe" [2001-09-04 05:24 28672 C:\WINDOWS\system32\Ati2mdxx.exe]
"Camera Detector"="C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.exe" [2002-12-09 13:35 208896]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]
"CreativeMouse "="C:\Program Files\Creative\Desktop Wireless\mouse_2k.exe" [2003-07-29 21:12 503808]
"CreativeKeyboard "="C:\Program Files\Creative\Desktop Wireless\kb_2k.exe" [2003-07-31 09:24 1253376]
"AVP"="C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe" [2008-02-08 18:36 227856]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2004-08-04 12:00 15360]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"IETI"="C:\Program Files\Skype\Phone\IEPlugin\unins000.exe" [ ]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [2008-02-13 22:45:32 125624]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2006-02-19 04:21:22 288472]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
--a------ 2008-01-11 22:16 39792 C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
--a------ 2007-05-08 15:24 54840 C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2007-09-26 13:42 267064 C:\Program Files\iTunes\iTunesHelper.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
--a------ 2001-07-09 10:50 155648 C:\WINDOWS\system32\NeroCheck.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2007-06-29 05:24 286720 C:\Program Files\QuickTime\qttask.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"C:\\WINDOWS\\system32\\ZoneLabs\\avsys\\ScanningProcess.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\FlashGet\\flashget.exe"=
"C:\\Program Files\\Skype\\Phone\\Skype.exe"=
R3 EMCR;EMCR;C:\WINDOWS\system32\DRIVERS\EMCR7SK.sys [2004-01-06 07:41]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;C:\WINDOWS\system32\DRIVERS\klim5.sys [2007-12-13 13:28]
.
Contents of the 'Scheduled Tasks' folder
"2008-02-27 21:50:08 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************
catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer,
http://www.gmer.net
Rootkit scan 2008-03-15 14:00:14
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2008-03-15 14:01:42
ComboFix-quarantined-files.txt 2008-03-15 14:01:23
.
2008-03-12 21:40:02 --- E O F ---
HERE IS THE FILE FOR DR WEB:
removeit.exe;C:\Program Files\InCode Solutions\RemoveIT Pro v4;Probably DLOADER.Trojan;Incurable.Deleted.;
HERE IS THE LOG FILE FOR HIJACK THIS AFTER DR WEB WAS RUN:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:12:33, on 15/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\My Downloads\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.bbc.co.uk/home/beta/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CreativeMouse ] C:\Program Files\Creative\Desktop Wireless\mouse_2k.exe
O4 - HKLM\..\Run: [CreativeKeyboard ] C:\Program Files\Creative\Desktop Wireless\kb_2k.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [IETI] C:\Program Files\Skype\Phone\IEPlugin\unins000.exe /VERYSILENT /SUPPRESSMSGBOXES /NORESTART (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [IETI] C:\Program Files\Skype\Phone\IEPlugin\unins000.exe /VERYSILENT /SUPPRESSMSGBOXES /NORESTART (User 'Default user')
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted IP range: 192.168.1.1
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -
http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) -
http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase370.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -
http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{096AA421-0795-4503-8122-1B83E9EBBAE8}: NameServer = 212.74.112.66,212.74.112.67
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
--
End of file - 7592 bytes
What do I do next?
Thanks very much for your help so far.
Stuart
AnswerHi Stuart
Everything looks good in your log now. I figured that Dr.Web would detect RemoveIT, and you took the right action to delete the folder. ComboFix can now be removed by clicking Start-Run-type combofix /u in the box. Note the space between the x and the /. As long as your computer seems to be running fine again with no popups, I'd say you're good to go. If you have any further problems, just let me know. Good luck.
Brian