Computer Security & Viruses/abt newfolder virus

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Expert: Lorry - 3/18/2008


Question
the newfolder virus affects my mp3 player too . it shuts down when it is switched on. how can i cure this . currently i am usin avast professional edition. pls help me to get  through  this problem

Answer
Hi Muthu,

Using internet Explorer, go to:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

Have a feeling it is "W32.HLLW.Ssdx" but run the scan mentioned above to make sure. If it is"W32.HLLW.Ssdx", directions to remove it can be found at:

http://www.symantec.com/security_response/writeup.jsp?docid=2003-053009-5408-99&...

Hope this helps!
Lorry

Computer Security & Viruses

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Lorry

Expertise

I can answer most questions regarding viruses/Trojans and help to remove them.

Experience

This happens to be of interest to me as it boggles my mind that people have nothing better to do than to write a virus. Wish these people, the ones who write viruses would put the knowledge to good use instead. My job as a local tech involves removing viruses and/or spyware.

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