Computer Security & Viruses/d drive

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QUESTION: Hi Brian
Can you help me with a problem i have with my dvd/cd drive.When I put a disc into the drive it will not open it, i have to go to my documents and DVD-Ram Drive to play my discs. It was working fine up until yesterday, Im not shure if i may have done something to stop it reading the discs automatically. If you do not cover this category can you advise me of an expert i could contact please

ANSWER: Hi Christine

I would suggest trying to re-enable the autorun feature for your drive.  It may have been shut off inadvertently.  Download the program TweakUI from Microsoft here:
http://download.microsoft.com/download/f/c/a/fca6767b-9ed9-45a6-b352-839afb2a267
This program gives you access to system settings that are not exposed in the Windows XP default user interface, including mouse settings, Explorer settings, taskbar settings, and more.  Once you've installed TweakUI you'll find a lot of options in it. For your current problem, in TweakUI expand My Computer, and then AutoPlay. Click on Drives and check the drive letter that you want to AutoPlay.  Done.  Hopefully that will work for you.  If not, please let me know.

Brian

---------- FOLLOW-UP ----------

QUESTION: hi Brian
I have Downloded TweakUi as you instructed but it won't open, I get a window saying, Cannot set up Microsoft Windows PowerToys.
You must Be a member of the Administrators group in order to insall this Power Toy.

ANSWER: Hi Christine

You must be logged on as an administrator.  When you start your PC, log onto an account that has administrator privileges.  I was also assuming that you are running XP.  If this is not correct, please let me know.

Brian

---------- FOLLOW-UP ----------

QUESTION: HiBrian
i have followed your instrustions, but it has not worked i still have to go to my docs and click on audio cd d drive.
Windows media player use to automatically pop up when i inserted a disc but this dosenot happen anymore. I am using windows xp


Answer
Hi Christine

Sorry I could not get back to you directly.  Try this:
Click Start-->My Computer.  Right-click the CD or DVD-ROM drive that you want to configure, and then click Properties.
Click the AutoPlay tab. Under Actions, select Play using Windows Media Player.  Click Apply, then OK.  That will set your preference to open WMP when a disc is inserted.  Hope that helps.

Brian

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Brian Benosky

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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

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I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.

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College Educated Self-taught Computer Skills

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